MPC3503 won't print out faxes

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  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 37491

    #16
    Re: MPC3503 won't print out faxes

    Originally posted by bsm2
    User Switch
    SW11 Auto reduce should be ON it's set to off
    I'm sorry but Auto Reduction is not SW11. It is SW10 bit 3. Having it off is Default. All that it will cause is that an alarm will sound and user will be prompted to load the required paper size. Many people do not want the image reduced.

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    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 37491

      #17
      Re: MPC3503 won't print out faxes

      Originally posted by withnail
      As requested here are System Parameter, User Parameter and Non Defaults lists
      I am seeing two potential settings that could be your problem.
      1. User Switch SW14 bit 0, Night printing mode is ON. Faxes will only be printed when machine goes into night mode. If night mode is not set up on the machine, it will never go into night mode.
      2. User Switch SW32 bit 0, Select destination type priority is set for Electronic Output. Should be set to Papwer Output unless some type of fax forwarding is being used.

      Comment

      • bsm2
        IT Manager

        25,000+ Posts
        • Feb 2008
        • 30221

        #18
        Re: MPC3503 won't print out faxes

        Originally posted by slimslob
        I'm sorry but Auto Reduction is not SW11. It is SW10 bit 3. Having it off is Default. All that it will cause is that an alarm will sound and user will be prompted to load the required paper size. Many people do not want the image reduced.

        Auto Reduction is WHAT is will reduce oversize to fit on paper

        Auto Reduction


        Sets the machine to reduce the size of a received fax if it is too large to print on a single sheet of paper.


        Note that the machine only reduces the size down to 74%. If further reduction is required to fit the fax on a single sheet, it will be printed on separate sheets without being reduced.


        Default: [On]

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37491

          #19
          Re: MPC3503 won't print out faxes

          Originally posted by bsm2
          Auto Reduction is WHAT is will reduce oversize to fit on paper

          Auto Reduction


          Sets the machine to reduce the size of a received fax if it is too large to print on a single sheet of paper.


          Note that the machine only reduces the size down to 74%. If further reduction is required to fit the fax on a single sheet, it will be printed on separate sheets without being reduced.


          Default: [On]
          Not advisable with most industries where they want legal sized faxes printed on legal paper. That includes medical, legal, oil field construction, education and government. But that is beside the point. Your answer has nothing to do with faxes not being printed.

          Oh by the way, I have been working on fax since Group 1 was the standard. That was 6 minutes a page or 4 minutes compressed. Not all makes and models supported compression.

          Comment

          • bsm2
            IT Manager

            25,000+ Posts
            • Feb 2008
            • 30221

            #20
            Re: MPC3503 won't print out faxes

            Originally posted by slimslob
            Not advisable with most industries where they want legal sized faxes printed on legal paper. That includes medical, legal, oil field construction, education and government. But that is beside the point. Your answer has nothing to do with faxes not being printed.

            Oh by the way, I have been working on fax since Group 1 was the standard. That was 6 minutes a page or 4 minutes compressed. Not all makes and models supported compression.
            Hilarious Oh by the way as most companies don't even use legal size paper any more
            Bravo AH Since I've worked for two of the largest Copy company's in the World we ALWAYS set Faxes to Auto Reduce ON SETUP



            Print Received File


            Sets the machine to automatically print the faxes received into memory or store them for later manual printing.


            This setting appears only for the Type 2 model.


            Default: [On]


            On


            Automatically print out the received faxes and delete from memory.


            Off


            Store the received faxes in memory for manual printing.
            Last edited by bsm2; 10-19-2020, 06:22 AM.

            Comment

            • withnail
              Technician

              50+ Posts
              • Apr 2010
              • 59

              #21
              Re: MPC3503 won't print out faxes

              Originally posted by bsm2
              User Switch
              SW11 Auto reduce should be ON it's set to off
              I changed Auto reduce to off when I returned for the reports to see if it changed anything which it didn't.

              Comment

              • bsm2
                IT Manager

                25,000+ Posts
                • Feb 2008
                • 30221

                #22
                Re: MPC3503 won't print out faxes

                Originally posted by withnail
                I changed Auto reduce to off when I returned for the reports to see if it changed anything which it didn't.

                Did you check this setting
                Print Received File




                Sets the machine to automatically print the faxes received into memory or store them for later manual printing.




                This setting appears only for the Type 2 model.




                Default: [On]




                On




                Automatically print out the received faxes and delete from memory.




                Off




                Store the received faxes in memory for manual printing.

                Comment

                • withnail
                  Technician

                  50+ Posts
                  • Apr 2010
                  • 59

                  #23
                  Re: MPC3503 won't print out faxes

                  Originally posted by bsm2
                  Did you check this setting
                  Print Received File




                  Sets the machine to automatically print the faxes received into memory or store them for later manual printing.




                  This setting appears only for the Type 2 model.




                  Default: [On]




                  On




                  Automatically print out the received faxes and delete from memory.




                  Off




                  Store the received faxes in memory for manual printing.

                  I take it you mean Reception File Settings/Print turned on? Yes this is set to on with forwarding and store set to off. Locked Reception file is also turned off on the same page

                  Comment

                  • bsm2
                    IT Manager

                    25,000+ Posts
                    • Feb 2008
                    • 30221

                    #24
                    Re: MPC3503 won't print out faxes

                    Originally posted by withnail
                    I take it you mean Reception File Settings/Print turned on? Yes this is set to on with forwarding and store set to off. Locked Reception file is also turned off on the same page

                    What happens it you turn fax forward on does it send the file?

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