Kyocera KM-3060 Cable Connect Issues

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  • Crystal
    Technician
    • Jan 2013
    • 29

    #1

    Kyocera KM-3060 Cable Connect Issues

    Hi everyone, I have a customer with a Kyocera KM-3060 that has intermittent problems with the document feeder. We are trying to find a part # and diagram for the cable connector that connects the document feeder to the back of the machine. Does anyone know where I can get that info? Thanks!
  • rnrfisherman

    #2
    Re: Kyocera KM-3060 Cable Connect Issues

    the cable itself? or the connector plug?

    Comment

    • Crystal
      Technician
      • Jan 2013
      • 29

      #3
      Re: Kyocera KM-3060 Cable Connect Issues

      It's the entire cable that runs from the doc feeder to the back of the machine - male to female

      Comment

      • Crystal
        Technician
        • Jan 2013
        • 29

        #4
        Re: Kyocera KM-3060 Cable Connect Issues

        I think it "might be" PN# 305H68166 but without a parts guide to look at, we just can't be sure....

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 23008

          #5
          Re: Kyocera KM-3060 Cable Connect Issues

          I've never ordered one ... but from looking at the DP-670 manual I'd venture an educated guess that you're correct.
          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Crystal
            Technician
            • Jan 2013
            • 29

            #6
            Re: Kyocera KM-3060 Cable Connect Issues

            Can you send me just that page of the manual that shows the diagram and the part #? We've already ordered the wrong part # once. I'm at crystal_data@hotmail.com

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 23008

              #7
              Re: Kyocera KM-3060 Cable Connect Issues

              You're in luck. I'm not always so close to the manuals.

              The pix are deceiving. It's the name that confirms it: INTERFACE CABLE

              Figure 2 Part Number Reference.JPGFigure 2.JPG

              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Crystal
                Technician
                • Jan 2013
                • 29

                #8
                Re: Kyocera KM-3060 Cable Connect Issues

                I think that's probably it too. Funny thing is we even called Kyocera tech support and they couldn't find the correct part number either! It's just really hard to tell if that's the signal cable or not.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 23008

                  #9
                  Re: Kyocera KM-3060 Cable Connect Issues

                  Tech support is a last resort when you've already exhausted your own resources. If anything useful comes of it I'm pleasantly surprised. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • rnrfisherman

                    #10
                    Re: Kyocera KM-3060 Cable Connect Issues

                    Sorry was on a call... have replaced that cable on a DF-670...solved the issue...Good Luck!!

                    Comment

                    • rnrfisherman

                      #11
                      Re: Kyocera KM-3060 Cable Connect Issues

                      One other thing... have to dig it up... there was a bulletin issued about a ground strap... or extra wire to eliminate random static...

                      Comment

                      • Crystal
                        Technician
                        • Jan 2013
                        • 29

                        #12
                        Re: Kyocera KM-3060 Cable Connect Issues

                        Thank you everyone for all of your quick responses this morning. We're going to go with the 303K546050 part. I love this site!

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 23008

                          #13
                          Re: Kyocera KM-3060 Cable Connect Issues

                          If it's a separation issue you're addressing, have you tried the new style separation kit (303K594080)?

                          If the pickup roller is not raising, it's common to see either a broken torque limiter spring (3HL07110), or a cracked pickup roller holder (303K507051).
                          =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • tmaged
                            Owner/Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Oct 2008
                            • 1885

                            #14
                            Re: Kyocera KM-3060 Cable Connect Issues

                            We've had to replace the cable on one of these also.
                            BTW, in the past, I was told by the hotline, they don't have access to the parts manuals. I called to verify a part I was unclear on, and they said Dallas does parts & NJ does service.
                            Hope that helps !
                            -Tony
                            www.dtios.com
                            Become a fan on Facebook

                            Comment

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