MP C5502 Smurge copy

[Manikandan T]

hello i had smurge copy issue in customer place i change fuser unit recently form 4502 in used machine but i have same issue but i checked the fuser with another 4502 machine its working good any suggestions???? is there any setting in service mode

[8T2]

Re: MP C5502 Smurge copy

Looks like the black drum but the supplied photo not very clear on my side

Sent from my WAS-LX1 using Tapatalk

[Manikandan T]

Re: MP C5502 Smurge copy

Looks like the black drum but the supplied photo not very clear on my side

Sent from my WAS-LX1 using Tapatalk

i checked black drum unit on c4502 its good

[davel]

Re: MP C5502 Smurge copy

How do test prints look, is it only on black, how is colour print, what are the PM counts.

[Manikandan T]

How do test prints look, is it only on black, how is colour print, what are the PM counts.

Test print is ok
If I make single single copy is good if I make continue copy the problem will come

[Phil B.]

Re: MP C5502 Smurge copy

i would like to ask.. if I don't tell users to PM... then please don't take it upon yourself to PM me ... esp IF I don't comment on your problem.

[slimslob]

Re: MP C5502 Smurge copy

i checked black drum unit on c4502 its good

Exactly how did you check the drum unit? From the image you attached it looks to me like the charge roller is dirty.

[copier tech]

Re: MP C5502 Smurge copy

hello i had smurge copy issue in customer place i change fuser unit recently form 4502 in used machine but i have same issue but i checked the fuser with another 4502 machine its working good any suggestions???? is there any setting in service mode

Fitting used parts you'll be going round in circles.

Fit a new fuser sleeve & pressure roller.

[Manikandan T]

i checked black drum unit on c4502 its good

Exactly how did you check the drum unit? From the image you attached it looks to me like the charge roller is dirty.

I place drum unit in 4502 the copy quality is good

[anothertech]

Re: MP C5502 Smurge copy

You might want to check the ITB cleaning unit.

[Oze]

Re: MP C5502 Smurge copy

Also check the DeSmurge unit is operating correctly..!!!

[Manikandan T]

Also check the DeSmurge unit is operating correctly..!!!

What is DeSmurge unit?
Where I find in machine?

[ABS tect]

Re: MP C5502 Smurge copy

Your photo is a little hard to see but it looks to me like either you are printing on thick paper without the correct settings so after 1 copy you are getting a ghost image on the next page because of the fuser. If you're using thick paper i like to set it to Thick 2 and print from the bypass.

If your paper settings are fine and its just regular 20lb plain paper, and your fuser and drum are fine, then you most likely have a bad DV unit and your toner is not adhering properly and is going to the next page.

[mikadonovan]

Re: MP C5502 Smurge copy

What is DeSmurge unit?
Where I find in machine?

It's a joke, Dude. You misspelled "smudge" in the title of the thread.

[FrohnB]

Re: MP C5502 Smurge copy

What is DeSmurge unit?
Where I find in machine?