My guy has replaced the developer, the drum, swapped drum motors (I've seen the coupling get locked up and not turn the drum), put on a new engine board (unrelated problem, but still...it's ruled out), swapped the xfer belt out, put on a different primary xfer hvps, and a new main hvps. He's pretty stumped, and I admit. I'm not sure what to tell him next. Any ideas?
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Re: CS4035E (Voyager) No Cyan on page
Assuming : good cyan dev and dev rotation, the HV and tranfer contacts for cyan on the transfer belt are good : I'd maybe go for the laser unit. -
Re: CS4035E (Voyager) No Cyan on page
Replaced the developer already, and it is rotating well. The transfer HV was taken out, inspected, seemed fine, and then replaced anyway. Transfer belt has also been replaced. Just replaced the LSU unit Darry...Issue remains. Thanks for your response though.Comment
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Re: CS4035E (Voyager) No Cyan on page
Is it completely blank cyan or just extremely faint? We had a machine with the hv contact for the cyan transfer roller in the belt get deformed so there was very little transfer of cyan from the drum to the belt. If you look along the transfer belt rail ( inside the machine with the belt out ), you will see a small spring loop ( one for each color) that serves as a contact from the HV unit to the transfer roller inside the belt (one for each color). You may already know and have checked this, I don't want to assume.Comment
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Re: CS4035E (Voyager) No Cyan on page
Figured you had, but thought it worth mentioning...Comment
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: CS4035E (Voyager) No Cyan on page
What you need to do is emergency stop the machine several times until you find out where you're losing the cyan. Is there a developed image on the cyan drum? ... on the primary transfer belt? ... on the paper at secondary transfer? =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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