Ricoh mp c5503

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  • heath03
    Technician

    50+ Posts
    • Jul 2018
    • 80

    Ricoh mp c5503

    using the document feeder the top copies are coming out lighter than the second side when printed. is there something that would be causing this. maybe need to clean the doc feeder.

    ty you in advance

    Heath
  • fshead
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2356

    #2
    Re: Ricoh mp c5503

    Originally posted by heath03
    using the document feeder the top copies are coming out lighter than the second side when printed. is there something that would be causing this. maybe need to clean the doc feeder.

    ty you in advance

    Heath

    MOIST PAPER..if 1st side is lite and duplex side is darker

    open a new ream

    Comment

    • heath03
      Technician

      50+ Posts
      • Jul 2018
      • 80

      #3
      Re: Ricoh mp c5503

      i did that, the job started out good. a little lite on front side, but backs are good. just installed a new ricoh developer today
      see pictures
      Attached Files

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35067

        #4
        Re: Ricoh mp c5503

        Originally posted by heath03
        i did that, the job started out good. a little lite on front side, but backs are good. just installed a new ricoh developer today
        see pictures
        New developer or new development unit? To my knowledge Ricoh does not sell just developer. Your samples look like either a dirty laser shield glass or dirty doctor blade.

        Comment

        • davel
          Technician

          1,000+ Posts
          • Oct 2011
          • 1045

          #5
          Re: Ricoh mp c5503

          Have you cleaned optics? If not should be first step for copying issues.

          Comment

          • heath03
            Technician

            50+ Posts
            • Jul 2018
            • 80

            #6
            Re: Ricoh mp c5503

            its a ricoh new unit. i have cleaned laser shield. maybe dr blade could be it

            ty for tips

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7934

              #7
              Re: Ricoh mp c5503

              Originally posted by heath03
              its a ricoh new unit. i have cleaned laser shield. maybe dr blade could be it

              ty for tips
              What is a "new unit?"

              Does this machine have a single pass DF?

              Does the issue only happen when using the DF?

              What do the internal test prints look like on all colours?

              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • heath03
                Technician

                50+ Posts
                • Jul 2018
                • 80

                #8
                Re: Ricoh mp c5503

                it only happens doc feeder, must be optics cleaning needed. prints perfect from thumb drive and from computer

                ty for the help

                Comment

                • davel
                  Technician

                  1,000+ Posts
                  • Oct 2011
                  • 1045

                  #9
                  Re: Ricoh mp c5503

                  Originally posted by heath03
                  its a ricoh new unit. i have cleaned laser shield. maybe dr blade could be it

                  ty for tips
                  Can not be new, and no none of those, if test prints are good, engine is good.

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 7934

                    #10
                    Re: Ricoh mp c5503

                    Originally posted by heath03
                    it only happens doc feeder, must be optics cleaning needed. prints perfect from thumb drive and from computer

                    ty for the help
                    What is a "new unit?"

                    Does this machine have a single pass DF?
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • heath03
                      Technician

                      50+ Posts
                      • Jul 2018
                      • 80

                      #11
                      Re: Ricoh mp c5503

                      yes sir, single pass DF. i was wrong. it is doing it from the thumb drive as well. see picture. start doing it at around 100 copies
                      Attached Files

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 35067

                        #12
                        Re: Ricoh mp c5503

                        Originally posted by heath03
                        its a ricoh new unit. i have cleaned laser shield. maybe dr blade could be it

                        ty for tips
                        Guess again boy child. The model was introduced in July 2013.

                        Now properly clean all the optics and run Auto Color Calibration in User Tools. Generally speaking that takes care of about 99% of light image problems.

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 7934

                          #13
                          Re: Ricoh mp c5503

                          Originally posted by heath03
                          yes sir, single pass DF. i was wrong. it is doing it from the thumb drive as well. see picture. start doing it at around 100 copies
                          Help us to help you.

                          Enter SP mode & print a sample of each colour & post it here.

                          SP2-109 etc
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 35067

                            #14
                            Re: Ricoh mp c5503

                            Originally posted by heath03
                            yes sir, single pass DF. i was wrong. it is doing it from the thumb drive as well. see picture. start doing it at around 100 copies
                            Still looks like a dirty laser shield glasses or doctor blades.

                            Comment

                            • heath03
                              Technician

                              50+ Posts
                              • Jul 2018
                              • 80

                              #15
                              Re: Ricoh mp c5503

                              yes, i can run around 100 copies and then black is dropping out, ill stop clean laser shield and back to normal. what keeps making the laser shield dirty that quick in your opinion.
                              ty for the info sir

                              Comment

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