Taskalfa 2554ci Scanning pause before can touch start button.

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  • dalewb74
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2018
    • 1125

    #16
    Re: Taskalfa 2554ci Scanning pause before can touch start button.

    yes you can pre-program buttons for scanning. but i think it is only an option on the desktop versions.

    Comment

    • Ropariva
      Senior Tech

      500+ Posts
      • Mar 2016
      • 636

      #17
      Taskalfa 2554ci Scanning pause before can touch start button.

      Originally posted by AGI
      We have a customer who we upgraded from a 2 series to a 4 series. They are pissed because of this issue. The want us to take the MFP out.
      Have had the same. Please put pressure on your Kyocera support to have this changed. The more pressure worldwide the sooner they will take notice. We have sent several pleading emails regarding this and have so far managed to avoid swapping machines back out. The best you can do for now is to revert to ver 2.08firmware
      Hopefully they will resolve this soon.
      Last edited by Ropariva; 04-18-2023, 02:16 AM.

      Comment

      • Konicatech
        Trusted Tech

        100+ Posts
        • Feb 2016
        • 131

        #18
        Re: Taskalfa 2554ci Scanning pause before can touch start button.

        Originally posted by Ropariva
        Have had the same. Please put pressure on your Kyocera support to have this changed. The more pressure worldwide the sooner they will take notice. We have sent several pleading emails regarding this and have so far managed to avoid swapping machines back out. The best you can do for now is to revert to ver 2.08firmware
        Hopefully they will resolve this soon.
        Upgrade firmware to latest version... the option to turn off the address check option is now available

        Comment

        • Samanator
          Service Manager

          Site Contributor
          VIP Subscriber
          500+ Posts
          • Sep 2017
          • 571

          #19
          Re: Taskalfa 2554ci Scanning pause before can touch start button.

          To be clear, the latest firmware to get would be version 3.07.

          Is this also true with 3554ci thru 7054ci & 4004i thru 7004i? The latest firmware for those models is version 3.07 as well.

          Is this the way to turn off that annoying sales killing feature:

          Function Settings > Prevent Miss-Sending Settings > Turn off the following: Destination Check Before Send & Entry Check for New Dest.

          If the above is correct, I will have everyone update the firmware and turn off the annoying features as we encounter these models currently out in the field.

          I just set up a 2554ci last week. I do believe that during a new machine setup that this comes up as an option to set.

          Comment

          • Konicatech
            Trusted Tech

            100+ Posts
            • Feb 2016
            • 131

            #20
            Re: Taskalfa 2554ci Scanning pause before can touch start button.

            Originally posted by Samanator
            To be clear, the latest firmware to get would be version 3.07.

            Is this also true with 3554ci thru 7054ci & 4004i thru 7004i? The latest firmware for those models is version 3.07 as well.

            Is this the way to turn off that annoying sales killing feature:

            Function Settings > Prevent Miss-Sending Settings > Turn off the following: Destination Check Before Send & Entry Check for New Dest.

            If the above is correct, I will have everyone update the firmware and turn off the annoying features as we encounter these models currently out in the field.

            I just set up a 2554ci last week. I do believe that during a new machine setup that this comes up as an option to set.

            Hi

            Yes you are correct, latest firmware and then make those changes.

            Comment

            • Samanator
              Service Manager

              Site Contributor
              VIP Subscriber
              500+ Posts
              • Sep 2017
              • 571

              #21
              Re: Taskalfa 2554ci Scanning pause before can touch start button.

              Curious that Kyocera doesn't mention this change in the Firmware Release Notes.

              .....just sayin'
              Attached Files

              Comment

              • Ropariva
                Senior Tech

                500+ Posts
                • Mar 2016
                • 636

                #22
                Re: Taskalfa 2554ci Scanning pause before can touch start button.

                Originally posted by Samanator
                To be clear, the latest firmware to get would be version 3.07.

                Is this also true with 3554ci thru 7054ci & 4004i thru 7004i? The latest firmware for those models is version 3.07 as well.

                Is this the way to turn off that annoying sales killing feature:

                Function Settings > Prevent Miss-Sending Settings > Turn off the following: Destination Check Before Send & Entry Check for New Dest.

                If the above is correct, I will have everyone update the firmware and turn off the annoying features as we encounter these models currently out in the field.

                I just set up a 2554ci last week. I do believe that during a new machine setup that this comes up as an option to set.

                Comment

                • marley
                  Technician
                  • Sep 2010
                  • 58

                  #23
                  Re: Taskalfa 2554ci Scanning pause before can touch start button.

                  .."Upgrade firmware to latest version... the option to turn off the address check option is now available"

                  I ran ... but the problem remains!

                  Comment

                  • Ropariva
                    Senior Tech

                    500+ Posts
                    • Mar 2016
                    • 636

                    #24
                    Re: Taskalfa 2554ci Scanning pause before can touch start button.

                    Originally posted by marley
                    .."Upgrade firmware to latest version... the option to turn off the address check option is now available"

                    I ran ... but the problem remains!
                    Really? That makes me very sad [emoji22]

                    Comment

                    • marley
                      Technician
                      • Sep 2010
                      • 58

                      #25
                      Re: Taskalfa 2554ci Scanning pause before can touch start button.

                      I confirm that the problem remains!

                      Comment

                      • Ropariva
                        Senior Tech

                        500+ Posts
                        • Mar 2016
                        • 636

                        #26
                        Re: Taskalfa 2554ci Scanning pause before can touch start button.

                        Anyone else updated to package 3.07? Can you confirm if this actually allows the pop up to be removed?
                        Thanks.

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                        • Samanator
                          Service Manager

                          Site Contributor
                          VIP Subscriber
                          500+ Posts
                          • Sep 2017
                          • 571

                          #27
                          Re: Taskalfa 2554ci Scanning pause before can touch start button.

                          Works for me.

                          Comment

                          • marley
                            Technician
                            • Sep 2010
                            • 58

                            #28
                            Re: Taskalfa 2554ci Scanning pause before can touch start button.

                            has anyone tried?
                            Thank you

                            Comment

                            • Samanator
                              Service Manager

                              Site Contributor
                              VIP Subscriber
                              500+ Posts
                              • Sep 2017
                              • 571

                              #29
                              Re: Taskalfa 2554ci Scanning pause before can touch start button.

                              I have installed the latest firmware, v3.07, and the ability to turn off Address Check option is there as explained earlier in this string.

                              I have done this update and change to some older models I have out in the field. Specify a 2554ci, a 4054ci, four 3554ci, and a 6004i. In each case I was able to turn off Address Check option.

                              Also on a new out of the box 2554ci and a 5054ci. Updated the firmware and I was able to turn off Address Check option on both machines.

                              Comment

                              • seeya-zn
                                Technician

                                Site Contributor
                                • Jun 2020
                                • 10

                                #30
                                Re: Taskalfa 2554ci Scanning pause before can touch start button.

                                I updated the firmware on a 4054ci to V3.07 and the confirmation message still pops up when you select a one touch destination. I had to roll it back the firmware to V2.04 .

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