Image problem on a MP7001

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  • mga
    Copier Technician

    Site Contributor
    1,000+ Posts
    • Dec 2010
    • 1393

    #16
    Re: Image problem on a MP7001

    Originally posted by copytrust
    Hey guys i am going yo need help on this one, the machine is a MP7001 has almost 4m copies all parts are geniune there is a strange distortion that is moving printing and copying.
    Here is what i have done so far. First i cleanned the drum with a brasso since we thought it was a humidity in the drum, next we plugged the 2 extra connectors in the power supply for extra heat ( my towh has a lot of humidity) since that didnt work we checked behind the machine in the drum drive mechanism everything was fine, we changed the machine warm up at 5 minutes still nothing, then we found something at my-ricoh (that was before it went down) there was an update with a similar problem and a few changes with in the program, still nothing. So as a final we changed the drum with a new one, the problem was gone for a 10 to 15k pages and then it came back. Any help will be appreciated, thanks in advance.
    Can't use brass as this is a OPC brass use is for selenium type of drum
    Try new drum and brush
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

    Comment

    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1778

      #17
      Re: Image problem on a MP7001

      Originally posted by emiliorsg
      SP-3-990-001 (fan rotation speed). Set this service mode to 1 and the customer does not turn off the machine at night. To me it has worked. You still have to update the firmware to the last version.

      thanks! ... at the time I had thought about it ... but I had not found the sp, usually, on any model, if the sp is present, I always increase the operating time of the drum exhaust fan, just to avoid these kinds of jokes, and that of the fuser, to avoid deformation of the fuser covers, and paper guide...we have had a lot of problems in the past.
      "I'll be back"

      Comment

      • copytrust
        Trusted Tech

        100+ Posts
        • Feb 2010
        • 118

        #18
        Re: Image problem on a MP7001

        Originally posted by emiliorsg
        SP-3-990-001 (fan rotation speed). Set this service mode to 1 and the customer does not turn off the machine at night. To me it has worked. You still have to update the firmware to the last version.


        Thank you, thats the sp i changed i but i wasnt remember it well and yes the machine has all the new software udate.

        Comment

        • copytrust
          Trusted Tech

          100+ Posts
          • Feb 2010
          • 118

          #19
          Re: Image problem on a MP7001

          Originally posted by mga
          Can't use brass as this is a OPC brass use is for selenium type of drum
          Try new drum and brush


          Actually you can, i am using it only if a drum has humidity problems to save it, most of the times works fine, i remember using brasso for selenium drums for cleaning purposes we had a lot of FT 6750. (what a headach those machines were.......jesus!!!)

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 23007

            #20
            Re: Image problem on a MP7001

            Just to clarify:

            Is this darker area (compression?) crossfeed (A4) or in the feed direction (A4-R)?

            If it's crossfeed (main-scan, A4) ... and I think it is ... we used to see something called "developer burn", in which the selenium drum coating was damaged by incorrect charge values or excessive internal heat, usually prematurely. In this case the band crossfeed would move around on the page. Does the anomaly stay in the same position relative to the leading edge? In that case, perhaps you have a fuser speed issue.

            If it's in the feed direction (A4-R) that's an entirely different story. So which is it? =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • copytrust
              Trusted Tech

              100+ Posts
              • Feb 2010
              • 118

              #21
              Re: Image problem on a MP7001

              Originally posted by blackcat4866
              Just to clarify:

              Is this darker area (compression?) crossfeed (A4) or in the feed direction (A4-R)?

              If it's crossfeed (main-scan, A4) ... and I think it is ... we used to see something called "developer burn", in which the selenium drum coating was damaged by incorrect charge values or excessive internal heat, usually prematurely. In this case the band crossfeed would move around on the page. Does the anomaly stay in the same position relative to the leading edge? In that case, perhaps you have a fuser speed issue.

              If it's in the feed direction (A4-R) that's an entirely different story. So which is it? =^..^=
              It is a normal paper, i think i remember that, it was a problem because the client was making mostly duplex copies and that was causing heat inside the machine........

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 23007

                #22
                Re: Image problem on a MP7001

                Originally posted by copytrust
                It is a normal paper, i think i remember that, it was a problem because the client was making mostly duplex copies and that was causing heat inside the machine........
                Normal? A4 or A4-R? Please be more specific. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • mga
                  Copier Technician

                  Site Contributor
                  1,000+ Posts
                  • Dec 2010
                  • 1393

                  #23
                  Re: Image problem on a MP7001

                  Originally posted by copytrust
                  Actually you can, i am using it only if a drum has humidity problems to save it, most of the times works fine, i remember using brasso for selenium drums for cleaning purposes we had a lot of FT 6750. (what a headach those machines were.......jesus!!!)
                  The ft7650 I also know Martin series replaced by martini very similar and both have OPC Drums not selenium totally different surface
                  Regards Mark

                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                  https://copierservices.simdif.com

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 37484

                    #24
                    Re: Image problem on a MP7001

                    Originally posted by blackcat4866
                    Normal? A4 or A4-R? Please be more specific. =^..^=
                    If it is coming out of the standard tandem tray then it has to be LEF, Long Edge Feed.

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 37484

                      #25
                      Re: Image problem on a MP7001

                      Originally posted by mga
                      The ft7650 I also know Martin series replaced by martini very similar and both have OPC Drums not selenium totally different surface
                      I seem to remember something about the cleaner for selenium drum if used on the wrong type of drum could release poisonous gas.

                      Comment

                      • copytrust
                        Trusted Tech

                        100+ Posts
                        • Feb 2010
                        • 118

                        #26
                        Re: Image problem on a MP7001

                        Originally posted by blackcat4866
                        Normal? A4 or A4-R? Please be more specific. =^..^=


                        Yes A4

                        Comment

                        • fuwei2422
                          Technician
                          • Nov 2014
                          • 49

                          #27
                          Re: Image problem on a MP7001

                          drum motor、fruser unit ,or devolerper unit

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