M2540 series fuser problem

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  • campy
    Trusted Tech

    250+ Posts
    • May 2012
    • 315

    #1

    M2540 series fuser problem

    Anyone having problems with the fuser film not rotating and causing the paper to stall going through. I have had at least 3 and 2 of them have been the same machine. I replace it and it works fine for months.
  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1388

    #2
    Re: M2540 series fuser problem

    Try stretching the spring in the fuser drive assy. Worked for me. After a while it gets week and will and turn the fuser, a new fuser will work for a while and then it starts jamming again.
    Attached Files

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    • campy
      Trusted Tech

      250+ Posts
      • May 2012
      • 315

      #3
      Re: M2540 series fuser problem

      Originally posted by kuby
      Try stretching the spring in the fuser drive assy. Worked for me. After a while it gets week and will and turn the fuser, a new fuser will work for a while and then it starts jamming again.
      How does that slow the fuser without making a gear noise?

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22973

        #4
        Re: M2540 series fuser problem

        There must be a dozen threads about the teflon sheet drying out on these fusers, slowing the fuser drive. They never make yield.
        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7942

          #5
          Re: M2540 series fuser problem

          Assuming it is like Brother MFPs you can disassemble fuser and wipe out old grease clean everything and put new grease. Job done for a moment. If teflon sleeve is worn out that is another story.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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          • kuby
            Senior Tech

            1,000+ Posts
            • Oct 2007
            • 1388

            #6
            Re: M2540 series fuser problem

            Sorry wrong post

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            • campy
              Trusted Tech

              250+ Posts
              • May 2012
              • 315

              #7
              Re: M2540 series fuser problem

              I followed this video and after running about 50-60 copies it seems to work. I couldn't get 1 copy before. I will test some more. I used a high temp grease that I use on Canon and HP.
              Kyocera P2235dn, M2040dn fuser repair. - YouTube

              Comment

              • ntbann
                Senior Tech

                500+ Posts
                • Jan 2012
                • 625

                #8
                Re: M2540 series fuser problem

                Originally posted by campy
                I followed this video and after running about 50-60 copies it seems to work. I couldn't get 1 copy before. I will test some more. I used a high temp grease that I use on Canon and HP.
                Kyocera P2235dn, M2040dn fuser repair. - YouTube

                This works for a short time but will fail again. A new fuser, update the firmware, and make sure the sleep timers aren't extended way out works the best.

                Comment

                • kuby
                  Senior Tech

                  1,000+ Posts
                  • Oct 2007
                  • 1388

                  #9
                  Re: M2540 series fuser problem

                  Yes the sleep timers get reset by the customer. Need to check them.

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                  • rapo_tech
                    Trusted Tech

                    100+ Posts
                    • Feb 2019
                    • 114

                    #10
                    Re: M2540 series fuser problem

                    Originally posted by campy
                    I followed this video and after running about 50-60 copies it seems to work. I couldn't get 1 copy before. I will test some more. I used a high temp grease that I use on Canon and HP.
                    Kyocera P2235dn, M2040dn fuser repair. - YouTube

                    Tried the same way...
                    I had problem when printing in morning, first print was still smeared.

                    Dissassembled again, cleaned and used grease with few drops of silicon oil.
                    So far (5000-6000pages) it is working fine.

                    Anyway new fuser and "silent mode" works best. Even the client is happy when i tell them that i made printer quieter

                    Comment

                    • gregrcs
                      Technician

                      Site Contributor
                      • Apr 2010
                      • 22

                      #11
                      Re: M2540 series fuser problem

                      This style fuser has a lubricating cloth inside the fuser sleeve that tends to bunch up and cause drag on the sleeve. Your best bet is to replace it or replace the fuser.

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