km 250ci

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  • T911
    Senior Tech

    500+ Posts
    • Jun 2007
    • 628

    #1

    km 250ci

    memory light is flashing...... all works but fax system. did a 906/163/600 and 601 but no luck. ideas appreciated. thanks T
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: km 250ci

    Did you install the memory module, or maybe the memory isn't installed the right way.

    Comment

    • T911
      Senior Tech

      500+ Posts
      • Jun 2007
      • 628

      #3
      Re: km 250ci

      Originally posted by Eric1968
      Did you install the memory module, or maybe the memory isn't installed the right way.
      reinstalled too.

      Comment

      • Zackuth
        Trusted Tech

        250+ Posts
        • Aug 2009
        • 448

        #4
        Re: km 250ci

        Do you have the ability to test with another fax module?
        If at first you don't succeed, redefine success

        Comment

        • KYO_OEM
          Senior Tech

          500+ Posts
          • Aug 2011
          • 718

          #5
          Re: km 250ci

          any C-calls on the event log?
          C0620/ C0650?

          Did you try 671?

          Any other applications are working in the background ?

          Greetings KYO_OEM

          Comment

          • T911
            Senior Tech

            500+ Posts
            • Jun 2007
            • 628

            #6
            Re: km 250ci

            Originally posted by kyo_oem
            any c-calls on the event log?
            C0620/ c0650?

            Did you try 671?

            Any other applications are working in the background ?

            Greetings kyo_oem

            no 6000 codes and i didn't do 671. But doesn't everything get initialized when you do 600/601.
            Thanks t

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 23008

              #7
              Re: km 250ci

              Have you upgraded the firmware since the fax has been installed?

              The firmware on the various accessories is rarely at a suitable level new out of the box. I make it a rule to upgrade or at least re-load firmware whenever an accessory is installed. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

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