Panasonic DP-2310 Blurry/unfocussed images

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22867

    #1

    Panasonic DP-2310 Blurry/unfocussed images

    I'm getting poor focus along the front (operators) side of the originals and copies.

    Self prints and network printing is fine. It's clearly a scanner issue.

    The manual has been entirely useless on this issue. Not one mention of the word "focus" in the entire manual. There does not appear to be any height adjustment at the front of light source #1 like Mita, nor does the front scanner rail have a height adjustment like some of the Sharps. There is a squareness adjustment on light source #2/#3 and I was able to improve the squareness but did nothing for the focus (as I suspected). It's only got 40K prints on the machine and the scanner belts look good.

    The CCD appears to be the only place to make focus adjustments. It appears that some sort of a jig is used in the factory to do the focus, and I could not bring myself to touch the painted screws. Too many times have I made focus much much worse. No, I'm not going to shoot myself in the foot today.

    I was able to darken up copy quality a little in Text/Photo mode to disguise the problem, but I'd really like to do a focus adjustment. Anyone know how it's done on this model? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
  • gordie
    Technician

    50+ Posts
    • May 2008
    • 83

    #2
    Hi
    Does this happen with both the adf & on the glass?
    I am not trying to doubt your inteligence as you are a very experienced
    engineer but is there any haze on the under side of the glass or on the mirrors?
    Gordie
    sigpic

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22867

      #3
      I am certainly not insulted. That's why I'm asking. It wouldn't be the first time that I've suffered from tunnel vision.

      The mirrors are not hazy. Actually they are surprisingly clean, but I didn't examine the lens for haze.

      It just looks so much like a focus issue. On my Katun test sheet it's a very gradual decrease in focus, from 5.0 at the rear, to 4.1 in the middle, to 3.1 at the front. My experience with mirror haze is usually not that even or gradual. On my TIE test sheet the small grid lines start to break up 2/3 of the way across and hardly recognizable by the front edge.

      It reminds me of a stretched out scanner cable on a Mita 313Z. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • The-Peanut
        Trusted Tech
        Site Contributor
        100+ Posts
        • Aug 2006
        • 192

        #4
        as the above post does it happen from the Glass as well as the ADF

        if its only from the ADF it might be a height issue with the Doc Feed, They do tend to get a twist on them if the user is a bit rough with them

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22867

          #5
          As a matter of fact, this machine had a nicer little truck ride from two states away, just before it got to me. So how do I correct the situation?
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • gordie
            Technician

            50+ Posts
            • May 2008
            • 83

            #6
            Hi
            I am a great believer in going through the basics first.

            Is it the same through the ADF and on the glass?

            Was this the original fault or has it developed since the move?

            Gordie
            sigpic

            Comment

            • The-Peanut
              Trusted Tech
              Site Contributor
              100+ Posts
              • Aug 2006
              • 192

              #7
              Originally posted by blackcat4866
              As a matter of fact, this machine had a nicer little truck ride from two states away, just before it got to me. So how do I correct the situation?
              try it from the glass to eliminate the ADF 1st if the problem has gone when u copy from the glass, check the height of the doc feed and make sure its not slightly twisted

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22867

                #8
                It's present on the glass and through the DF equally. And I don't know if there was a problem before or not. I have never seen this machine before, and have no records. Like most techs my activities are confined to one state. (Wouldn't that make for a long ride to a service call?) =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • The-Peanut
                  Trusted Tech
                  Site Contributor
                  100+ Posts
                  • Aug 2006
                  • 192

                  #9
                  Originally posted by blackcat4866
                  It's present on the glass and through the DF equally. And I don't know if there was a problem before or not. I have never seen this machine before, and have no records. Like most techs my activities are confined to one state. (Wouldn't that make for a long ride to a service call?) =^..^=
                  lol no m8 its not a common fault, i've never has that b4 however i would be trying a different ccd next

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22867

                    #10
                    Well Peanut, my exposure adjustment will have to due. This customer is billable, and I don't see them paying a $600 service call. It just surprises me that there is just no way to make field adjustments to focus. I wonder of the old trick we used on the Ricoh 350/1035 would help? I'd give the scanner a big old bear hug, and pull up on the left front corner of the scanner. It wasn't permanent by any means, but it might help temporarily. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • The-Peanut
                      Trusted Tech
                      Site Contributor
                      100+ Posts
                      • Aug 2006
                      • 192

                      #11
                      yeh its strange that the focus cant be adjusted, i've had a scan thru the manual just to be sure, the ccd read position can be adjusted and thats it.

                      just a further thought, i wonder if a mirror is out of position slightly on 1 side after the move.

                      Comment

                      • xeroid
                        Document Technologies Pro

                        100+ Posts
                        • Feb 2008
                        • 148

                        #12
                        I have had optics issues with these DP 23xx,30xx from simply cleaning the optics. You look with a flashlight and all the mirror datums appear to be contacting good. But you grab them and slide a bit back and forth both ways and boom it comes back. Also lift both carriages to make sure they fall back on track correctly. ADF image distortions, There is a screw at the back corner of the left ADF mounting bracket that holds the left counterbalance mounting plate flush. Techs ignore this screw during install to facilitate easy removal later. Over time the plate begins to lift and separate from the spring tension and causes image distortions towards the front. Hope this helps you have been a big help to me in the past

                        Comment

                        • xeroid
                          Document Technologies Pro

                          100+ Posts
                          • Feb 2008
                          • 148

                          #13
                          DP 23xx optics distortions

                          I have had optics issues with these DP 23xx,30xx from simply cleaning the optics. You look with a flashlight and all the mirror datums appear to be contacting good. But you grab them and slide a bit back and forth both ways and boom it comes back. Also lift both carriages to make sure they fall back on track correctly. ADF image distortions, There is a screw at the back corner of the left ADF mounting bracket that holds the left counterbalance mounting plate flush. Techs ignore this screw during install to facilitate easy removal later. Over time the plate begins to lift and separate from the spring tension and causes image distortions towards the front. Simply put a small self tapping screw in the rear corner of plate to bring the plates flush flat. Hope this helps you have been a big help to me in the past

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22867

                            #14
                            I did rock the mirrors on the three alignment points to make sure that they weren't cocked at an angle. I've done that to myself a few times before. (On the segment 3 Ricohs it's really easy to knock the stupid mirrors right out of their holders).

                            I was not aware of the hinge mount problem. Thanks, I'll check it next visit.

                            Fingers crossed. No callback yet. =^..^=
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

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