Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

[Samanator]

Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

Thanks balckcat.

I thought I was the only guy in the universe (Marvel, DC, and any others) that their company was running aftermarket toner in the xxx2ci and xxx3cci series. This has been a rock in my shoe for a long time. I will say there are some machines that we have that are not having problems and are running the aftermarket toner just fine (meaning there hasn't been a problem...yet). Those machines are receiving or have received OEM toner. My hope is that will run the aftermarket toner out and replace it with OEM toner through the natural course of use of the machine. Those are the cases I will happily whistle as I stroll past the graveyard (if it ain't broke, don't fix it).

Its not so bad in the previous series. What I saw with aftermarket toner in the xxx0ci and xxx1ci series was that those machines would dust up a bit more normal. And sometimes the developer units would crap out early. But after running the numbers, the failure rate and service calls were not enough to justify changing to OEM because of the savings from the aftermarket toner. I don't like it, but there it is.

Once again, I hope my observations help.

[copiertec]

Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

Thanks Samanator, our company only runs OEM toners in the Kyocera's mono and color and we have not had ANY issues with toner or waste toner. Also, prior to moving machines we remove all waste toner bottles and toners for transport. Our company used generic toners in the past on the Kyocera's but ran into many issues with the mono Alfard/ Zeus series and started to cost a lot of money, so we made the switch to OEM toners and our service calls and part replacement costs went way down in the long run and the machines have been overall more profitable with the reduced service calls.

[Samanator]

Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

Wow!

Running the machine the way it was designed.

That's crazy talk.

[blackcat4866]

Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

Thanks balckcat.

I thought I was the only guy in the universe (Marvel, DC, and any others) that their company was running aftermarket toner in the xxx2ci and xxx3cci series. This has been a rock in my shoe for a long time. I will say there are some machines that we have that are not having problems and are running the aftermarket toner just fine (meaning there hasn't been a problem...yet). Those machines are receiving or have received OEM toner. My hope is that will run the aftermarket toner out and replace it with OEM toner through the natural course of use of the machine. Those are the cases I will happily whistle as I stroll past the graveyard (if it ain't broke, don't fix it).

Its not so bad in the previous series. What I saw with aftermarket toner in the xxx0ci and xxx1ci series was that those machines would dust up a bit more normal. And sometimes the developer units would crap out early. But after running the numbers, the failure rate and service calls were not enough to justify changing to OEM because of the savings from the aftermarket toner. I don't like it, but there it is.

Once again, I hope my observations help.

On Konica Minolta products, I've had really good luck with just removing the generic toner tube, and letting the generic toner deplete gradually. Certainly there will be some dusting to clean up later, but the image quality can come back 75% of a decent image.

On the Kyocera's it's a little different. It isn't just dusting, and the dusting can be pretty severe. The generic toner does not seem to have the requisite lubricant properties to keep blade from flipping. And clumping will cause the breakage you've seen. We used to see this on the early Mita's. Blades flipping, rock hard drum cleaning units, and streaking drums were very common.

[BillyCarpenter]

Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

Keep in mind that not all compatible toner is created equal. Some are garbage. Some are little better than garbage. Some are good. A couple are excellent, in my experience. As a result of the varying quality, I would expect that you'll get varying degrees of associated problems and symptoms.

I've said this before, unless you're willing to do exhaustive testing in-shop, stay away from compatibles. Period.

On a side note, I now use only OEM because I was able get to dealer pricing.

[BillyCarpenter]

Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

PS - Here the reason I only use OEM. The really good compatibles are expensive. It's worth it when I didn't have dealer pricing.


Example:


SKU: KYOTK8307K (OEM)


Published Price US$69.98
[COLOR=#EE001C !important]Your Price US$68.58

[/COLOR]




---------------------------------------------------------------------------------------------------------------

Black Toner Kit	Personalize it!
	Equivalent to TK-8307K Price: 68.06 25,000 Yield With Chip

[mbcruzin]

Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

I have seen this issue happen multiple times on both the 52 and 53 series Kyocera MFPs using OEM toner. The waste toner cage will separate and remove drive from the waste bottle. Once the bottle fills up it starts to back up the rest of the waste toner section. Eventually breaking the drive gear on the section that houses the transport gears and clutches. making the clicking noise.

One major cause of the issue: Moving/Rough handling of the machine. if you have to move any of these machines (from the 51 to the current 54 series) remove the waste toner bottle or use the packaging shim that shipped with the machine. I've spent to many hours replacing every component of the waste section including Developers, Drums and transfer belts. All because of the waste toner sections will back up that bad.

Hope this helps and saves all of you some head aches.

[4Toon]

Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

The paper feed drive has a gear that connects to the waste toner hopper on the back that will plug up and make the noise. I have found that if someone took the paper feed drive out and had it apart for a noise or another issues it was put back together wrong and the metal plate that is removed to get to the gears is not fully in place and where that gear is that connects to the waste toner moves back and forth on the shaft. If you apply pressure to that gear it will skip off the other gear. I usally replace that gear due to damage on that gear from skipping and put the plate back in its correct spot

[fishleg]

Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

Not sure if anyone else mentioned this but on the auger you have two plastic bushes either end of the waste unit make sure you take these off as usually it will crust up against the shaft making it bind. I just put a small flat blade in the bush and it's surprising how much easier it is to turn afterwards.

Old firm used crappy toner never made any sense to me as everything is long life parts with kyocera which means $$$$$ to replace so why would you make them short life on purpose...

The worse thing for me with toner is we have no idea what they are putting into it so you are literally at the mercy of what China feels like adding to the recipe. I've heard of children's stickers having radioactive sticky backing so imagine how little they care for toner.

[copytech,mike]

Re: Kyocera TASKalfa 3252ci and 3253ci waste toner blockages

Thanks balckcat.

I thought I was the only guy in the universe (Marvel, DC, and any others) that their company was running aftermarket toner in the xxx2ci and xxx3cci series. This has been a rock in my shoe for a long time. I will say there are some machines that we have that are not having problems and are running the aftermarket toner just fine (meaning there hasn't been a problem...yet). Those machines are receiving or have received OEM toner. My hope is that will run the aftermarket toner out and replace it with OEM toner through the natural course of use of the machine. Those are the cases I will happily whistle as I stroll past the graveyard (if it ain't broke, don't fix it).

Its not so bad in the previous series. What I saw with aftermarket toner in the xxx0ci and xxx1ci series was that those machines would dust up a bit more normal. And sometimes the developer units would crap out early. But after running the numbers, the failure rate and service calls were not enough to justify changing to OEM because of the savings from the aftermarket toner. I don't like it, but there it is.

Once again, I hope my observations help.

Never use generic toner in any copier period.