anyone have install instructions for the fax system on the mp4000? Seems plug and play but not working
Ricoh mp 4000
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Re: Ricoh mp 4000
It is plug and play (assuming you have the right one). However, the issue is most liekly that the MBU is not tightly 'plugged' to FCU so it doesn't load, or shows SC672.
Btw...MP4000/ 5000 Manual is among the easiest to find online (free) if you could be bothered to look -
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Re: Ricoh mp 4000
as sandmanmac said the mbu board needs pushed into positionAttached FilesI Used To Live To Fix Things Now i Fix Things To LiveComment
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Re: Ricoh mp 4000
What's the product code of the fax unit, could it be the wrong one for the machine?
Maybe incompatible levels firmware between the mp4000 and the fax board?Comment
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Re: Ricoh mp 4000
That is the correct FCU board, but what MBU board is mounted on it? The MBU is where the FAX program is loaded. If it missing, incorrect or defective the FAX function will not be shown.Comment
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Re: Ricoh mp 4000
As mentioned, make sure the small blue jumper on the fax board is set to ON. Even on machines with the board installed at the warehouse the jumper can be forgotten and you just have to change it.
Just slide the unit out and you should be able to see the jumper towards the bottom. It will have "ON" "OFF" in very fine print on either side of a 3-pin jumper.
Jumper.jpgPrevious Ricoh Field Service Tech II - November 2017.Comment
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