ricoh customer engineer tool

[Codex]

Re: ricoh customer engineer tool

The machine is set to italian.... You mean i have to switch it to english?

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[Zeldaman]

[Codex]

Re: ricoh customer engineer tool

Ok thank you!

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[dalewb74]

Re: ricoh customer engineer tool

there is no need to private message me asking for me to send you this tool. if you are an authorized ricoh tech. then you can go onto the website and download it.... if you are not an authorized tech. then guess what.....

[Codex]

Re: ricoh customer engineer tool

there is no need to private message me asking for me to send you this tool. if you are an authorized ricoh tech. then you can go onto the website and download it.... if you are not an authorized tech. then guess what.....

Yes i'm an authorized ricoh tech... But i've never heard about it here. I learned it's in the firmware download site... I tried it last week. Sorry for the pm.... But i thought it was a kind of "experimental prototype only avaiable in the US"

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[Codex]

Re: ricoh customer engineer tool

there is no need to private message me asking for me to send you this tool. if you are an authorized ricoh tech. then you can go onto the website and download it.... if you are not an authorized tech. then guess what.....

Sorry.... But i checked my outbox.... There is no pm there.......

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[slimslob]

Re: ricoh customer engineer tool

Yes i'm an authorized ricoh tech... But i've never heard about it here. I learned it's in the firmware download site... I tried it last week. Sorry for the pm.... But i thought it was a kind of "experimental prototype only avaiable in the US"

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Sorry.... But i checked my outbox.... There is no pm there.......

Inviato dal mio SM-G935F utilizzando Tapatalk

Mighty presumptive of you to assume that dalewb74 was referring to you in his reply to this thread. If someone had sent a PM to me, I would have replied to the PM and told said person to talk to my credit manager. Her name is Helen Waite.

[Coptech]

Re: ricoh customer engineer tool

Mighty presumptive of you to assume that dalewb74 was referring to you in his reply to this thread. If someone had sent a PM to me, I would have replied to the PM and told said person to talk to my credit manager. Her name is Helen Waite.

Ours is Haywood Jablomey

[dalewb74]

Re: ricoh customer engineer tool

my bad. just so many people trying to get stuff for free and not even an authorized tech.. i actually found it one day while looking at the main page on a specific model. and just clicked it because it got my attention. good luck. i hope it works well for you. so far seems very handy to me. though i think it should be called tech and not customer. as the customer has no business messing with what this does.

[senakainoki]

Re: ricoh customer engineer tool

I just want update the latest firmware with mpc2004ex. any body updated for threes machine. different with mpc2503 series


Thanks
senaka

[davel]

Re: ricoh customer engineer tool

Call your local authorised Ricoh tech.

[anothertech]

Re: ricoh customer engineer tool

I just want update the latest firmware with mpc2004ex. any body updated for threes machine. different with mpc2503 series


Thanks
senaka

Oh-boy, here we go!

[aviso66]

Re: ricoh customer engineer tool

rfg08059 is a bulletin is announcing the release of the Customer Engineer Tool. It includes a table of the following supported models

MP C2004/C2504/C3004/C3504/C4504/C5504/C6004
MP C2004ex/C2504ex/C3004ex/C3504ex/C4504ex/C5504ex/C6004ex
IM C2000/C2500/C3000/C3500/C4500/C5500/C6000

and the required firmware for each model.

are these the only supported model for the diagnostic tool?

[davel]

Re: ricoh customer engineer tool

Yes

[KenB]