SC-500 caused by leaky developer seals and failed drive gears

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  • Robinh
    Trusted Tech

    Site Contributor
    100+ Posts
    • Dec 2009
    • 114

    SC-500 caused by leaky developer seals and failed drive gears

    I service a lot of the Ricoh Aficio copiers. Great machines, run forever, but they have a problem with the seals failing, allowing developer material to get into the gears and ruin the developing unit. It will start to make a lot of noise, and eventually throw an SC-500 code when the unit locks up. A new PCU cost $500 wholesale. I've got a machine, it's more than 10 years old, seals are shot, but I'm too cheap to replace the assembly, so I'm going to try and seal the unit using RTV. Here's my photo blog of my attempt. So far it's working great, has anyone else tried something like this?

    Ricoh developing unit | Facebook
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35063

    #2
    Re: SC-500 caused by leaky developer seals and failed drive gears

    You didn't specify model so I will assume that you are referring to 220/270 through MP XX53. Depleted developer will slowly work its way through the bushings at the rear and collect in the cavity around the development unit gears. If you are using Type 1027 PCUs, the only correction is to replace the PCU. With the later models that have rebuildable PCUs, you need to check the cavities at each PM. If there is a buildup of depleted developer, order a new lower development case and gears that go on the developer roller unit. Doing PMs when they are supposed to be done will prevent the developer from starting to deplete and work through the bushings. Once you get an SC 500, motor bind, you may also have to replace the gear box as well. Wear spots will be on the nylon gears that the motor shaft turns against.

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    • Robinh
      Trusted Tech

      Site Contributor
      100+ Posts
      • Dec 2009
      • 114

      #3
      Re: SC-500 caused by leaky developer seals and failed drive gears

      Originally posted by slimslob
      You didn't specify model so I will assume that you are referring to 220/270 through MP XX53. Depleted developer will slowly work its way through the bushings at the rear and collect in the cavity around the development unit gears. If you are using Type 1027 PCUs, the only correction is to replace the PCU. With the later models that have rebuildable PCUs, you need to check the cavities at each PM. If there is a buildup of depleted developer, order a new lower development case and gears that go on the developer roller unit. Doing PMs when they are supposed to be done will prevent the developer from starting to deplete and work through the bushings. Once you get an SC 500, motor bind, you may also have to replace the gear box as well. Wear spots will be on the nylon gears that the motor shaft turns against.
      This particular unit is from an Aficio MP 1600. I'm a small independent and do my best not to have to buy expensive parts. Did you look at the photo album I linked? I'm taking apart the lower development case, replacing the gears and resealing it with RTV....

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      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3947

        #4
        Re: SC-500 caused by leaky developer seals and failed drive gears

        Originally posted by Robinh
        This particular unit is from an Aficio MP 1600. I'm a small independent and do my best not to have to buy expensive parts. Did you look at the photo album I linked? I'm taking apart the lower development case, replacing the gears and resealing it with RTV....
        Are you using Genuine Oem Developer? Most of the issues I've had with leakage have been due to Generic dev, which I've heard may have a smaller particle size, which makes a lot of sense.
        The smaller particles can penetrate through the seals and chew up the gears, so as usual, the initial perceived savings with a generic brand comes back to bite

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        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35063

          #5
          Re: SC-500 caused by leaky developer seals and failed drive gears

          Originally posted by Robinh
          This particular unit is from an Aficio MP 1600. I'm a small independent and do my best not to have to buy expensive parts. Did you look at the photo album I linked? I'm taking apart the lower development case, replacing the gears and resealing it with RTV....
          Same basic thing. You do not need to replace the entire PCU. You only need to replace the lower development case, pn B259 3170, and any gears that are worn.

          Case is available from Precision Roller for $90.95.
          Ricoh B2593170 (B259-3170) Developer Case, Genuine (M1002)

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          • sturmtrooper
            Copier Combobulator

            500+ Posts
            • May 2016
            • 589

            #6
            Re: SC-500 caused by leaky developer seals and failed drive gears

            All those white painted screws you removed are not intended to be removed as there is a seal between the upper and lower parts of the lower dev unit, at least this is what Ricoh claims in the service manuals.

            Also that shaft you greased is going to come back to bite you when toner and developer get in that cavity and bind to it, and believe toner and developer WILL get in there. No matter what you do, it's just a matter of time. Changing everything on time and using Ricoh original developer will just make it take longer.

            You're better off just putting a new lower dev case in when the gears in it start to get eaten up. They're not meant to be a lifetime part and will usually last several years so even at retail markup it's not that expensive.

            Now if you want to tell me it's a crap design I will heartily agree with you, and it's the same crap design that Ricoh used for something like 15 years until they made the 54 and 55 series machines which use a much different and better dev unit.

            But alas we have to deal with the hand we are dealt.

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            • Robinh
              Trusted Tech

              Site Contributor
              100+ Posts
              • Dec 2009
              • 114

              #7
              Re: SC-500 caused by leaky developer seals and failed drive gears

              So, I'm a small independent. 37 years of field experience, in '95 I was local service manager with 12 techs, in 2000 I was Danka Area Manager with 29 techs. Today, it's me, my truck and my garage trying to pay the bills, but at least I get to do it my way. ;-)

              I use OEM developer, but I do use aftermarket toner. The lower dev case, part #B259 3170 is $80 my cost. Back when I was spending the corp's money, that was no big deal. Today, if I come to a customer with a $1000 estimate on their PM, they're likely to go buy a new machine. I also still have a few machines on maintenance agreements. The unit in my photo album has a note on it where I rebuilt it in 2010. :-D


              I've found a source for the gear kits, after market, the full set of gears is just $6. I can pop that unit open and replace those gears in about 15 minutes, and have done it in the customer's office. I know that developer is getting back in, so that's why I thought I'd try the RTV trick. A buddy of mine showed me this in his toner cart remanufacturing business.

              When I was Service Manager at the big dealership (now out of business), I laughed at the small independents. I called them "Jo Jo the Rag man", but that's me today. I appreciate your comments and ideas.

              Robin

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              • Robinh
                Trusted Tech

                Site Contributor
                100+ Posts
                • Dec 2009
                • 114

                #8
                Re: SC-500 caused by leaky developer seals and failed drive gears

                The thing that will eventually force me to buy the lower dev case, is that shaft, eventually it gets worn out. I lubricated it with Alvania grease, a synthetic grease we used on Konica's back in the 80's. The G seals on the Konica developing unit bearings would fail and leak. We'd actually remove the seal, make a new seal out of a weebril pad soaked in Alvania grease. This trick worked better than the crappy OEM dev bearing G seals. :-D

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                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35063

                  #9
                  Re: SC-500 caused by leaky developer seals and failed drive gears

                  Originally posted by Robinh
                  So, I'm a small independent. 37 years of field experience, in '95 I was local service manager with 12 techs, in 2000 I was Danka Area Manager with 29 techs. Today, it's me, my truck and my garage trying to pay the bills, but at least I get to do it my way. ;-)
                  Many years ago yhe company I worked for was a dealer for Royal copiers. Danny Doyle, the Dan in Danka, was the Royal sales rep for our region.

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                  • Robinh
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Dec 2009
                    • 114

                    #10
                    Re: SC-500 caused by leaky developer seals and failed drive gears

                    Originally posted by slimslob
                    Many years ago yhe company I worked for was a dealer for Royal copiers. Danny Doyle, the Dan in Danka, was the Royal sales rep for our region.
                    I never got to meet Dan, but I sat next to the CFO at a dinner one night and he told me a story about him. They were in the World Trade Center when it was bombed, the first time, in the parking garage back in '93. They had to come down the emergency stair well, he said it was so crowded they had to take one step, then wait. Smoke was billowing up the stairwell, and when they finally made it out to the street, the CFO (forgot his name) was thankful to still be alive, looked at Dan, who's face was black with soot. Dan looked at his watch and said 'We can still make our afternoon appointment"... :-D

                    The corporate execs chased him out and they drug that company into the dirt.

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                    • anothertech
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2007
                      • 1714

                      #11
                      Re: SC-500 caused by leaky developer seals and failed drive gears

                      Originally posted by slimslob
                      Many years ago yhe company I worked for was a dealer for Royal copiers. Danny Doyle, the Dan in Danka, was the Royal sales rep for our region.
                      The Royals were good machines, we had a lot of 115 and 122's out, full pm's every 20,000, that was good back in 1984. now it's pm's every 600,000

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                      • Robinh
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Dec 2009
                        • 114

                        #12
                        Re: SC-500 caused by leaky developer seals and failed drive gears

                        Originally posted by anothertech
                        The Royals were good machines, we had a lot of 115 and 122's out, full pm's every 20,000, that was good back in 1984. now it's pm's every 600,000
                        The Konica 1803 was the first Konica Royal I was trained on, but I worked on a lot of the 115's and 122's. Prior to that, I'd been a Minotla/Mita guy....

                        In the late 80's I worked a far flung territory, on the Olympic peninsula in Washington state. Konica was on the State contract, and we had a copier at the Makah tribal center in Neah Bay. That was an all day drive, for one service call, out at the end of the Earth. Sometimes you needed to get creative to avoid a follow up. ;-)

                        Robin

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                        • xcopier
                          Technician
                          • Aug 2015
                          • 36

                          #13
                          Re: SC-500 caused by leaky developer seals and failed drive gears

                          Our machines use the same PCU and I did something like that but instead of using sealant, i used strips from a 3M dish washing foam. Works great. Does not cause bulging as the foam flattens when i screw the cover back.

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                          • Polarbear
                            Service Manager

                            1,000+ Posts
                            • Feb 2012
                            • 1070

                            #14
                            Re: SC-500 caused by leaky developer seals and failed drive gears

                            You can also buy the dev unit bushings (non oem) from sellers. This will add more life to your rebuilds and keep dev out of the gears for a longer period of time.

                            Sent from my SM-G925F using Tapatalk
                            Press the GREEN button!!

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                            • Robinh
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Dec 2009
                              • 114

                              #15
                              Re: SC-500 caused by leaky developer seals and failed drive gears

                              xcopier, I'm looking around from some foam I could use. I just happened to have the RTV, a buddy of mine who used to rebuild toner carts uses this.

                              Polarbear, I'll have to look for those bushings. I agree, new bushings would be very nice....

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