Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

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  • m_donakov
    Trusted Tech

    100+ Posts
    • Jan 2010
    • 213

    #46
    Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

    [QUOTE=GIUBOSS;1668895]a tip, update the system firmware, you will fix any bugs in the


    I made firmware update 6 mounths ago when first time problem show

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    • Codex
      Senior Tech

      500+ Posts
      • May 2008
      • 704

      #47
      Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

      Can you please post an image sample of the blurred copies?...

      Inviato dal mio SM-G935F utilizzando Tapatalk
      Memento Audere Semper

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      • m_donakov
        Trusted Tech

        100+ Posts
        • Jan 2010
        • 213

        #48
        Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

        Originally posted by Codex
        Can you please post an image sample of the blurred copies?...

        Inviato dal mio SM-G935F utilizzando Tapatalk
        Yes sure i will post when i get one. Thanks

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        • Mark Bbb
          Service Manager

          1,000+ Posts
          • Jun 2012
          • 1662

          #49
          Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

          So,
          1. you only have replaced once a fully new polygon mirror, and you have not made any SP adjustments after that replacement...
          2. You order all others polygons at a firm who have lots of these (good working) machines second hand
          And then you suggest they would last a lifetime?
          hmmmm
          Last edited by Mark Bbb; 01-25-2021, 12:06 PM.

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          • m_donakov
            Trusted Tech

            100+ Posts
            • Jan 2010
            • 213

            #50
            Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

            Originally posted by Codex
            Can you please post an image sample of the blurred copies?...

            Inviato dal mio SM-G935F utilizzando Tapatalk

            Here is what its look, today agean same problem
            Attached Files

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            • m_donakov
              Trusted Tech

              100+ Posts
              • Jan 2010
              • 213

              #51
              Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

              Next time I go I thought to change the IPU board, What do you think?

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              • Gift
                Service Manager

                1,000+ Posts
                • Mar 2011
                • 2459

                #52
                Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

                Sample looks interesting. Is it a permanent issue visible on every page once the error shows up first time or does it come and go? IPU might be worth a shot but I'm not 100% convinced.

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                • m_donakov
                  Trusted Tech

                  100+ Posts
                  • Jan 2010
                  • 213

                  #53
                  Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

                  Originally posted by Gift
                  Sample looks interesting. Is it a permanent issue visible on every page once the error shows up first time or does it come and go? IPU might be worth a shot but I'm not 100% convinced.

                  As soon as it happens, it gives the same defect until I restart it with 107.

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                  • m_donakov
                    Trusted Tech

                    100+ Posts
                    • Jan 2010
                    • 213

                    #54
                    Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

                    I do not know what else to try, there are still boards left, because the polygon motor breaks down after 80,000, and it is connected to the IPU, it remains to try to change that borad.

                    Any of your opinions will be useful to me

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                    • skynetto
                      Trusted Tech

                      250+ Posts
                      • Sep 2012
                      • 257

                      #55
                      Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

                      Is it me or the image in the attachment seems stretched?

                      Are you sure you are no getting any codes out of this?

                      From Goose guide:

                      B246/B248/B249 IMAGE STRETCHED OR COMPRESSED Loose flange on drum shaft.
                      B246/B248/B249 IMAGE STRETCHED OR COMPRESSED Replace Drum Motor and timing belt.

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                      • m_donakov
                        Trusted Tech

                        100+ Posts
                        • Jan 2010
                        • 213

                        #56
                        Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

                        Originally posted by skynetto
                        Is it me or the image in the attachment seems stretched?

                        Are you sure you are no getting any codes out of this?

                        From Goose guide:

                        B246/B248/B249 IMAGE STRETCHED OR COMPRESSED Loose flange on drum shaft.
                        B246/B248/B249 IMAGE STRETCHED OR COMPRESSED Replace Drum Motor and timing belt.
                        Image strached not error, when polygon motor is changed working ok for 80k copies

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                        • Gift
                          Service Manager

                          1,000+ Posts
                          • Mar 2011
                          • 2459

                          #57
                          Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

                          Originally posted by m_donakov
                          As soon as it happens, it gives the same defect until I restart it with 107.
                          What is a "107 restart"? Do you mean some sort of reset via sp mode? How long does it run without image defekt after this procedure?

                          What also came up in my mind: Does all involving cooling fans actually work? Usually they are supposed to throw out SC codes once a fan won't work but I've seen some cases on other MFPs with fans that aren't monitored so the MFP won't notice a faulty one. Won't hurt to test them via "output check" at your next visit.

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                          • MIKON
                            Trusted Tech

                            100+ Posts
                            • Jul 2015
                            • 187

                            #58
                            Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

                            after seeing sample copy my opion you have either a drum drive problem or the paper is hesitaing.How old is the transport belt?

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                            • m_donakov
                              Trusted Tech

                              100+ Posts
                              • Jan 2010
                              • 213

                              #59
                              Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

                              Checked all fans even tried to work without covers and filters removed. Tried with another transfer. When I change the polygon motor works 80k - 100k copies, there must be something around the polygon engine

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                              • m_donakov
                                Trusted Tech

                                100+ Posts
                                • Jan 2010
                                • 213

                                #60
                                Re: Ricoh mp7500 strange problem, broken polygon motor ever 100k copies

                                Hello everyone Just to let you know that the problem is solved. The problem was the Power Supply Unit.
                                Since I changed it, everything has started to work normally. All polygon motors are OK. I tested them ...
                                Thank you for participating in solving the problem that lasted for more than 1 year.
                                I wish you all the best

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