IM C300

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  • Roger67
    Technician

    50+ Posts
    • Nov 2013
    • 84

    IM C300

    Hi Folks,

    i have a brand new IM C300 which comes with the following prints:

    300.jpg

    Color Registration Adj. is not possible also the music - adj in the Tech Mode.

    Anybody has ever seen something ?

    Cheers
    Roger
  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1097

    #2
    Re: IM C300

    Somewhere in SP mode you should be able to find "Force Line Adjust". I can't remember off the top of my head where it is, or if it's in regular or special SP mode. If you can't find it, you can always pull out the "Birth Certificate" and manually key in those settings.

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35063

      #3
      Re: IM C300

      That void in the magenta might be your problem. It appears to be roughly where one of the ID sensor assembly elements is. Things to check are laser shield glass, dirty magenta doctor blade or laser shutter. As long as that void is there, process cannot see the magenta patches used for color registration. Once that void is corrected and power is cycled, the color alignment might self correct.

      Comment

      • General Copiers
        Technician
        • Feb 2020
        • 24

        #4

        Comment

        • JayPaul
          Trusted Tech

          250+ Posts
          • Oct 2012
          • 305

          #5
          Re: IM C300

          Yeh I second that, you have to clear the magenta void first before doing anything. Very annoying to have to mess around with stuff on a machine fresh out the box, if there is a problem with dev, either sort it out or warranty it depending on your available time (or curiosity on a new machine). Could be some on laser glass etc so worth cleaning. Then after sorting out colour move onto colour registration, upon failuer try forced line adjust SP 2-111-XXX. I think you are meant to do in reverse order D, C, B, A but I would definitely check on that first because I hear different variations from different people.
          Also worth noting on these machines is that the fuser fan is very loud naturally and runs constantly while machine is not in sleep mode. In a quiet office I would suggest putting on maybe 5 minute sleep timer or something.
          My only IMC 300 had a call out because they said it was running so loud, when I got there they said it randomly just didn't go to sleep for hours despite nobody using it and no slow print spools. It has a new package firmware out last week, which you should put on. It didn't have anything in there relating to power saving system but maybe it fixes that annoying little glitch.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35063

            #6
            Re: IM C300

            Will fail every time until the magenta void is corrected.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931

              #7
              Re: IM C300

              Originally posted by Roger67
              Hi Folks,

              i have a brand new IM C300 which comes with the following prints:

              [ATTACH=CONFIG]44953[/ATTACH]

              Color Registration Adj. is not possible also the music - adj in the Tech Mode.

              Anybody has ever seen something ?

              Cheers
              Roger
              From your sample looks like you have an issue with the magenta PCDU.

              I would take out all the PCDU & transfer units check they all turn freely my guess is one is seized/jumping when driven.

              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • mga
                Copier Technician

                Site Contributor
                1,000+ Posts
                • Dec 2010
                • 1393

                #8
                Re: IM C300

                Never seen brand new machine do this if this new out of a box doa it. get a replacement. Or has someone done foll nvram clear?
                Regards Mark

                FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                https://copierservices.simdif.com

                Comment

                • Roger67
                  Technician

                  50+ Posts
                  • Nov 2013
                  • 84

                  #9
                  Re: IM C300

                  Hi Folks,

                  i have THE aswer for this Problem.

                  Take a look at the picture you can clearly seen a Finger Print on the Glas of the Magenta - Laser !

                  This FingerPrint was the reasen of the problem.

                  Now,i need to checkout,from which friendly Workers of Ricoh this Print comes from !

                  LoL.

                  20200218_102353.2.jpg

                  Cheers

                  Roger

                  Comment

                  • davel
                    Technician

                    1,000+ Posts
                    • Oct 2011
                    • 1045

                    #10
                    Re: IM C300

                    Good find.

                    Comment

                    • luca72
                      Field Supervisor

                      1,000+ Posts
                      • Oct 2017
                      • 1555

                      #11
                      Re: IM C300

                      Originally posted by Roger67
                      Hi Folks,

                      i have THE aswer for this Problem.

                      Take a look at the picture you can clearly seen a Finger Print on the Glas of the Magenta - Laser !

                      This FingerPrint was the reasen of the problem.

                      Now,i need to checkout,from which friendly Workers of Ricoh this Print comes from !

                      LoL.

                      [ATTACH=CONFIG]44966[/ATTACH]

                      Cheers

                      Roger



                      so you solved by cleaning that footprint?I had a similar problem on another model that went out of color registration and was a hard pcdu to turn.now you can make mac tylor of c.s.i ny, and make him lay off the worker ricoh
                      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                      Comment

                      • tjvincent
                        Trusted Tech

                        250+ Posts
                        • Apr 2008
                        • 280

                        #12
                        Re: IM C300

                        That void is supposed to be there on the ACC pattern, has anyone not worked on the IM C4500 series ?

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 7931

                          #13
                          Re: IM C300

                          Originally posted by Roger67
                          Hi Folks,

                          i have THE aswer for this Problem.

                          Take a look at the picture you can clearly seen a Finger Print on the Glas of the Magenta - Laser !

                          This FingerPrint was the reasen of the problem.

                          Now,i need to checkout,from which friendly Workers of Ricoh this Print comes from !

                          LoL.

                          [ATTACH=CONFIG]44966[/ATTACH]

                          Cheers

                          Roger
                          Thanks for the info.

                          I have a new instal that is very faint on all colours.

                          Did you remove the laser to clean, is this engine like the 305/306/307 range?
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • mga
                            Copier Technician

                            Site Contributor
                            1,000+ Posts
                            • Dec 2010
                            • 1393

                            #14
                            Re: IM C300

                            Originally posted by Roger67
                            Hi Folks,

                            i have THE aswer for this Problem.

                            Take a look at the picture you can clearly seen a Finger Print on the Glas of the Magenta - Laser !

                            This FingerPrint was the reasen of the problem.

                            Now,i need to checkout,from which friendly Workers of Ricoh this Print comes from !

                            LoL.

                            [ATTACH=CONFIG]44966[/ATTACH]

                            Cheers

                            Roger
                            Great find well done
                            Regards Mark

                            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                            https://copierservices.simdif.com

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 7931

                              #15
                              Re: IM C300

                              Originally posted by tjvincent
                              That void is supposed to be there on the ACC pattern, has anyone not worked on the IM C4500 series ?

                              The void across magenta only slim was referring too.

                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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