IM 550 Very Light copies

[MIKON]

I changed the drum and drum connector board.Still no good only 22k on machine no error codes.Any suggestions.
Thanks

[Phil B.]

Re: IM 550 Very Light copies

I changed the drum and drum connector board.Still no good only 22k on machine no error codes.Any suggestions.
Thanks

are you using compatible toners?

did you clean the laser glass?

did you do a STOP TEST to see if the image on the belt?

why replace boards when you didn't properly diag the problem?

is the paper damp?

Phil B. ' The Dentist '

[GIUBOSS]

Re: IM 550 Very Light copies

Try opening the front door while printing and checking if the correct image to be printed is on the drum surface, also check the developing roller surface if it is well impregnated with toner. A look at the electrical connections where the drum cartridge connects to the machine.

[copier tech]

Re: IM 550 Very Light copies

I changed the drum and drum connector board.Still no good only 22k on machine no error codes.Any suggestions.
Thanks

"Very light copies"

How about the prints or is the issue only why copying?

[MIKON]

Re: IM 550 Very Light copies

I did stop test there is image on the drum with normal density.it appears to be a transfer issue.and it is the same with copies and prints.genuine toner and not damp paper. I replaced the drum connector board because the help desk suggested it. I am not familiar with this model I was just wondering if anyone has run into this issue on this Model.

[Phil B.]

Re: IM 550 Very Light copies

I did stop test there is image on the drum with normal density.it appears to be a transfer issue.and it is the same with copies and prints.genuine toner and not damp paper. I replaced the drum connector board because the help desk suggested it. I am not familiar with this model I was just wondering if anyone has run into this issue on this Model.

Well now you have narrowed the field.. concentrate on transfer...
Roller holders cracked
Wires disconnected
Belt not lifting etc

Sent from my SM-G960U using Tapatalk

[davel]

Re: IM 550 Very Light copies

Have you ever seen an IM550 Phil?

[copier tech]

Re: IM 550 Very Light copies

Have you ever seen an IM550 Phil?

I doubt it as this model doesn't have a belt!

[skinnyb]

Re: IM 550 Very Light copies

I doubt it as this model doesn't have a belt!

Truth. Rebadged Kyocera piece of junk....

Sent from my LM-V405 using Tapatalk

[blackcat4866]

Re: IM 550 Very Light copies

It looks like an ECOSYS M3540 or M3645. We haven't particularly experienced transfer issues on that model, but it's certainly possible.

Can you get into service mode to print an Event Log?
=^..^=

[FrohnB]

Re: IM 550 Very Light copies

Have you cleaned the LED array above the drum??
common problem on this model. Usually one side is voided or light.
Do you have a sample you can upload?

[MIKON]

Re: IM 550 Very Light copies

Update

I went back with powerpack advised by helpdesk.
And before i had to tear the whole machine apart to get to it.I removed the transfer roller to inspect it,and when I reinstalled it the copies were back to normal.I don't know if it was a bad electrical connection or the roller was not rotating. But it is working.