Pro c5200s print quality issues from ITB

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  • dbarnett2282
    Junior Member
    • Oct 2011
    • 6

    [CQ] Pro c5200s print quality issues from ITB

    Hi there.
    We have an Ricoh Pro C5200s in the field that is producing banding on all colours. The gap between the banding matches the gap between the charge rollers in the ITB unit, so we replaced the ITB belt cleaned the charge rollers etc ( even though it hadnt exceeded the PM) and replaced the ITB cleaner. We also swapped the 4x charger rollers from another machine but the issue is this there. No SC codes logged, any ideas?

    Thanks
    Attached Files
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Pro c5200s print quality issues from ITB

    Originally posted by dbarnett2282
    Hi there.
    We have an Ricoh Pro C5200s in the field that is producing banding on all colours. The gap between the banding matches the gap between the charge rollers in the ITB unit, so we replaced the ITB belt cleaned the charge rollers etc ( even though it hadnt exceeded the PM) and replaced the ITB cleaner. We also swapped the 4x charger rollers from another machine but the issue is this there. No SC codes logged, any ideas?

    Thanks
    looks like dev unit problem the samples are a little small tho.

    what are the life counts on drums/dev units.

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 14753

      #3
      Re: Pro c5200s print quality issues from ITB

      Originally posted by dbarnett2282
      Hi there.
      We have an Ricoh Pro C5200s in the field that is producing banding on all colours. The gap between the banding matches the gap between the charge rollers in the ITB unit, so we replaced the ITB belt cleaned the charge rollers etc ( even though it hadnt exceeded the PM) and replaced the ITB cleaner. We also swapped the 4x charger rollers from another machine but the issue is this there. No SC codes logged, any ideas?

      Thanks
      It would be helpful if you could print out separate pages for all colors.


      11% ISO A3 Color Test Charts.pdf
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • SteinarN
        Trusted Tech

        100+ Posts
        • Apr 2021
        • 114

        #4
        Re: Pro c5200s print quality issues from ITB

        Originally posted by BillyCarpenter
        It would be helpful if you could print out separate pages for all colors.


        [ATTACH]48798[/ATTACH]
        Interesting file. I saved it.

        Comment

        • BillyCarpenter
          Field Supervisor

          Site Contributor
          VIP Subscriber
          10,000+ Posts
          • Aug 2020
          • 14753

          #5
          Re: Pro c5200s print quality issues from ITB

          Originally posted by SteinarN
          Interesting file. I saved it.

          And I must give credit to blackcat for them.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

          Comment

          • dbarnett2282
            Junior Member
            • Oct 2011
            • 6

            #6
            Re: Pro c5200s print quality issues from ITB

            Thanks for the input guys.
            Dont think its a dev issue, as the same banding are on all colours at differnet points on the page. Only thing we seen that matchs the gaps is the charger rollers in the ITB unit.
            Black dev was just repalced about 45k ago and plenty left on the colour devs.

            We're be back onsite tomorrow and i'll get better examples and print out that test chart.
            Cheers

            Comment

            • mga
              Copier Technician

              Site Contributor
              1,000+ Posts
              • Dec 2010
              • 1393

              #7
              Re: Pro c5200s print quality issues from ITB

              Originally posted by dbarnett2282
              Hi there.
              We have an Ricoh Pro C5200s in the field that is producing banding on all colours. The gap between the banding matches the gap between the charge rollers in the ITB unit, so we replaced the ITB belt cleaned the charge rollers etc ( even though it hadnt exceeded the PM) and replaced the ITB cleaner. We also swapped the 4x charger rollers from another machine but the issue is this there. No SC codes logged, any ideas?

              Thanks
              Could be paper transfer note wax bars must be replaced in all areas when due what are the pm lifes
              Regards Mark

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              Comment

              • JaysOnTheEDGE
                Technician

                50+ Posts
                • Jul 2016
                • 60

                #8
                Re: Pro c5200s print quality issues from ITB

                Hopefully you changed or inspected the opposed roller on the ITB unit while you had it apart inspecting / swapping the 4 bias rollers. I had one earlier in the week on a C7100 where the previous techs replaced the ITB belt and the CMYK bias rollers but didn't bother to do the opposed roller or the tensioner lol. tensioner roller was completed caked in power and I was getting white spots. and end of life SC codes for the opposed roller.

                Comment

                • butcher
                  Technician
                  • Dec 2009
                  • 49

                  #9
                  Re: Pro c5200s print quality issues from ITB

                  Originally posted by dbarnett2282
                  Hi there.
                  We have an Ricoh Pro C5200s in the field that is producing banding on all colours. The gap between the banding matches the gap between the charge rollers in the ITB unit, so we replaced the ITB belt cleaned the charge rollers etc ( even though it hadnt exceeded the PM) and replaced the ITB cleaner. We also swapped the 4x charger rollers from another machine but the issue is this there. No SC codes logged, any ideas?

                  Thanks

                  Hi Mate,

                  What's the distance between Bands ? That's often a clue. If its on all colours it might be wise to clean the encoders on the ITB unit.It normally causes mixed colour banding and usually when the device has done a lot of work. They get covered in Lubricant powder. Good luck

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 7931

                    #10
                    Re: Pro c5200s print quality issues from ITB

                    Originally posted by dbarnett2282
                    Hi there.
                    We have an Ricoh Pro C5200s in the field that is producing banding on all colours. The gap between the banding matches the gap between the charge rollers in the ITB unit, so we replaced the ITB belt cleaned the charge rollers etc ( even though it hadnt exceeded the PM) and replaced the ITB cleaner. We also swapped the 4x charger rollers from another machine but the issue is this there. No SC codes logged, any ideas?

                    Thanks
                    What direction was the paper fed in your picture?

                    Have you tried running DEMS?


                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • Mark Bbb
                      Service Manager

                      1,000+ Posts
                      • Jun 2012
                      • 1662

                      #11
                      Re: Pro c5200s print quality issues from ITB

                      Maybe far out, but have you cleaned the ITB cl.unit yet?

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 7931

                        #12
                        Re: Pro c5200s print quality issues from ITB

                        Originally posted by Mark Bbb
                        Maybe far out, but have you cleaned the ITB cl.unit yet?
                        If you read his post he replaced it.


                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

                        • dbarnett2282
                          Junior Member
                          • Oct 2011
                          • 6

                          #13
                          Re: Pro c5200s print quality issues from ITB

                          We're out with the client again yesturday and got better print examples from SP2-109, the gap distance is roughly 158m, media is 120 silk.
                          DEMS results are 11111111. Only PM that has exceed is the PTR unit, which we have on order.

                          Thanks
                          Attached Files

                          Comment

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