Mp c5503 exit jam & fuser pressure cycles

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  • Dark Helmet
    Senior Tech

    Site Contributor
    VIP Subscriber
    500+ Posts
    • May 2009
    • 771

    Mp c5503 exit jam & fuser pressure cycles

    Howdy folks

    Got a 5503 that went sc554. Reset the code and it was jamming on exit. Bit of a z fold starting. Looks like exit rollers not taking paper away from fuser fast enough.
    After clearing the jam it starts cycling the fuser pressure 4-5 times. You hear it thunk alot.

    Checked the exit motor in forward and reverse. Forward was fine. Reverse cycled the pressure as it should. Checked pressure sensor and swapped it. Tests fine in sp mode.
    Turned fuser pressure off in 1153 (I think that's the sp), installed fuser with pressure on and machine passed paper but it was starting to fold. Then it cycled the fuser pressure a few times.

    Figured drive pack one ways are buggered. Ordered the exit pack. Put in a brand new fuser. No dice.

    Anybody have any other suggestions?
    Evil will always triumph because good is dumb.
  • mga
    Copier Technician

    Site Contributor
    1,000+ Posts
    • Dec 2010
    • 1393

    #2
    Re: Mp c5503 exit jam & fuser pressure cycles

    Originally posted by Lawrence
    Howdy folks

    Got a 5503 that went sc554. Reset the code and it was jamming on exit. Bit of a z fold starting. Looks like exit rollers not taking paper away from fuser fast enough.
    After clearing the jam it starts cycling the fuser pressure 4-5 times. You hear it thunk alot.

    Checked the exit motor in forward and reverse. Forward was fine. Reverse cycled the pressure as it should. Checked pressure sensor and swapped it. Tests fine in sp mode.
    Turned fuser pressure off in 1153 (I think that's the sp), installed fuser with pressure on and machine passed paper but it was starting to fold. Then it cycled the fuser pressure a few times.

    Figured drive pack one ways are buggered. Ordered the exit pack. Put in a brand new fuser. No dice.

    Anybody have any other suggestions?
    Did you rebuild fuser when got the sc554 error. When you say exit pack do you mean the exit assy
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

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    • Dark Helmet
      Senior Tech

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      • May 2009
      • 771

      #3
      Re: Mp c5503 exit jam & fuser pressure cycles

      Originally posted by mga
      Did you rebuild fuser when got the sc554 error. When you say exit pack do you mean the exit assy
      Exit drive pack with the gears and motor.

      I did put a brand new fuser in. The SC 554 is a result of no fuser pressure turning the heat film causing it to over heat.
      Evil will always triumph because good is dumb.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35061

        #4
        Re: Mp c5503 exit jam & fuser pressure cycles

        Originally posted by Lawrence
        Exit drive pack with the gears and motor.

        I did put a brand new fuser in. The SC 554 is a result of no fuser pressure turning the heat film causing it to over heat.
        No mention of that in my copy of the service manual.

        Causes:
        1. Triac defective (short-circuit),
        2. Engine controller defective,
        3. Heating edge thermopile defective,
        4. Fusing control software: out of control

        Corrective action for -001
        • If the triac is defective, replace the AC power supply board
        • If necessary, replace the BCU or heating edge thermopile

        Corrective action for -002
        • Attach the new fusing unit, then run SP-5-810-002
        • If necessary, replace the BCU or Fusing edge NC sensor

        Comment

        • Dark Helmet
          Senior Tech

          Site Contributor
          VIP Subscriber
          500+ Posts
          • May 2009
          • 771

          #5
          Re: Mp c5503 exit jam & fuser pressure cycles

          Originally posted by slimslob
          No mention of that in my copy of the service manual.

          Causes:
          1. Triac defective (short-circuit),
          2. Engine controller defective,
          3. Heating edge thermopile defective,
          4. Fusing control software: out of control

          Corrective action for -001
          • If the triac is defective, replace the AC power supply board
          • If necessary, replace the BCU or heating edge thermopile

          Corrective action for -002
          • Attach the new fusing unit, then run SP-5-810-002
          • If necessary, replace the BCU or Fusing edge NC sensor
          My high heat codes are happening because the pressure roller is not pushing against the fusing film half the time. The film is not turning constantly so it's getting too hot in 1 spot and causing the high heat codes.
          Evil will always triumph because good is dumb.

          Comment

          • mga
            Copier Technician

            Site Contributor
            1,000+ Posts
            • Dec 2010
            • 1393

            #6
            Re: Mp c5503 exit jam & fuser pressure cycles

            Originally posted by Lawrence
            Exit drive pack with the gears and motor.

            I did put a brand new fuser in. The SC 554 is a result of no fuser pressure turning the heat film causing it to over heat.
            Is the sensor in the machine fallen out of place or dirty with monitors the pressure
            Regards Mark

            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

            https://copierservices.simdif.com

            Comment

            • Dark Helmet
              Senior Tech

              Site Contributor
              VIP Subscriber
              500+ Posts
              • May 2009
              • 771

              #7
              Re: Mp c5503 exit jam & fuser pressure cycles

              Originally posted by mga
              Is the sensor in the machine fallen out of place or dirty with monitors the pressure
              Sensor has been tested in sp mode. Also swapped it. It should be throwing a sc 569 if it's not detecting the pressure. We are going to try a bicu first then the in / out board.
              Evil will always triumph because good is dumb.

              Comment

              • Gift
                Service Manager

                1,000+ Posts
                • Mar 2011
                • 2413

                #8
                Re: Mp c5503 exit jam & fuser pressure cycles

                We had a few faulty fuser drive assys failing - it's basicly just some one-way pulley and a torque limiter you can order to fix them.
                Errors usally are weird SCs and Fuser Jams. The torque / one way parts are there to keep the fuser pressure adjustemt/release in place.

                I checked the serice hiostory of the last case and we ordered D149-1397 + D0BQ-1375 for A MPC3003 drive so better take a look at the parts manual 5503 just in case.

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                • Dark Helmet
                  Senior Tech

                  Site Contributor
                  VIP Subscriber
                  500+ Posts
                  • May 2009
                  • 771

                  #9
                  Re: Mp c5503 exit jam & fuser pressure cycles

                  Originally posted by Gift
                  We had a few faulty fuser drive assys failing - it's basicly just some one-way pulley and a torque limiter you can order to fix them.
                  Errors usally are weird SCs and Fuser Jams. The torque / one way parts are there to keep the fuser pressure adjustemt/release in place.

                  I checked the serice hiostory of the last case and we ordered D149-1397 + D0BQ-1375 for A MPC3003 drive so better take a look at the parts manual 5503 just in case.
                  First thing I ordered was that drive pack for the fuser and exit. No change. Removed exit unit. Nothing wrong there.
                  Replaced bicu. Next is in out board.
                  Evil will always triumph because good is dumb.

                  Comment

                  • GIUBOSS
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Jul 2013
                    • 1329

                    #10
                    Re: Mp c5503 exit jam & fuser pressure cycles

                    Did you also update the firmware?

                    Comment

                    • Dark Helmet
                      Senior Tech

                      Site Contributor
                      VIP Subscriber
                      500+ Posts
                      • May 2009
                      • 771

                      #11
                      Re: Mp c5503 exit jam & fuser pressure cycles

                      BICU didn't fix it. Replaced the I/O board in behind the power supply and that did the trick.
                      Evil will always triumph because good is dumb.

                      Comment

                      • Gift
                        Service Manager

                        1,000+ Posts
                        • Mar 2011
                        • 2413

                        #12
                        Re: Mp c5503 exit jam & fuser pressure cycles

                        Thanks for posting the solution, I'll keep that in mind in case we won't have luck with the drive repair.

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                        • TonerMunkeh
                          Professional Moron

                          2,500+ Posts
                          • Apr 2008
                          • 3873

                          #13
                          Re: Mp c5503 exit jam & fuser pressure cycles

                          Those paper transport IOB boards are a heap of shit.
                          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                          Hit it.

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