Kyocera 4053ci lock's up from multiple apple air print ipads print job's in que.

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • CopyTech1975
    Technician
    • Oct 2021
    • 17

    [Misc] Kyocera 4053ci lock's up from multiple apple air print ipads print job's in que.

    No problem printing from windows pc computers. (set to print after spooling in driver) But Apple air print from ipads got hung up in print que. As far as I can tell the air print driver does not allow (print after spooling), so while sending multiple print jobs from multiple ipads the copier shows that the jobs are processing but it just lock's up and have to reboot machine. Anybody else seen this or have a solution.
    Thanks for any feedback.
  • bsm2
    IT Manager

    25,000+ Posts
    • Feb 2008
    • 27760

    #2
    Re: Kyocera 4053ci lock's up from multiple apple air print ipads print job's in que.

    Check firmware level

    Comment

    • Ropariva
      Senior Tech

      500+ Posts
      • Mar 2016
      • 597

      #3
      Re: Kyocera 4053ci lock's up from multiple apple air print ipads print job's in que.

      Have had similar Checking which iPads and wireless routers are involved. No solution as yet. Latest firmware.


      Sent from my iPad using Tapatalk

      Comment

      • ihatefinishers13
        Senior MFP Technician

        250+ Posts
        • Feb 2020
        • 466

        #4
        Re: Kyocera 4053ci lock's up from multiple apple air print ipads print job's in que.

        There have been a lot of issues with recent versions of ipads/macs. I would ensure that they have the most recent update as I believe they fix most of the weird printing issues.

        Comment

        • MagikTech
          Junior Member
          • Sep 2023
          • 1

          #5
          Re: Kyocera 4053ci lock's up from multiple apple air print ipads print job's in que.

          Hello,

          I have noticed this with one of our customers too. I have not found a fix but I did find a work around. You can download the mobile print application on their device and click share and look for the mobile print application and select the copier and it should print.

          Comment

          Working...