Hi, I was hoping someone more familiar then myself can enlighten me on this question. I have installed drivers on macs successfully before, but I'm not as familiar navigating them. I still may be doing something wrong. I have a customer who is complaining that her properties aren't fully showing up. She is missing a section where to select monochrome and duplex. I don't know where she got her driver but I got it from Kyocera. It connects and prints but I still don't know if I'm missing something. I had to use the operating guide to even find the properties. The example they show has the functions she wants, but in actuality they don't show up. Is there a particular driver I should be using ? Or some other method I am not aware of ? Thank You
Copystar CS2552 drivers for mac
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Re: Copystar CS2552 drivers for mac
As I said in the original post, I got the driver from Kyocera. I used the one available for mac. As far as I can tell it went the same as it showed in the supplied video. I also was generally looking on line, and they haven't said anything special about it.Comment
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Re: Copystar CS2552 drivers for mac
Mac's are....special.... when it comes to printing, always use LPD. Also, certain software doesn't give you all of the functionality, so maybe try some others?Comment
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Re: Copystar CS2552 drivers for mac
I had a problem with the Mac driver on a customer Mac a few years ago. The customer was a friend of the owner as well as a lawyer so I had to get this working for free. I had to figure out where to browse to the Kyocera PPD and defeat it (l found an article somewhere that explained what to do). I then logged into Kyocera and acquired the lasted Mac installer (I got rid of the one I previously used) and reinstalled it. Pain in the ass but it worked.
I then tested it by printing a PDF then printing something off the net through the browser this customer used. During testing I made sure all the features (duplex, stapling, hole punch, shift sorting, ect) were available when printing. Then I had the customer do some printing to make sure she know how to use all the features she claimed she couldn't use before.
This happened a few years ago, so one may want to research this first.
Although lawyers tend to run a good amount of clicks, I never forget that these guys can sue the company I work for in their spare time just for fun.Comment
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