MP C2051 not showing 'ready' or 'please wait'

[MBZ6301]

Hi guys,

I'm more than certain this will be some sort of HDD issue, but a customer currently has a 2051 that once turned on will not show Ready on the copy screen, or even please wait. I can't get into the SP mode, make copies or much of anything really. I can view the counter but cannot print it.

I want to swap the hard drive, but just wondering if there is anything else obvious to try that I've not thought of?

Cheers

[LNorris]

Re: MP C2051 not showing 'ready' or 'please wait'

disconnect hdd first to see if it will come up

[HDSB]

Re: MP C2051 not showing 'ready' or 'please wait'

disconnect hdd first to see if it will come up

agreed, do above and switch on

[mbolduc]

Re: MP C2051 not showing 'ready' or 'please wait'

The machine can still function with the Hard drive unplugged. Just can't scan or duplex, real basic copying and printing. But at least you will know if the hard drive is the issue which it probably is.

[MBZ6301]

Re: MP C2051 not showing 'ready' or 'please wait'

Yeah it fired up straight away when unplugged, just need to head back and hope it fires up in order to back the address book up

Thanks guys

[AMEH]

Re: MP C2051 not showing 'ready' or 'please wait'

please you may need to format the hard disk but make sure you back up your data.

AMEH

[bob marley]

Re: MP C2051 not showing 'ready' or 'please wait'

please you may need to format the hard disk but make sure you back up your data.

AMEH

agree with u

[diegura]

Re: MP C2051 not showing 'ready' or 'please wait'

I had the same problem. Do this.

Sin título.jpg

http://www.copytechnet.com/forums/ricoh-savin-gestetner-lanier/33900-mpc-4500-please-wait.html

[MBZ6301]

Re: MP C2051 not showing 'ready' or 'please wait'

please you may need to format the hard disk but make sure you back up your data.

AMEH

Luckily they only had one scan folder, didn't use the doc server, and no user codes or anything. Stuck another drive in, formatted and set the scan folder back up. Good to go

I couldn't have backed it up without use of trying to HDD on a PC I guess, turns out the HDD and data cable were both gone

[copier tech]

Re: MP C2051 not showing 'ready' or 'please wait'

I had the same HDD issue but was able to back up the address book via the wim even tho the HDD had failed, mine was also thowing an SC8xx code