MPC305 printing problems

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  • Debs1964
    Service Manager

    1,000+ Posts
    • Oct 2010
    • 1687
    #16
    Re: MPC305 printing problems

    Originally posted by TonerMunkeh
    Has the port changed to WSD?
    No, and I tried downloading the driver again and re-installing it. I will call them later and ask them to try a different port on the router
    There are 10 types of people in this world, those who understand binary maths and those who don't

      Comment

      • dalewb74
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2018
        • 1125
        #17
        Re: MPC305 printing problems

        how recently did you update the firmware? and did you use the ALL package? ricoh is currently having firmware issues and recommends not using the ALL package for firmware updates. just thought i would add that in.

          Comment

          • FrohnB
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2017
            • 1919
            #18
            Re: MPC305 printing problems

            Originally posted by dalewb74
            how recently did you update the firmware? and did you use the ALL package? ricoh is currently having firmware issues and recommends not using the ALL package for firmware updates. just thought i would add that in.
            They don't offer a Package f/w for this model.
            Omertà

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              • Debs1964
                Service Manager

                1,000+ Posts
                • Oct 2010
                • 1687
                #19
                Re: MPC305 printing problems

                I called this customer while I was on my lunch break on my course, the customer texted me about 15 minutes later, it was a faulty port on the router, thank you so much for your assistance
                There are 10 types of people in this world, those who understand binary maths and those who don't

                  Comment

                  • FrohnB
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jul 2017
                    • 1919
                    #20
                    Re: MPC305 printing problems

                    Originally posted by Debs1964
                    I called this customer while I was on my lunch break on my course, the customer texted me about 15 minutes later, it was a faulty port on the router, thank you so much for your assistance
                    \m/(>.<)\m/

                    Hell yeah! Glad you got it figured out!
                    Omertà

                      Comment

                      • KenB
                        Geek Extraordinaire

                        2,500+ Posts
                        • Dec 2007
                        • 3945
                        #21
                        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 8119
                            #22
                            Re: MPC305 printing problems

                            Originally posted by Debs1964
                            I called this customer while I was on my lunch break on my course, the customer texted me about 15 minutes later, it was a faulty port on the router, thank you so much for your assistance
                            Great thanks one to remember!
                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk
                            ​

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