code mp 6001 sc878

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  • fidyas
    Junior Member
    • Dec 2019
    • 6

    code mp 6001 sc878

    please help me : how soft were this model mp 6001 and flash file
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1331

    #2
    Re: code mp 6001 sc878

    try to Initialize the address book data in SP5-846-050 and the user SP5-832-006. If you can also check or format the hard disk, update the firmware (if you are a technician), last resort replace the controller.

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    • fidyas
      Junior Member
      • Dec 2019
      • 6

      #3
      Re: code mp 6001 sc878

      The machine was working but you gave me a message after the reboot I restarted and before it finished I got it started

      Comment

      • Brianneoe
        Trusted Tech

        250+ Posts
        • May 2015
        • 317

        #4
        Re: code mp 6001 sc878

        That code is listed as a "TPM electronic authentication error". Two fixes listed in the Goose's Guide.

        1-reload firmware
        2- replace controler

        Good luck

        Comment

        • fidyas
          Junior Member
          • Dec 2019
          • 6

          #5
          Re: code mp 6001 sc878

          Originally posted by Brianneoe
          That code is listed as a "TPM electronic authentication error". Two fixes listed in the Goose's Guide.

          1-reload firmware
          2- replace controler

          Good luck
          need firmware file

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35067

            #6
            Re: code mp 6001 sc878

            Originally posted by fidyas
            need firmware file
            Forum General Rule 5. Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.

            Ricoh firmware is considered intellectual property.

            Comment

            • fidyas
              Junior Member
              • Dec 2019
              • 6

              #7
              Re: code mp 6001 sc878

              Originally posted by slimslob
              Forum General Rule 5. Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.

              Ricoh firmware is considered intellectual property.
              I know that but there is no agent for Ricoh Company in Sudan. I found the software files but they are password protected

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 35067

                #8
                Re: code mp 6001 sc878

                You might try Ricoh Middle East | Ricoh Middle East or Ricoh South Africa Office solutions - Audiovisual Equipment - Production Printing - Managed Document Services - IT Services | Ricoh South Africa | | Ricoh South Africa.

                Comment

                • anothertech
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2007
                  • 1715

                  #9
                  Re: code mp 6001 sc878

                  Order a Controller PCB

                  Comment

                  • GIUBOSS
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jul 2013
                    • 1331

                    #10
                    Re: code mp 6001 sc878

                    When the machine is ready after boot if the operator turns it off from the main switch
                    without pressing the auto-off button on the keyboard (right side) the NAND flash
                    memory on the controller could be damaged and originate the code SC878.

                    Comment

                    • GIUBOSS
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jul 2013
                      • 1331

                      #11
                      Re: code mp 6001 sc878

                      Before turning off the machine from the main switch, make sure that the
                      operating button is not lit or flashing. If the machine is turned off
                      from the main switch while the LED is on or flashing it could
                      damage the hard disk or flash memory.

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 35067

                        #12
                        Re: code mp 6001 sc878

                        Originally posted by GIUBOSS
                        When the machine is ready after boot if the operator turns it off from the main switch
                        without pressing the auto-off button on the keyboard (right side) the NAND flash
                        memory on the controller could be damaged and originate the code SC878.
                        Originally posted by GIUBOSS
                        Before turning off the machine from the main switch, make sure that the
                        operating button is not lit or flashing. If the machine is turned off
                        from the main switch while the LED is on or flashing it could
                        damage the hard disk or flash memory.
                        Then the question becomes what happens if there is a sudden power outage?

                        Comment

                        • fidyas
                          Junior Member
                          • Dec 2019
                          • 6

                          #13
                          Re: code mp 6001 sc878

                          Control is very expensive in my country. If you want to help me, give me the software file, this is what I need

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