Ricoh Aficio SP C221 SF / 1.72 Firmware update

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  • teoadams
    Technician
    • Mar 2020
    • 12

    #16
    Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

    Originally posted by mga
    You could Always thy posting a thread on service manual forum someone maybe able to help good luck

    Good idea, now I will post the message there

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798

      #17
      Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

      Originally posted by teoadams
      I'm not expert in this firmware structure but from all the attemps I tried to do it seems to me that this unfound bootloader file could be on the machine's ROM...
      it's built into firmware

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37048

        #18
        Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

        Originally posted by teoadams
        1) Extracting files to c:\v1.72

        2) Downloaded from: Aficio SP C220S/C221SF Downloads | Ricoh Global

        and from: SP C220S/C221SF download page

        3.1) launched self extracting downloaded file z88959L10.exe

        4.1) launched UpdateTool.exe (with and without admin privileges)

        5.1) tried with F/W Update (NET) and printer IP address and got error message

        6.1) tried with F/W Update (USB) and printer IP address and got error message

        3.2) opened downloaded file z88959L10.exe with winrar and manually extracted to c:\v1.72

        4.2) same as 4.1

        5.2) same as 5.1

        6.2) same as 6.1
        Where you launching UpdateTool.exe? The desktop, Start - run or from file explorer? If it is not launched correctly, it may not be starting in the folder where the data files are located.

        Comment

        • mga
          Copier Technician

          Site Contributor
          1,000+ Posts
          • Dec 2010
          • 1393

          #19
          Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

          Originally posted by teoadams
          Good idea, now I will post the message there
          Also ask on there if they could email or private message you the extracted FW file
          Regards Mark

          FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

          RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

          https://copierservices.simdif.com

          Comment

          • teoadams
            Technician
            • Mar 2020
            • 12

            #20
            Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

            Originally posted by slimslob
            Where you launching UpdateTool.exe? The desktop, Start - run or from file explorer? If it is not launched correctly, it may not be starting in the folder where the data files are located.
            I'm launching from file explorer

            Comment

            • teoadams
              Technician
              • Mar 2020
              • 12

              #21
              Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

              I've noticed that in the setting.ini file the field "BOOTFILE" is empty
              Attached Files

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37048

                #22
                Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

                My final suggestion. Buy a boat and use the C221 as an anchor. Then buy a new printer.

                Comment

                • davel
                  Technician

                  1,000+ Posts
                  • Oct 2011
                  • 1089

                  #23
                  Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

                  Originally posted by Phil B.
                  NUFF SAID.
                  OP has followed update procedure from Service Manual perfectly, no Ricoh box has ever used USB stick to update firmware.

                  Comment

                  • teoadams
                    Technician
                    • Mar 2020
                    • 12

                    #24
                    Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

                    Originally posted by davel
                    OP has followed update procedure from Service Manual perfectly, no Ricoh box has ever used USB stick to update firmware.
                    Do you know where can I find this procedure from Service Manual?

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8120

                      #25
                      Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

                      Originally posted by teoadams
                      Hi, I'm trying to update firmware to v. 1.72 but I always get this message: "Can't open Bootloader file. Please check Bootloader file."

                      I have tried USB and Ethernet connection with the same result; I have tried Windows10, Seven and XP with the same result.

                      Thanks for any suggestion

                      Teo
                      First check your printer IP address 192.168.0.100 is correct & you can open up the WIM page?

                      Do you have antivirus software running?

                      if you do it could be seeing the .exe file as a virus & deleting it.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • davel
                        Technician

                        1,000+ Posts
                        • Oct 2011
                        • 1089

                        #26

                        Comment

                        • mga
                          Copier Technician

                          Site Contributor
                          1,000+ Posts
                          • Dec 2010
                          • 1393

                          #27
                          Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

                          Originally posted by teoadams
                          Do you know where can I find this procedure from Service Manual?
                          As I advised request on service manual forum
                          Regards Mark

                          FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                          RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                          https://copierservices.simdif.com

                          Comment

                          • teoadams
                            Technician
                            • Mar 2020
                            • 12

                            #28
                            Re: Ricoh Aficio SP C221 SF / 1.72 Firmware update

                            Originally posted by mga
                            As I advised request on service manual forum
                            I'll follow your suggestion but at the moment I'm not yet allowed to post in service manual section

                            Comment

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