Mpc5502 blurry when printing

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1622

    #1

    Mpc5502 blurry when printing

    Some reason when client prints most of the time it is blurry. Looks like color registration is off. Internal prints and copies are fine. Any ideas?
  • qbert69
    Service Manager

    1,000+ Posts
    • Mar 2013
    • 1152

    #2
    Re: Mpc5502 blurry when printing

    Originally posted by mrfuser
    Some reason when client prints most of the time it is blurry. Looks like color registration is off. Internal prints and copies are fine. Any ideas?
    Is one color shifted off to the side in the opposite trailing direction of paper travel?

    I have seen a slipping magnetic clutch for a particular color cause this issue--that is, if it has a main motor and a clutch which engages that drum unit.

    REACH FOR THE STARS!!!
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    • mrfuser
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2007
      • 1622

      #3
      Re: Mpc5502 blurry when printing

      Thanks. Only happens when print from pc as I stated.

      Comment

      • mikadonovan
        Senior Tech

        Site Contributor
        2,500+ Posts
        • May 2008
        • 2931

        #4
        Re: Mpc5502 blurry when printing

        Could be a print driver issue. You need to post an example.
        NEVER ASSUME ANYTHING

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        • mrfuser
          Service Manager

          Site Contributor
          1,000+ Posts
          • May 2007
          • 1622

          #5
          Re: Mpc5502 blurry when printing

          Example

          IMG_4336.JPG

          Comment

          • geardriven
            Technician
            • May 2008
            • 32

            #6
            Re: Mpc5502 blurry when printing

            Hi
            I would start with deleting the print drivers and reload them. also try printing from another computer if that dosn`t change anything try updating the firmware and if still doing it then my guess would be the print card.

            Comment

            • billm
              Technician

              50+ Posts
              • Jun 2012
              • 50

              #7
              Re: Mpc5502 blurry when printing

              try resetting sp 5801 8 printer ap had something similar when printing pictures

              Comment

              • andy227
                Trusted Tech

                100+ Posts
                • Jan 2013
                • 219

                #8
                Re: Mpc5502 blurry when printing

                Forced line adjustment sp2-111. Had one the other day exactly the same. You say 'internal' prints are ok, but try the obvious first, do the forced line adjustment and go from there.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37533

                  #9
                  Re: Mpc5502 blurry when printing

                  Originally posted by mrfuser
                  Example

                  [ATTACH=CONFIG]35533[/ATTACH]
                  Originally posted by andy227
                  Forced line adjustment sp2-111. Had one the other day exactly the same. You say 'internal' prints are ok, but try the obvious first, do the forced line adjustment and go from there.
                  The blurred text appears to be printed as composite black. If the line position is off the individual colors of the composite will not align. Before doing a forced line position adjustments, properly clean the ID sensor or the line position might fail. I have also had cleaning the sensor pull the alignment back in without forced adjustment. If it adjusts but a day or two later goes out again, replace the ITB unit, not just the belt. Ricoh had some problems with the belt slipping on the 02s and causing the line position to vary.

                  Comment

                  • mrfuser
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • May 2007
                    • 1622

                    #10
                    Re: Mpc5502 blurry when printing

                    Something wrong with itb. Swapped with another and works fine. Now to figure out what is wrong!

                    Comment

                    • Zeldaman
                      Senior Tech

                      500+ Posts
                      • Mar 2011
                      • 946

                      #11

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 37533

                        #12
                        Re: Mpc5502 blurry when printing

                        Ricoh did have reported problems with the ITB belt slipping on the unit. Only solution was to replace the entire ITB unit.

                        Comment

                        • Imprestik
                          Trusted Tech

                          250+ Posts
                          • Aug 2012
                          • 297

                          #13
                          Re: Mpc5502 blurry when printing

                          I use the SPC830DN transfer unit as it extremely cheap and does the same job.....

                          If your stuck just get the transfer unit from the SPC820DN then, exactly the same thing except the cleaning station has 2 blades instead of 1

                          Again a lot cheaper and easier than trying to diagnose a issue with the transfer unit its self....

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