Kyocera Taskalfa 5501i -c6610 error

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  • daveh12
    Trusted Tech

    100+ Posts
    • Jul 2012
    • 157
    #1

    [Error Code] Kyocera Taskalfa 5501i -c6610 error

    Hi all

    hope you can help me with this problem. I have a machine Kyocera Taskalfa 5501i that giving an error C6610. The service states it's a toner release motor,
    First of all I went to reset fuser error U163, but this option was not in the maintenance mode ????
    I have replaced the fuser, this didn't fix it. But I cannot be sure this didn't fix it because I cannot reset the error. Please help.
    Has anyone seen this before?
    Tags: None
    • tmaged
      Owner/Service Manager

      Site Contributor
      1,000+ Posts
      • Oct 2008
      • 1863
      #2
      Re: Kyocera Taskalfa 5501i -c6610 error

      Did you try 906 ? It shows that machine has 163 in the service manual.
      Hope that helps !
      -Tony
      www.dtios.com
      Become a fan on Facebook

        Comment

        • daveh12
          Trusted Tech

          100+ Posts
          • Jul 2012
          • 157
          #3
          Re: Kyocera Taskalfa 5501i -c6610 error

          I think it might actually be gone on the newer models. Any experience with the fuser release motor? Nothing in the service manual really about it, not sure what it even looks like.

            Comment

            • daveh12
              Trusted Tech

              100+ Posts
              • Jul 2012
              • 157
              #4
              Re: Kyocera Taskalfa 5501i -c6610 error

              Yes tried U906. No joy

                Comment

                • tmaged
                  Owner/Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Oct 2008
                  • 1863
                  #5
                  Re: Kyocera Taskalfa 5501i -c6610 error

                  Swapping the fuser should have resolved it. The pressure release motor is in the fusing unit as well as the sensor.
                  Last edited by tmaged; 06-25-2015, 08:22 PM.
                  Hope that helps !
                  -Tony
                  www.dtios.com
                  Become a fan on Facebook

                    Comment

                    • daveh12
                      Trusted Tech

                      100+ Posts
                      • Jul 2012
                      • 157
                      #6
                      Re: Kyocera Taskalfa 5501i -c6610 error

                      Ah so those parts are in a new fuser. Connections are testing okay, so could be looking at a new engine PWB then. Unless there is something else I'm missing. Firmware is up to date etc.

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22963
                          #7
                          Re: Kyocera Taskalfa 5501i -c6610 error

                          The fusing release motor applies fixing pressure when printing starts, then releases pressure when the print job is complete. There is a U163, and it is for resetting fuser errors.

                          So, if that simulation is not available to you you may very well have an engine board problem. The few times that I have seen this code it usually resets without parts replacement. And even when you do replace the fuser, the code still returns intermittently. You should be able to run the fuser release motor in sim U030. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • Hose1cook
                              Defective Technician

                              50+ Posts
                              • Jun 2008
                              • 80
                              #8
                              Re: Kyocera Taskalfa 5501i -c6610 error

                              Originally posted by daveh12
                              Hi all


                              Has anyone seen this before?
                              Yes, when I installed a 5500 fuser in a 5501 by mistake, there was no U163 in maintenance mode then either.

                                Comment

                                • daveh12
                                  Trusted Tech

                                  100+ Posts
                                  • Jul 2012
                                  • 157
                                  #9
                                  Re: Kyocera Taskalfa 5501i -c6610 error

                                  Yes the brand new fuser I tried was from the Mk-6305 (silly me) I noticed this earlier and I am going to try MK-6315 fuser. Wasn't sure if this would solve it though. Feeling a bit more confident now 👍. Let you know how it goes, thanks for the advice.

                                    Comment

                                    • jmaister
                                      certified scrub

                                      Site Contributor
                                      500+ Posts
                                      • Aug 2010
                                      • 755
                                      #10
                                      Re: Kyocera Taskalfa 5501i -c6610 error

                                      yep, fuser now has subtle difference. happened to me as well, the c6610 and the u163 not available.
                                      Idling colour developers are not healthy developers.

                                        Comment

                                        • helms44
                                          Junior Member
                                          • Jul 2013
                                          • 3
                                          #11
                                          Re: Kyocera Taskalfa 5501i -c6610 error

                                          We had to replace the engine board and the fuser at the same time.



                                          Originally posted by daveh12
                                          Hi all

                                          hope you can help me with this problem. I have a machine Kyocera Taskalfa 5501i that giving an error C6610. The service states it's a toner release motor,
                                          First of all I went to reset fuser error U163, but this option was not in the maintenance mode ????
                                          I have replaced the fuser, this didn't fix it. But I cannot be sure this didn't fix it because I cannot reset the error. Please help.
                                          Has anyone seen this before?

                                            Comment

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