A1045 claw marks on paper

[petrus]

hello there,
Today I facing of problem of mark on paper when I printing the photo image.The mark (line) is comes from the claws touching the paper.
even printing of text file also appear sometime.the hot roller claws and the hot roller already changed.

anybody have an idea please help me.

thank you,

[E Winter]

You can't do much more, maybe testing other paper brands or installing the modified claws and springs from the A2035 series.

[cobiray]

Are you sure the problem is with the fuser? How far along are the drum, blade and charge roller? Have you tried stopping the copy before being fused to see if the marks are there already?

[petrus]

refer to cobiray reply.
yes i tested to stop the copy before the fusing unit.there are no mark on the paper.4 more infomation,the line marks are exactly inline with the claw.all of the claws.

[wyched]

I have had what looks like stripper lines on copies and I have found when the optics are dirty, object mirror causes some strange lines on the copy I have changed hot roller drum blade etc.....after all that lines still there. I cleaned the optics and no more lines
hope this helps

[The Real JB]

hello there,
Today I facing of problem of mark on paper when I printing the photo image.The mark (line) is comes from the claws touching the paper.
even printing of text file also appear sometime.the hot roller claws and the hot roller already changed.

anybody have an idea please help me.

thank you,

Is this line a physical modification of the toner that was put on the paper, or does it appear as a very faint streak from the leading edge to the trailing edge of the paper? Also, is this customer using genuine or compatible toner?

[E Winter]

I thought he meant no streaks but these kind of run marks

[cobiray]

Have you replaced the pressure roller? Cleaning roller? Thermistors? Are both lamps good? Has the fusing temperature been adjusted?

[petrus]

sory for my english.jan sommer are correct,its actually a run marks.and i know it becouse the tips of the claws (striper) touching the paper.

but why its happened?

Am i using the wrong parts (hot roller stripper)
parts number is...AE044030.

[E Winter]

No - I think this effect may vary with differents sorts of paper. Like I said you can also try to install the modified srippers (with the new springs) for the A2045 series.

[petrus]

thanks jan sommer
Iwill try tomorrow.we will see it

[Moocher]

This does sound very much like non OEM toner to me. Plus if the fuser cleaning roller is toned up then you get no hot roller cleaning and the paper sticks to the roller and scrapes up the stripper fingers smearing the toner on the page, you can also sometimes hear a clicking sound as the stripper fingers leave the surface of the hot roller and then snap back to position. In short, never use non OEM toner.

[freccia]

Is the copy over toned, because sometimes it causes this effect. Also check for damp paper, try replacing it.

[petrus]

today my supplier inform me that the hot roller they supplied is bad .they said many tech facing this problem.this roller is non oem.

[b003ace]

today my supplier inform me that the hot roller they supplied is bad .they said many tech facing this problem.this roller is non oem.

Make sure the pressure roller was/is replaced as well. I have seen this occasionally when the pressure roller is just short of developing flat spots. The nip band gets too wide, causing the paper to stay in contact with the hot roller too long, and also causing extra paper curl.