KM-8030 with blank display

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  • Raan
    Technician
    • Feb 2010
    • 10
    #1

    KM-8030 with blank display

    I've got a KM-8030 that only shows a blank display with backlighting on. The machine seems to start up normally but doesn't respond to any commands. It's stood still for over a year and no one can remember if there's a login set for it, so that might be the reason it doesn't respond.

    We've talked to Kyocera Sweden but they're just guessing. They did say that they didn't think it had anything to do with the display itself, but that's about all they had.

    Next step seems to be to start replacing PCBs, but I figured I'd check if someone here had a cheaper and/or more reliable idea first. Anyone?
    Tags: adjustment, maintaince, panel, pcbs, side, wheel
    • scallanjoe@yahoo.com
      Technician

      50+ Posts
      • Dec 2009
      • 51
      #2
      Originally posted by Raan
      I've got a KM-8030 that only shows a blank display with backlighting on. The machine seems to start up normally but doesn't respond to any commands. It's stood still for over a year and no one can remember if there's a login set for it, so that might be the reason it doesn't respond.

      We've talked to Kyocera Sweden but they're just guessing. They did say that they didn't think it had anything to do with the display itself, but that's about all they had.

      Next step seems to be to start replacing PCBs, but I figured I'd check if someone here had a cheaper and/or more reliable idea first. Anyone?
      had same problem ob km6030 ///
      updated firmware solved problem

        Comment

        • Raan
          Technician
          • Feb 2010
          • 10
          #3
          Originally posted by scallanjoe@yahoo.com
          had same problem ob km6030 ///
          updated firmware solved problem
          Unfortunately that made no difference this time.

            Comment

            • scallanjoe@yahoo.com
              Technician

              50+ Posts
              • Dec 2009
              • 51
              #4
              Originally posted by Raan
              Unfortunately that made no difference this time.
              raan send me a private e/mail i can send you a s/manual there are serval service settings to try
              u906 is one any way look under maintaince modes in the manual- as a tech you know to note any changes so you can
              go back and set to original setting--

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 23008
                  #5
                  I doubt that a U906 partial operation reset will help at all. I think that you'll need an engine PWB. Then load firmware. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Raan
                      Technician
                      • Feb 2010
                      • 10
                      #6
                      Originally posted by scallanjoe@yahoo.com
                      raan send me a private e/mail i can send you a s/manual there are serval service settings to try
                      u906 is one any way look under maintaince modes in the manual- as a tech you know to note any changes so you can
                      go back and set to original setting--
                      Thanks, but that's alright, we're official Kyocera techs here, so I've got all the manuals.

                      Originally posted by blackcat4866
                      I doubt that a U906 partial operation reset will help at all. I think that you'll need an engine PWB. Then load firmware. =^..^=
                      It's now been decided that this machine be moved to another office, because it's supposed to be delivered to a customer in that district once repaired and they have more time to spend on this. I'll forward that tip to them and post back here if I get any updates.

                      Thanks.

                        Comment

                        • R1200gs
                          Technician
                          • Mar 2010
                          • 14
                          #7
                          I guess you already checked the illumination adjustment wheel on the
                          leftside of the panel??
                          Regards,
                          Robbert

                            Comment

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