ok, im putting my 2 cents in. I came across a 7000 code and then it went to 7102. I also switched the color motors around and then the code turned to 2352 . Its the motors
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I got a new pub this morning about the 7XXX codes. its the motors going out. there is a fuse that blows when the enviroment is bad and also the stress the motor goes through when the dv units are packed. I will get back with you guys with further details.Comment
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Just a quick update. The motors were replaced on the 250, it worked for a couple of days then quit working again. It was deemed dead and is being returned to Kyocera. We also have a 400 (with less than 1000 copies) and a 500 (with a whole bunch of copies) that have been shipped back to be worked on, as they are also giving C7XXX codes. We have pulled parts off of our 400 machine (our showroom model) to keep others running. I will post another update when I learn more.If at first you don't succeed, redefine successComment
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Are you guys having the same C7xxx issues with the firmware updated to the latest levels? I was just curious...But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.
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We only had the problem on one machine and it had v5 on it when it developed the problem. It now has new motors and new v6 firmware.My mission here on Earth is to help all you Dum-Dums!Comment
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I got the same info, there is revised part with a higher rated fuse that will hit the streets soon but as of today, they weren't even in the system on KMAConnect.
If you are looking for motors which are currently backordered you can order the entire drive assembly, the assemblies for the 250/300 and 400/500 were both available.Comment
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Kyocera just came out with a tech bulletin for this. Look under taskalfa 400 or 500 for tech bulletin #6.If at first you don't succeed, redefine successComment
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You've probably already noticed the bulletin on this subject, just a few days ago. In short, it's a blown resistor on the motor's driver board. The new production motors have a higher value resistor (250 ohms to 350 ohms). All covered by warranty.
I don't know how I lucked out. I haven't seen any trouble yet.If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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