mp4002 dirty egde, only lateraly

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  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1553

    mp4002 dirty egde, only lateraly

    hello everyone, I have this problem on an 870k bk mp4002, practically dirty the sheets, not in front, where there is the print, but sideways, the problem can only be seen by looking at the stack of paper from the side, it does it in the lower side .
    i already went out 3 times, i replaced opc, blade, ccroller, c.roller, developer, transfer belt, transfer blade, cleaned everything perfectly, development unit and developer, they are new 10k bk, comes from another machine we threw away
    Attached Files
    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1331

    #2
    Re: mp4002 dirty egde, only lateraly

    Originally posted by luca72
    hello everyone, I have this problem on an 870k bk mp4002, practically dirty the sheets, not in front, where there is the print, but sideways, the problem can only be seen by looking at the stack of paper from the side, it does it in the lower side .
    i already went out 3 times, i replaced opc, blade, ccroller, c.roller, developer, transfer belt, transfer blade, cleaned everything perfectly, development unit and developer, they are new 10k bk, comes from another machine we threw away
    what do you think of the fuser unit and web roller etc.

    Comment

    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1553

      #3
      Re: mp4002 dirty egde, only lateraly

      Originally posted by GIUBOSS
      what do you think of the fuser unit and web roller etc.

      hello, the problem is on the pcdu, there seems to be a part that does not clean up, the fuser I replaced it 10 days ago for another problem, today I replaced the developer, despite only having 11k the one in the car, and the cleaning blade , I moved the drawer straps a couple of millimeters, the customer called back after two hours, I put the photos, the customer printed 5k prints in one night
      Attached Files
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

      Comment

      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2413

        #4
        Re: mp4002 dirty egde, only lateraly

        Bad drum shaft grounding can also increase this issue. How does the dv mag roller looks like? IIRC it kind of became coated black with toner and needed to be cleaned after 60-80k. Since you have to repeat this pretty often over time it's also possible that the DV gap might've shifted - can't recall he optmum setting but I kow that I put 2 or 3 sheets of 80g paper between the doctor blade and mag roller as refererence.

        All in all this is was a shit piece of a print engine back in 2008 around - plan a is getting the customer convinced to swap it, just tell them you can't get all neccessary parts to fix this issue since parts support discontinued.

        Comment

        • GIUBOSS
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2013
          • 1331

          #5
          Re: mp4002 dirty egde, only lateraly

          with the high number of copies made, it may be that the toner collection section (behind the cleaning blade) has fluff that obstructs the passage of the used toner and rejects it before it goes down into the developer unit

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1553

            #6
            Re: mp4002 dirty egde, only lateraly

            Originally posted by Gift
            Bad drum shaft grounding can also increase this issue. How does the dv mag roller looks like? IIRC it kind of became coated black with toner and needed to be cleaned after 60-80k. Since you have to repeat this pretty often over time it's also possible that the DV gap might've shifted - can't recall he optmum setting but I kow that I put 2 or 3 sheets of 80g paper between the doctor blade and mag roller as refererence.

            All in all this is was a shit piece of a print engine back in 2008 around - plan a is getting the customer convinced to swap it, just tell them you can't get all neccessary parts to fix this issue since parts support discontinued.
            hello, the developer unit is new, almost out of the box, I got it from another machine that we threw away, which had been replaced a few months ago, the magnetic roller was bright, but I cleaned it anyway, the developer is new, changed today

            I am also attaching a third photo of the defect, it didn't fit before, probably due to size problems
            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

            Comment

            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1553

              #7
              Re: mp4002 dirty egde, only lateraly

              Originally posted by GIUBOSS
              with the high number of copies made, it may be that the toner collection section (behind the cleaning blade) has fluff that obstructs the passage of the used toner and rejects it before it goes down into the developer unit
              the exhaust is super clean, looked from side to side, and pulled out the spring,
              I can't attach the third photo, too big, however dirty at the bottom of the page
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

              Comment

              • copytrust
                Trusted Tech

                100+ Posts
                • Feb 2010
                • 109

                #8
                Re: mp4002 dirty egde, only lateraly

                it seems like a transfer unit issue, not sure about that thought, maybe if you have anoother transfer unit from another machine you can try it......

                Comment

                • GIUBOSS
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jul 2013
                  • 1331

                  #9
                  Re: mp4002 dirty egde, only lateraly

                  check the copper bearings of the charge roller if worn. Have you already tried with the other whole drum unit?

                  Comment

                  • MIGUELMARCHENA
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Feb 2018
                    • 173

                    #10
                    Re: mp4002 dirty egde, only lateraly

                    In image 2, it appears that there is developer added to the cylinder

                    Are the load and bias values ​​standard?

                    is the mylar of the cylinder unit ok? or is the acetate loose?

                    Comment

                    • luca72
                      Field Supervisor

                      1,000+ Posts
                      • Oct 2017
                      • 1553

                      #11
                      Re: mp4002 dirty egde, only lateraly

                      Originally posted by copytrust
                      it seems like a transfer unit issue, not sure about that thought, maybe if you have anoother transfer unit from another machine you can try it......
                      hi, I also thought, in fact I cleaned and rebuilt it the day before, together with the cleaning of the pcdu components
                      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                      Comment

                      • luca72
                        Field Supervisor

                        1,000+ Posts
                        • Oct 2017
                        • 1553

                        #12
                        Re: mp4002 dirty egde, only lateraly

                        Originally posted by GIUBOSS
                        check the copper bearings of the charge roller if worn. Have you already tried with the other whole drum unit?
                        hello, I disassemble those bushings and always clean them with a screwdriver, alcohol and rag, but to do it first, that day of the first intervention, I replaced the pcdu with that of another machine we threw away, with the consumables recently replaced, I'm getting the doubt that since it was an mp4001 maybe it has an outdated frame, because the old ones lacked a contact, however on Monday afternoon we replace it with another mp4002 that I have here ready, we after the third time we go out for the same thing, we substitute the complete machine, for company policy, obviously as long as we are not talking about a martini
                        Attached Files
                        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 35063

                          #13
                          Re: mp4002 dirty egde, only lateraly

                          2a-1.pdf looks exactly like one with a partially clogged toner recycle unit.

                          Comment

                          • mga
                            Copier Technician

                            Site Contributor
                            1,000+ Posts
                            • Dec 2010
                            • 1393

                            #14
                            Re: mp4002 dirty egde, only lateraly

                            Originally posted by luca72
                            hello everyone, I have this problem on an 870k bk mp4002, practically dirty the sheets, not in front, where there is the print, but sideways, the problem can only be seen by looking at the stack of paper from the side, it does it in the lower side .
                            i already went out 3 times, i replaced opc, blade, ccroller, c.roller, developer, transfer belt, transfer blade, cleaned everything perfectly, development unit and developer, they are new 10k bk, comes from another machine we threw away
                            Replace with new parts these machines have mag roller problems always need cleaning when replacing developer make sure mag roller is silver. And set up correctly
                            Regards Mark

                            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                            https://copierservices.simdif.com

                            Comment

                            • mga
                              Copier Technician

                              Site Contributor
                              1,000+ Posts
                              • Dec 2010
                              • 1393

                              #15
                              Re: mp4002 dirty egde, only lateraly

                              Originally posted by luca72
                              hello, I disassemble those bushings and always clean them with a screwdriver, alcohol and rag, but to do it first, that day of the first intervention, I replaced the pcdu with that of another machine we threw away, with the consumables recently replaced, I'm getting the doubt that since it was an mp4001 maybe it has an outdated frame, because the old ones lacked a contact, however on Monday afternoon we replace it with another mp4002 that I have here ready, we after the third time we go out for the same thing, we substitute the complete machine, for company policy, obviously as long as we are not talking about a martini
                              When you swapping from other machines are you re setting up or are you just fitting then leaving if so there's your problems save time and money just rebuild correctly with new parts
                              Regards Mark

                              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                              https://copierservices.simdif.com

                              Comment

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