KM5050 with periodic black page

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323

    #1

    KM5050 with periodic black page

    Customer called this AM with occasional total black page. I would guess that the drum unit DK-716 would be most likely candidate to solve this problem. I was going to order the MK-716 and start with drum unit. Any helpful advice and information would be very much appreciated as I have minimal experience on this model. Frank/ActionPhotocopy
  • banginbishop
    grumpy old git

    500+ Posts
    • Oct 2007
    • 894

    #2
    Re: KM5050 with periodic black page

    yep - drum unit giving out intermitent blacks, possibly the charge unit but if its under warranty send it all back
    Incontinentia Buttocks

    Comment

    • axyun
      Service Manager

      Site Contributor
      1,000+ Posts
      • Aug 2007
      • 1323

      #3
      Re: KM5050 with periodic black page

      Thanks Paul. Frank

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22999

        #4
        Re: KM5050 with periodic black page

        Originally posted by banginbishop
        yep - drum unit giving out intermitent blacks, possibly the charge unit but if its under warranty send it all back
        It's usually the primary only (sometimes as simple as a stuck wire cleaner), but like bangin says, take advantage of any warranty you've got. It's not uncommon to get pinholes in these drums when the primary starts arcing. Also make sure the drum drive coupler isn't gunked up and not returning. Don't use conductive grease as that will add resistance to the drum ground. Use a little light oil to free up the coupler. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • axyun
          Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2007
          • 1323

          #5
          Re: KM5050 with periodic black page

          Thanks for the additional info david. Frank

          Comment

          • ragajungle

            #6
            Re: KM5050 with periodic black page

            just had 2 of these. Corona wire. in one case last year I was able to clean and reseat but the issue came back again so now I just replace the wire assy. 302GR94530 is PN

            Comment

            • axyun
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2007
              • 1323

              #7
              Re: KM5050 with periodic black page

              Thanks for the help raga. Frank

              Comment

              • kyocera.team
                Trusted Tech
                • Aug 2010
                • 126

                #8
                Re: KM5050 with periodic black page

                change or clean the MC 710 ,good luck

                Comment

                • axyun
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Aug 2007
                  • 1323

                  #9
                  Re: KM5050 with periodic black page

                  Yay team!!! Thanks . Frank

                  Comment

                  • ragajungle

                    #10
                    Your welcome...

                    @ blackcat^^^ aren't those drums rated for a million clicks?

                    Comment

                    • dickierock
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Jan 2010
                      • 252

                      #11
                      Re: KM5050 with periodic black page

                      Think its more like 500K.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22999

                        #12
                        Re: KM5050 with periodic black page

                        Originally posted by ragajungle
                        Your welcome...

                        @ blackcat^^^ aren't those drums rated for a million clicks?
                        Like dickie says, 500K. But in real life, and with some charge arcing they can last as little as 180k.
                        The harder you run them, the longer they last.

                        Depending on the size of the drum, Kyo's ASi drums last anywhere from 300k to 3M anticipated yield. =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

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