MP C2003 SC240-04 LD Error Magenta

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  • Lagonda
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2008
    • 1649

    #16
    Re: MP C2003 SC240-04 LD Error Magenta

    Originally posted by JDYAL
    Just curious, if you go to the 7xx in service mode I think 7403, is the sc240-004 the only code that is showing recent. I've had a machine throw 2 codes simultaneously and in order to solve the issue had to resolve one sc before the other would clear. Hope that makes sense
    Ah ha! hadn't thought of that one. Should have remembered that trick as I've been caught out by that before, hang on while I check....................10 min later..........nope, only other code is SC650-14 as it can't talk to its RC Gate server cos its here in my workshop. Oh well, back to the drawing board
    At least 50% of IT is a solution looking for a problem.

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    • JDYAL
      Trusted Tech

      Site Contributor
      100+ Posts
      • Sep 2008
      • 187

      #17
      Re: MP C2003 SC240-04 LD Error Magenta

      Originally posted by Lagonda
      Ah ha! hadn't thought of that one. Should have remembered that trick as I've been caught out by that before, hang on while I check....................10 min later..........nope, only other code is SC650-14 as it can't talk to its RC Gate server cos its here in my workshop. Oh well, back to the drawing board
      Well dang! I was hoping it was another code that was holding you up. It's a head scratcher for sure. I'll ask around the shop for other suggestions

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      • BLADE
        former propeller tester

        250+ Posts
        • Dec 2009
        • 478

        #18
        Re: MP C2003 SC240-04 LD Error Magenta

        Originally posted by Lagonda
        ??? turn copier on and it goes straight to SC 240 even with a door open and the laser 5v safety line cut.
        text mode allows save to sd if machine don't print

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        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37490

          #19
          Re: MP C2003 SC240-04 LD Error Magenta

          Originally posted by BLADE
          will the text mode do it?
          By text mode are you referring to SP 5992?

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          • Lagonda
            Service Manager

            Site Contributor
            1,000+ Posts
            • Aug 2008
            • 1649

            #20
            Re: MP C2003 SC240-04 LD Error Magenta

            Originally posted by BLADE
            text mode allows save to sd if machine don't print
            Ahh!! hadn't thought of that, might save my legs and back from standing in front of machine for hours as I work my way thru all the SP settings. Thanks
            At least 50% of IT is a solution looking for a problem.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37490

              #21
              Re: MP C2003 SC240-04 LD Error Magenta

              Originally posted by Lagonda
              Ahh!! hadn't thought of that, might save my legs and back from standing in front of machine for hours as I work my way thru all the SP settings. Thanks
              If you go for All it is stil going to take awhile but you can sit down and wait. You also might want to setup Capturing the debug logs. Right after Address book Upload/Download in the C2003/C2503 service manual, probably the same place in the main CXX03 manual.

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              • Lagonda
                Service Manager

                Site Contributor
                1,000+ Posts
                • Aug 2008
                • 1649

                #22
                Re: MP C2003 SC240-04 LD Error Magenta

                This is getting worse!!
                There is a spare MP C4503 in the workshop used for testing, training and a emergency spares source. Someone has had the laser unit out and now it's showing SC240-04 as well.
                At least 50% of IT is a solution looking for a problem.

                Comment

                • BLADE
                  former propeller tester

                  250+ Posts
                  • Dec 2009
                  • 478

                  #23
                  Re: MP C2003 SC240-04 LD Error Magenta

                  Originally posted by Lagonda
                  This is getting worse!!
                  There is a spare MP C4503 in the workshop used for testing, training and a emergency spares source. Someone has had the laser unit out and now it's showing SC240-04 as well.
                  merry xmas to Karate Tech, Resentful Tech and yourself from everyone at CTN

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                  • Lagonda
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Aug 2008
                    • 1649

                    #24
                    Re: MP C2003 SC240-04 LD Error Magenta

                    Think I might have found the some of the problem.......


                    20181221_140401.jpg
                    At least 50% of IT is a solution looking for a problem.

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37490

                      #25
                      Re: MP C2003 SC240-04 LD Error Magenta

                      Originally posted by Lagonda
                      Think I might have found the some of the problem.......


                      [ATTACH=CONFIG]41329[/ATTACH]
                      I do believe that would definitely cause some type of problem.

                      Comment

                      • Oze
                        Ricoh Fanboy

                        1,000+ Posts
                        • Jul 2008
                        • 1663

                        #26
                        Re: MP C2003 SC240-04 LD Error Magenta

                        Originally posted by Lagonda
                        Think I might have found the some of the problem.......


                        [ATTACH=CONFIG]41329[/ATTACH]
                        So who had the eproms out in the first place?

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                        • Lagonda
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Aug 2008
                          • 1649

                          #27
                          Re: MP C2003 SC240-04 LD Error Magenta

                          Originally posted by Oze
                          So who had the eproms out in the first place?
                          Since it is Christmas and the season of good will to all men I shall diplomatically not name names. (but it wasn't me)
                          At least 50% of IT is a solution looking for a problem.

                          Comment

                          • Zaxxon
                            Senior Tech

                            500+ Posts
                            • Jan 2014
                            • 608

                            #28
                            Re: MP C2003 SC240-04 LD Error Magenta

                            Originally posted by Lagonda
                            Since it is Christmas and the season of good will to all men I shall diplomatically not name names. (but it wasn't me)
                            The Elf of course
                            Please start you post with brand, model, problem.

                            Comment

                            • Lagonda
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Aug 2008
                              • 1649

                              #29
                              Re: MP C2003 SC240-04 LD Error Magenta

                              Found it!!!
                              After a lot of sweat, sleepless nights and high blood pressure we managed to get this box to suddenly remember it's supposed to be a photocopier.
                              First another set of NVRAM chips were fitted to replace the ones that had been fitted incorrectly but still got a SC240-04 code. Boss came up with the bright idea to zero the skew mirrors with SP 2118 then it would let you run SP 2110-5 to re-upload the setting info from the chip in the laser unit and bingo! away it went.

                              Couldn't find any reference to that in the manual and even NTS didn't know that trick.
                              At least 50% of IT is a solution looking for a problem.

                              Comment

                              • copier tech
                                Field Supervisor

                                5,000+ Posts
                                • Jan 2014
                                • 8144

                                #30
                                Re: MP C2003 SC240-04 LD Error Magenta

                                Originally posted by Lagonda
                                Found it!!!
                                After a lot of sweat, sleepless nights and high blood pressure we managed to get this box to suddenly remember it's supposed to be a photocopier.
                                First another set of NVRAM chips were fitted to replace the ones that had been fitted incorrectly but still got a SC240-04 code. Boss came up with the bright idea to zero the skew mirrors with SP 2118 then it would let you run SP 2110-5 to re-upload the setting info from the chip in the laser unit and bingo! away it went.

                                Couldn't find any reference to that in the manual and even NTS didn't know that trick.
                                Thanks for the update, maybe SP2118 was the answer all along!
                                Let us eat, drink, and be merry, because tomorrow we may die!

                                For all your firmware & service manual needs please visit us at:

                                www.copierfirmware.co.uk - www.printerfirmware.co.uk

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