ProC 5100S code

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  • Fred Arnold
    Junior Member
    • Feb 2019
    • 5

    [Error Code] ProC 5100S code

    I am getting an error code on my Ricoh ProC 5100S machine that reads: replace cleaning unit for photoconductor (yellow) unit. I am told there is a way to get in and override this code so I can get a bit more life out of the drums. Can someone share that process with me?
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931

    #2
    Re: ProC 5100S code

    Originally posted by Fred Arnold
    I am getting an error code on my Ricoh ProC 5100S machine that reads: replace cleaning unit for photoconductor (yellow) unit. I am told there is a way to get in and override this code so I can get a bit more life out of the drums. Can someone share that process with me?
    You can clear the PM counter however I would not recommended it, you will have issues further down the line.

    The secret to reliability on this pro series machine is replace parts when they hit PM life trying to cut corners/save money not a good idea.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • anothertech
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2007
      • 1714

      #3
      Re: ProC 5100S code

      No need to replace the drums. When you have the message, "replace cleaning unit for photoconductor " you just need to rebuild the drum cleaning units. It probably needs all four units done. It's easy to do and not very costly.

      Comment

      • Fred Arnold
        Junior Member
        • Feb 2019
        • 5

        #4
        Re: ProC 5100S code

        Are there any instructions available to show me how to re-build the cleaning units?

        Comment

        • anothertech
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2007
          • 1714

          #5
          Re: ProC 5100S code

          Do you have the TCRU kits? The TCRU units can be relaced by a trained customer, but the units can not be rebuilt by a customer.

          Comment

          • davel
            Technician

            1,000+ Posts
            • Oct 2011
            • 1045

            #6
            Re: ProC 5100S code

            Part replacement instructions are in the service manual, if you are not a tech get one.

            Comment

            • apump
              Trusted Tech

              100+ Posts
              • Mar 2009
              • 160

              #7
              Re: ProC 5100S code

              you can replace just the lube bar. but the next time it comes up you will need to rebuild the cleaning unit. not hard just a little time consuming. if its one of the colors with message you need to do them all. otherwise you will be back shortly...

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 35059

                #8
                Re: ProC 5100S code

                If it is the lube bar warn to where the end/near end sensor(s) have tripped, you can reset all you wany but it will not remain cleared more than about 100 prints.

                Comment

                • fshead
                  Service Manager

                  1,000+ Posts
                  • Jan 2009
                  • 2356

                  #9
                  Re: ProC 5100S code

                  i dont know but you can afford a listed price 55,000 color machine but not want to pay a tech or change parts????

                  Comment

                  • imaginemoko
                    unTrusted Tech

                    250+ Posts
                    • Jan 2008
                    • 289

                    #10
                    Re: ProC 5100S code

                    it would be safe to call a trained Ricoh Service Man, to look and replace it for you than do it your self.
                    fix the customer first then fix the machine... its simple and makes life more easy.

                    Comment

                    • Fred Arnold
                      Junior Member
                      • Feb 2019
                      • 5

                      #11
                      Re: ProC 5100S code

                      Originally posted by apump
                      you can replace just the lube bar. but the next time it comes up you will need to rebuild the cleaning unit. not hard just a little time consuming. if its one of the colors with message you need to do them all. otherwise you will be back shortly...
                      We got the system re-set (thanks to those who helped) but now we get a replace lube bar message? Is there another re-set for thos?

                      Comment

                      • anothertech
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Nov 2007
                        • 1714

                        #12
                        Re: ProC 5100S code

                        Originally posted by Fred Arnold
                        We got the system re-set (thanks to those who helped) but now we get a replace lube bar message? Is there another re-set for thos?
                        Did you replace the lube bar?

                        Comment

                        • fshead
                          Service Manager

                          1,000+ Posts
                          • Jan 2009
                          • 2356

                          #13
                          Re: ProC 5100S code

                          you are mistaken him for a real tech...
                          he is still just looking for the "magic switch" to make the message go away..
                          it s like going to mechanic and showing him my engine is making a horrible noise
                          and he fixes it by blasting my radio louder..
                          i guess i am not >>>
                          (thanks to those who helped)

                          Comment

                          • dalewb74
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Feb 2018
                            • 1064

                            #14
                            Re: ProC 5100S code

                            my understanding is that this model is very similar to the newer pro c5200 models. i have tried to cheat and reset the message for the cleaning unit with no luck. if you have the service manual isn't not a very difficult task to replace the drum cleaning unit. just be sure you are doing the correct color that it says to replace on the screen. word of advice though, when you replace the that metal faceplate that you removed to get to the drum. be sure to lube each of those where the rod sticks through the plate. because if it gets stuck it is a Major pain in the tail to pry that puppy loose. actually had 5 of us techs around a machine helping me when this occurred. but a very large flathead screwdriver resolved said issue. that was the first time doing it. anytime afterwards i add a little bit of lube and have no longer had that problem. as someone mentioned for the price of this machine it's best to replace the maintenance parts when it says it is time to do so.

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