Mp 5002 loud noise when duplex

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1604

    #1

    Mp 5002 loud noise when duplex

    Machine makes a loud buzzing sound when duplex. Simplex is fine. Don't see anything out of place.
    any ideas?
  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1604

    #2
    Re: Mp 5002 loud noise when duplex

    Actually it also happens on Symplex as well

    Comment

    • mrfuser
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2007
      • 1604

      #3
      Re: Mp 5002 loud noise when duplex

      Replaced fuser and noise gone. Still get random sc350 codes.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37072

        #4
        Re: Mp 5002 loud noise when duplex

        SC 350 dirty ID sensor. Clean with a soft cloth dampened with water only.

        Comment

        • mrfuser
          Service Manager

          Site Contributor
          1,000+ Posts
          • May 2007
          • 1604

          #5
          Re: Mp 5002 loud noise when duplex

          Where Is that located on this guy?

          Comment

          • LNorris
            Senior Tech

            500+ Posts
            • Sep 2008
            • 645

            #6
            Re: Mp 5002 loud noise when duplex

            when you pull out the drum unit, in that cavity is a little pcb that hangs down to the left side of where the pcu was. clean that and then there is a row of eraser lamps on the back side, check that for toner coverage as well and clean that while you havethe pcu out.

            Comment

            • mrfuser
              Service Manager

              Site Contributor
              1,000+ Posts
              • May 2007
              • 1604

              #7
              Re: Mp 5002 loud noise when duplex

              Thanks , got it. Now to Figure out why that other fuser was making such a rattling sound !

              Comment

              • Iowatech
                Not a service manager

                2,500+ Posts
                • Dec 2009
                • 3930

                #8
                Re: Mp 5002 loud noise when duplex

                Unless that machine has teflon bushings between the hot roller and its bearings, probably the hot roller needed some high temp grease where the bearings are installed.The inner race of the bearing and the roller can rotate at different speeds, causing all sorts of wrong sounds.

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