MP C3502 SC554 problem

[slimslob]

Re: MP C3502 SC554 problem

Hi Mr. Slim i tried what you said but when i do sp5810-01 is complete but the sp5810-02 is failed
So now how to solve

Then either the fuse was already blown or was not mounted properly.

[Phil B.]

Re: MP C3502 SC554 problem

Then either the fuse was already blown or was not mounted properly.

Bet he used one if the good USED fusers again! [emoji29]

Sent from my SM-G960U using Tapatalk

[JayPaul]

Re: MP C3502 SC554 problem

I think the slight language barrier may be making this difficult but slimslob pretty much nailed it. However reading it all back, why did you change the fuser sleeve in the first place, was it damaged?
if it worked fine but was bad quality, you changed the fuser sleeve and suddenly got the sc544 then maybe you put it back together wrong. So even IF you put a NEW fuse onto a working fuser, follow the above instructions to finally clear the sc544 there could still be an underlying problem. Which may potentially give you an SC code again.

[Klydon]

Re: MP C3502 SC554 problem

I think Slim has it mostly correct, but at some point, you could no longer have doors open when doing a 5-810-002. Doing so will return a failed result.

I believe on the 2 series, you need to be in service mode, have a new fuse in the unit, put unit back in machine, close up all the covers, do the 5-810-002 (you should get a success message), then reboot the machine.

[anothertech]

Re: MP C3502 SC554 problem

I would bet he has not used a fuse, it's not too hard to do, I have had to use one many times and have never had a problem. I'd send him some if he was in the US, I wonder what the shipping would be for five fuses sent to the other side of the world.

[GIUBOSS]

Re: MP C3502 SC554 problem

replace the nvram by first saving the data on an sd card. The error reset is reset with the new nvram.

[mga]

Re: MP C3502 SC554 problem

Callout a ricoh Service engineer he will have this done in know time

[Polarbear]

Re: MP C3502 SC554 problem

replace the nvram by first saving the data on an sd card. The error reset is reset with the new nvram.

Replace the NVRAM? Why?

If there is an issue with the rebuilt fusing unit, it will simply trigger the same SC which will bring you straight back to square 1!

[Phil B.]

Re: MP C3502 SC554 problem

replace the nvram by first saving the data on an sd card. The error reset is reset with the new nvram.

Whiskey Tango Foxtrot ?

[Polarbear]

Re: MP C3502 SC554 problem

Whiskey Tango Foxtrot ?

[slimslob]

Re: MP C3502 SC554 problem

replace the nvram by first saving the data on an sd card. The error reset is reset with the new nvram.

Replace the NVRAM? Why?

If there is an issue with the rebuilt fusing unit, it will simply trigger the same SC which will bring you straight back to square 1!

Whiskey Tango Foxtrot ?

The error is stored in the NVRam. Downloading the NVRam to a SD Card will save all stored data except error codes and total counters which be restored to the new NVRam. The NVRam may be expensive but when you don't want to pay to have a knowledgeable tech fix the machine

[Polarbear]

Re: MP C3502 SC554 problem

The error is stored in the NVRam. Downloading the NVRam to a SD Card will save all stored data except error codes and total counters which be restored to the new NVRam. The NVRam may be expensive but when you don't want to pay to have a knowledgeable tech fix the machine

Slim, that makes sense, but like I said, if the fuser was not assembled correctly (which seems caused the code to start with), the code will re-appear...

That is why I'm with MGA's post: Call a tech!

[kanagavel]

Re: MP C3502 SC554 problem

the error code is still stored in memory in the copier.

you can try ALL the fusers you want and IF you don't reset the SC code before powering down and THEN replacing fuser you will continue to have issues.

Hi sir, then how to solve

[slimslob]

Re: MP C3502 SC554 problem

Hi sir, then how to solve

There have been numerous replies telling you how to clear the error. Since you are unable to properly follow those instructions, your best bet is what MGA suggested. Hire someone who knows what they are doing.

[kanagavel]

Re: MP C3502 SC554 problem

Thank you for all of your replies. Ok now i going to buy new fuse then i try one more time if it's not settled i will come again here... Thanks to everybody