Disable Sleep Mode on

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  • DTatge
    Junior Member
    • Jul 2023
    • 6
    #1

    Disable Sleep Mode on

    Hello

    My company recently deployed some Kyocera 2040dw's---We've configured them for "Quick Recovery" and set the sleep timer to 120 minutes (the maximum). After 120 minutes of it being idle it goes to sleep and someone needs to physically go to the printer and hit a button to wake it up. It's a large warehouse and my user's aren't happy with the having to walk across the warehouse to wake it up

    Does anyone know if there's a way to total disable it going to sleep?

    Thanks
    Last edited by DTatge; 08-23-2023, 06:06 PM.
    Tags: disable, minutes, sleep, wake, warehouse
    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1080
      #2
      Re: Disable Sleep Mode on

      what did you find in the service manual? or the user guide?
      must be a small warehouse if it's not used for 2 hours and goes to sleep. how long does it take for it to wake up when you press the button? print jobs should automatically wake it without pressing a button.

        Comment

        • kuby
          Senior Tech

          1,000+ Posts
          • Oct 2007
          • 1344
          #3
          Re: Disable Sleep Mode on

          Do not think there is a Disable mode. Sleep timer setting are from 1-240 minutes. (depends on the version of 2040dw)

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22749
              #4
              Re: Disable Sleep Mode on

              Originally posted by kuby
              Do not think there is a Disable mode. Sleep timer setting are from 1-240 minutes. (depends on the version of 2040dw)
              This is correct. I hope that you plan on 1/3 the yield on the fuser, with energy saver @240 minutes. The only way to get close to yield on those fusers, is to set 5minutes or less on the sleep timer. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • green4go
                  Technician
                  • Jan 2022
                  • 48
                  #5
                  Re: Disable Sleep Mode on

                  I know have 4 Ecosys M & P devices (brand new. less then a month in the filed) that have this behavior. It don't matter the recovery mode, you have to turn Off and On before it will print. I have set the weekly timer to turn on in the morning. still no go.

                  Called tech support, they don't have any cases with those symptoms. told me to replace the main PCB.

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7980
                      #6
                      Re: Disable Sleep Mode on

                      Originally posted by DTatge
                      Hello

                      My company recently deployed some Kyocera 2040dw's---We've configured them for "Quick Recovery" and set the sleep timer to 120 minutes (the maximum). After 120 minutes of it being idle it goes to sleep and someone needs to physically go to the printer and hit a button to wake it up. It's a large warehouse and my user's aren't happy with the having to walk across the warehouse to wake it up

                      Does anyone know if there's a way to total disable it going to sleep?

                      Thanks

                      If the printer doen't wake up automatically when they send a print job (which it should do) update the firmware & check they have the correct driver installed & that is is not on a WSD port.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                      ​

                        Comment

                        • nathicana
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Aug 2008
                          • 324
                          #7
                          Re: Disable Sleep Mode on

                          If you want to disable sleep mode you should be able to do it utilizing maintenance mode u346.

                          See this page from the service manual

                          setting: auto sleep on or off

                          disable sleep mode in M2040.pdf

                            Comment

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