the machine flashes processing and printing on display. nothing seems to be helping. have repowered and left unplugged for a few minutes. is there some sort of all clear on this machine? please help. thanx
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Have you tried re-loading the firmware?If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
post an email and I will send the manualComment
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Hi,
Had a KM copier doing the same sort of thing. I done a U906 just for the sake of it and that got rid of it and has been ok for more than 6months now. hope this helps.
madasComment
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Had the same problem,brand new machine installed at customers,locked up twice in first week
,firmware fixed it
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thanx for the info you emailed, but it was for the wrong model. i am working on an fs-c1020mfp. how do i upgrade the firmware?Comment
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Hi, Format a usb stick on your pc then load firmware onto that. turn m/c off plug the stick into the usb slot at the front open the front cover and turn on m/c. let it run until completed is displayed and turn m/c off remove stick and turn back on and that is it. print out a status page before doing firmware and then after to see if it has changed. it may not have changed depending on version available but at least you have refreshed it.
hope this helps.
madasComment
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there is no usb slot in frontComment
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