Ricoh IM C300 SC672-02

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  • gilbert
    Technician
    • Oct 2017
    • 38

    [Error Code] Ricoh IM C300 SC672-02

    Hellow Techs
    Please assist me i have IMC 300 which is not initializing.
    only laser motors are running, it is coming ready but will not print
    or copy once i command it to do so.It keeps on showing ""PROCESSING"'PRINTING"' until
    Sc672-02 appears.I have tried another BICU and Controller board form another device
    but error keeps coming.
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2401

    #2
    Re: Ricoh IM C300 SC672-02

    Try another OP panel

    Comment

    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1511

      #3
      Re: Ricoh IM C300 SC672-02

      Originally posted by gilbert
      Hellow Techs
      Please assist me i have IMC 300 which is not initializing.
      only laser motors are running, it is coming ready but will not print
      or copy once i command it to do so.It keeps on showing ""PROCESSING"'PRINTING"' until
      Sc672-02 appears.I have tried another BICU and Controller board form another device
      but error keeps coming.
      try to update the firmware, and to tighten a little the USB connectors of any cable that connects the panel to the board


      metis usb ctr-op.jpg
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

      Comment

      • gilbert
        Technician
        • Oct 2017
        • 38

        #4
        Re: Ricoh IM C300 SC672-02

        Originally posted by luca72
        try to update the firmware, and to tighten a little the USB connectors of any cable that connects the panel to the board


        [ATTACH=CONFIG]50818[/ATTACH]
        I have managed to update firmware and checked the usb cable,the error has
        changed to Sc670-02

        Comment

        • TonerMunkeh
          Professional Moron

          2,500+ Posts
          • Apr 2008
          • 3873

          #5
          Re: Ricoh IM C300 SC672-02

          Make sure the toners are seated properly, this latest incarnation of the Griffin is just as annoying as it's older siblings for this.
          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

          Hit it.

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1511

            #6
            Re: Ricoh IM C300 SC672-02

            Originally posted by gilbert
            I have managed to update firmware and checked the usb cable,the error has
            changed to Sc670-02
            probably, you are near to the solution, check that there are no hidden / disconnected connectors of the boards left, that you have tried to replace previously (it happens), and if you have the possibility try a "flying" usb cable, the psu could also be involved, android panel, is up to date ? .... here also speaks of "VODKA", but at this time it doesn't seem the case ... LOL!


            SC670-02
            The engine is off when the machine starts (it is possible to restart the SC) (* See "When SC670 is displayed" below)
            Machine inactivity was detected after the ENGRDY signal was not confirmed.
            • CPU reset from watchdog timer
            • CPU reset by software
            • CPU reset from CPU exception management
            • Restore VODKA slave
            • CPU recovery due to hardware / noise failure
            • VODKA recovery due to hardware / noise failure
            The motor board was unexpectedly reset.
            Check if the SC error occurs by turning the machine off and on again at least 10 times. If the SC error occurs again, proceed as follows. Check if the SC error repeats by turning the machine off and on again after each stitch.
            1. Reconnect the BiCU (PCB1) and the controller board (PCB24).
            Error. To apply 見 出 し 1 to the text to be displayed here, use the tab
            Home..Error. To apply 見 出 し 1 to the text to be displayed here, use the
            Home tab.
            615
            No. Type Details (Symptom, Possible Causes, Troubleshooting Procedures)
            2. Replace the card in the following priority.
            1. BiCU (PCB1)
            2. PSU (PCB16)
            3. Controller board (PCB24)
            Last edited by luca72; 11-16-2021, 05:26 PM.
            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

            Comment

            • anothertech
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2007
              • 1708

              #7
              Re: Ricoh IM C300 SC672-02

              Look Man, we don't read Dutch here on this English board, and no I'm not translating it, maybe you could before you post it.

              Comment

              • luca72
                Field Supervisor

                1,000+ Posts
                • Oct 2017
                • 1511

                #8
                Re: Ricoh IM C300 SC672-02

                Originally posted by anothertech
                Look Man, we don't read Dutch here on this English board, and no I'm not translating it, maybe you could before you post it.
                sorry! I messed with copy and paste
                "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 34944

                  #9
                  Re: Ricoh IM C300 SC672-02

                  Originally posted by anothertech
                  Look Man, we don't read Dutch here on this English board, and no I'm not translating it, maybe you could before you post it.
                  Google translate is extremely easy to use. This is actually an international site with international membership.

                  Comment

                  • anothertech
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Nov 2007
                    • 1708

                    #10
                    Re: Ricoh IM C300 SC672-02

                    Originally posted by slimslob
                    Google translate is extremely easy to use. This is actually an international site with international membership.
                    If I was going to post something on a site that used another language, I'd translate what I wrote into that language before posting, that way I'm the only one that has to translate it, instead of every person that wants to read it. Common sense, English board, post in English.

                    Comment

                    • slimslob
                      Retired

                      Site Contributor
                      25,000+ Posts
                      • May 2013
                      • 34944

                      #11
                      Re: Ricoh IM C300 SC672-02

                      Originally posted by anothertech
                      If I was going to post something on a site that used another language, I'd translate what I wrote into that language before posting, that way I'm the only one that has to translate it, instead of every person that wants to read it. Common sense, English board, post in English.
                      Not entirely true. Let's say there any other members who only speak the same language as the person who makes the post speaks. They then have to translate it back.

                      Comment

                      • dalewb74
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2018
                        • 1057

                        #12
                        Re: Ricoh IM C300 SC672-02

                        for 672-02
                        1. Reconnect the USB cable and harness. (Reconnect both the operation
                        panel end and the controller end.)
                        2. Replace the USB cable and harness.
                        3. Replace the controller board.
                        4. Replace the operation panel.
                        for 670-02
                        • CPU reset by watchdog timer
                        • CPU reset by software
                        • CPU reset by CPU exception handling
                        • Slave VODKA reset
                        • CPU reset due to hardware malfunction/noise
                        • Slave VODKA reset due to hardware malfunction/noise
                        The engine board was reset at an unexpected time.
                        Check if the SC occurs by turning the main power OFF then ON at least 10
                        times. If the SC occurs again, do the following steps. Check if the SC reoccurs
                        by cycling the power after each step.
                        1. Reconnect the BiCU (PCB1) and Controller board (PCB24).
                        2. Replace the board in the following priority:
                        1. BiCU (PCB1)
                        2. PSU (PCB16)
                        3. Controller board (PCB24)

                        Comment

                        • gilbert
                          Technician
                          • Oct 2017
                          • 38

                          #13
                          Re: Ricoh IM C300 SC672-02

                          Originally posted by TonerMunkeh
                          Make sure the toners are seated properly, this latest incarnation of the Griffin is just as annoying as it's older siblings for this.
                          thank you for your response.did have sc670-02 how was it resolved?

                          Comment

                          • TonerMunkeh
                            Professional Moron

                            2,500+ Posts
                            • Apr 2008
                            • 3873

                            #14
                            Re: Ricoh IM C300 SC672-02

                            I had to change the toner hopper and the BRB board when a customer went round a hospital unit looking for a yellow toner, breaking 4 machines in the process.
                            It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                            Hit it.

                            Comment

                            • gilbert
                              Technician
                              • Oct 2017
                              • 38

                              #15
                              Re: Ricoh IM C300 SC672-02

                              Originally posted by gilbert
                              Hellow Techs
                              Please assist me i have IMC 300 which is not initializing.
                              only laser motors are running, it is coming ready but will not print
                              or copy once i command it to do so.It keeps on showing ""PROCESSING"'PRINTING"' until
                              Sc672-02 appears.I have tried another BICU and Controller board form another device
                              but error keeps coming.
                              Griffin is not a good device to work on, I touched some cables on BICU it came
                              to SC570-02 . Touched toner hoper the error disappeared. Machine is now initializing
                              giving a noise from drive and sc240-02 pops up. I have tried another BK/CY laser FROM A WORKING MACHINE
                              error still appears.

                              Comment

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