taskalfa 500ci firmware stuck on welcome screen

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22999
    #16
    Re: taskalfa 500ci firmware stuck on welcome screen

    Originally posted by kkendric
    Hard Drives are mechanical assemblies that generally spin at between 5,400 RPM and 7,200 RPM. They work as long as the copier is on. These newer copiers are set up so you should power them down from the power button on the operation panel before you turn the power switch off, does youe customer do this? This is to allow the Disk Drive to shut down correctly. If the disk drive is constantly shut down incorrectly it may cause the head to crash and also cause more errors on the drive. Which can shorten their life.
    We had delivery people crash a couple of HDD's by unplugging the machine live, all switches ON. One of them was a Saturn 500ci. They had to pay for the last one. I don't expect any repeat performances.

    You can also crash the HDD by yanking the USB stick in the middle of a U917 import or export. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

      Comment

      • KYO_OEM
        Senior Tech

        500+ Posts
        • Aug 2011
        • 710
        #17

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22999
            #18
            Re: taskalfa 500ci firmware stuck on welcome screen

            Good information here. Thanks KYO. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

              Comment

              • KYO_OEM
                Senior Tech

                500+ Posts
                • Aug 2011
                • 710
                #19

                  Comment

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