Printer options not available in 3503/6003

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • AjitN
    Trusted Tech

    250+ Posts
    • Mar 2009
    • 287

    [Misc] Printer options not available in 3503/6003

    I got few rebuild MPC machines 6003/3503/3504/6004.
    In this machines printer option is not available at all.
    Even if I go to ACC screen only copy option is displayed.

    Any setting required in SP mode? OR is firmware update required.

    Please suggest

    Regards & thanks
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931

    #2
    Re: Printer options not available in 3503/6003

    Originally posted by AjitN
    I got few rebuild MPC machines 6003/3503/3504/6004.
    In this machines printer option is not available at all.
    Even if I go to ACC screen only copy option is displayed.

    Any setting required in SP mode? OR is firmware update required.

    Please suggest

    Regards & thanks
    Most likely these machines have had a fiery installed, remove the additional LAN card if it has one.

    Then you need to set a SP modes to enable the GW controller printing using SP5985 to 0 (external controller not installed)


    Last edited by copier tech; 03-12-2021, 02:11 PM.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1331

      #3
      Re: Printer options not available in 3503/6003

      Originally posted by AjitN
      I got few rebuild MPC machines 6003/3503/3504/6004.
      In this machines printer option is not available at all.
      Even if I go to ACC screen only copy option is displayed.

      Any setting required in SP mode? OR is firmware update required.

      Please suggest

      Regards & thanks
      If I'm not mistaken it could be an application to add to the home screen, have you tried to install them on the network or with usb?
      Last edited by GIUBOSS; 03-12-2021, 11:32 PM.

      Comment

      • GIUBOSS
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2013
        • 1331

        #4
        Re: Printer options not available in 3503/6003

        Originally posted by AjitN
        I got few rebuild MPC machines 6003/3503/3504/6004.
        In this machines printer option is not available at all.
        Even if I go to ACC screen only copy option is displayed.

        Any setting required in SP mode? OR is firmware update required.

        Please suggest

        Regards & thanks
        SP 5985
        [Device Setting]
        NIC (Network) and USB capabilities are built into the GW controller. Use this SP
        to enable / disable these features. In order to use the NIC and USB functions
        integrated into the controller board, set these SPs to "1".

        Comment

        • fshead
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2356

          #5
          Re: Printer options not available in 3503/6003

          Shouldnt you ask who you bought these from??????????????????

          Comment

          • anothertech
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2007
            • 1714

            #6
            Re: Printer options not available in 3503/6003

            Is it possible the hard drives have been removed?

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931

              #7
              Re: Printer options not available in 3503/6003

              Originally posted by anothertech
              Is it possible the hard drives have been removed?

              With a HDD missing on a Ricoh it will still print.
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • AjitN
                Trusted Tech

                250+ Posts
                • Mar 2009
                • 287

                #8
                Re: Printer options not available in 3503/6003

                Originally posted by AjitN
                I got few rebuild MPC machines 6003/3503/3504/6004.
                In this machines printer option is not available at all.
                Even if I go to ACC screen only copy option is displayed.

                Any setting required in SP mode? OR is firmware update required.

                Please suggest

                Regards & thanks
                Machine doesn't enter in to SP mode at all, done factory reset also, 806182 + C doesn't work at all.
                Please suggest, Regards

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7931

                  #9
                  Re: Printer options not available in 3503/6003

                  Originally posted by AjitN
                  Machine doesn't enter in to SP mode at all, done factory reset also, 806182 + C doesn't work at all.
                  Please suggest, Regards

                  How did you perform a 'factory reset' if you can't enter SP mode?
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: Printer options not available in 3503/6003

                    Originally posted by AjitN
                    Machine doesn't enter in to SP mode at all, done factory reset also, 806182 + C doesn't work at all.
                    Please suggest, Regards
                    That doesn't make sense. How did you perform reset without getting into service mode?

                    Sent from my SM-G960U using Tapatalk

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7931

                      #11
                      Re: Printer options not available in 3503/6003

                      Originally posted by Phil B.
                      That doesn't make sense. How did you perform reset without getting into service mode?

                      Sent from my SM-G960U using Tapatalk

                      Thats exactly what I said immediately above your comment!


                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22808

                        #12
                        Re: Printer options not available in 3503/6003

                        Originally posted by copier tech
                        Thats exactly what I said immediately above your comment!



                        sorry dude.. guess I should read all the posts before replying ....

                        still waiting on the OP's reply tho.

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 7931

                          #13
                          Re: Printer options not available in 3503/6003

                          Originally posted by Phil B.
                          sorry dude.. guess I should read all the posts before replying ....

                          still waiting on the OP's reply tho.

                          No worries.

                          I guess if he can't log in with to the regular SP he always has the factory SP mode to use.
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          Working...