MP C305 Toner not set correctly?

[digicor]

Re: MP C305 Toner not set correctly?

OKay heres what it was, thanks to a post about the bottle not going in all the way... It was sounding like it was seating but it wasnt, it was sticking out just a touch, the little white grabber teeth are suppose to spring into towards the hopper as the bottle goes in, the little white tooth on the left side was somehow stuck behind the little stopper post, and was not moving forward with the bottle causing the bottle not to seat all the way causing the machine to not see the bottle!
one screw, one cover, move the laser out of the way gently, and shine a torch,, lol flashlight into the hopper and you will see the little white tooth like thing.
after talking with the customer, he apparently stuck an ARROW with a cleaning cloth down into the hopper,??? go figure, it must have moved the tooth out of position,....
Prblem solved

[Polarbear]

Re: MP C305 Toner not set correctly?

OKay heres what it was, thanks to a post about the bottle not going in all the way... It was sounding like it was seating but it wasnt, it was sticking out just a touch, the little white grabber teeth are suppose to spring into towards the hopper as the bottle goes in, the little white tooth on the left side was somehow stuck behind the little stopper post, and was not moving forward with the bottle causing the bottle not to seat all the way causing the machine to not see the bottle!
one screw, one cover, move the laser out of the way gently, and shine a torch,, lol flashlight into the hopper and you will see the little white tooth like thing.
after talking with the customer, he apparently stuck an ARROW with a cleaning cloth down into the hopper,??? go figure, it must have moved the tooth out of position,....
Prblem solved

Glad you got if fixed fairly easily.

Other POS part in that model is the BRB board, that detects the toner bottles. The contacts on these bend and then you get the same symptoms as you described. Getting the BRB board out of the machine is a job and a half as it is behind the HVPSU which is behind the controller cage.....

[salems]

Re: MP C305 Toner not set correctly?

In my case it was the contact were bent for the cyan toner and had to replace the PCB BRD in the back of the toner bottles. Good luck it's quite a job.

242D1175162

PCB:BRB

[Tuga]

Re: MP C305 Toner not set correctly?

I had the same problem, the waste bottle was full at the same time with the toner request, and the machine gave the toner error
Toner not set correctly.
I hope it helped
.

[dalewb74]

Re: MP C305 Toner not set correctly?

ran into one the other day. the box said it was for that model machine. but the six digit part number on the box didn't match the sticker on the inside of the machine which stated the correct part number. something simple you might look at. weird part is the part # for all 4 color toners. the yellow, magenta, and cyan were in sequence. the black, which was the issue, had a totally different number. good luck.

[digicor]

Re: MP C305 Toner not set correctly?

ill check that right away... thats unbelievable but believable..... lol

[Chalk]

Re: MP C305 Toner not set correctly?

Hate these machines. Have replaced many of the toner hoppers (too many) and now I could almost do it in my sleep. We started telling our sales people a few years ago to STOP selling them and pull the one's that were out and replace with different models. Horrible machines.

When you remove the affected toner from the machine, is the chute on the bottle open? If so, it could be one of the white "hooks" that engage that chute has a broken spring (shine light into toner cavity, and they're almost all the way to the rear).
We have had many bad chips on these bottles (and the newer 306/307 toners too).
Most commonly is the toner hopper auger getting mangled.
Have also had luck vacuuming out the cavity (really well) and cleaning the post that goes into toner bottle chip.
Not a bad idea to update f/w.

Thanks for this advise about the 'white clips' at the back of the hopper. I have zero experience on this manufacture & helped a mate (307 model) out with this exact fault (no yellow toner). Turned out as advised by someone else that the cartridge was indeed about 2/3 mm further out then all the other cartridges but yet the machine front cover would close (so you miss it). The white clips were rotated too far, unlike the other three. Taped a spring hoot to my long phillips blade and latched it, flicked it back and hey presto! It's worked and although the engine on the machine took an age to cycle through (to free the fault on the operation panel) we are up and running.

Thanks for the advise, 100% fix.