Ricoh mpc 2003 Toner issue

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  • JunorTech
    Junior Member
    • Nov 2021
    • 2

    Ricoh mpc 2003 Toner issue

    I replaced a new toner with mpc2003. but after two days toner was empty and all the toner drained to the waste bin. please give me an idea of what was happening there.
  • slimslob
    Retired
    Site Contributor
    25,000+ Posts
    • May 2013
    • 34768

    #2
    Re: Ricoh mpc 2003 Toner issue

    First off the toner bottles for C2003 only has roughly half the expected yield of the C3503 toner, 9500 vs 18,000 color and 15,000 vs 29,500 for Black. That is because the target monthly volume is half that of the C3003. You aren't over working that C2003 are you? Also check how frequently the C2003 runs process control as that does use toner to apply the ID patches to the ITB and since that toner goes straight to the waste toner when the drums and ITB are cleaned. Final possibility is a bad toner density sensor on the development unit.

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    • luca72
      Field Supervisor
      1,000+ Posts
      • Oct 2017
      • 1477

      #3
      Re: Ricoh mpc 2003 Toner issue

      Originally posted by JunorTech
      I replaced a new toner with mpc2003. but after two days toner was empty and all the toner drained to the waste bin. please give me an idea of what was happening there.

      I can't believe it, two days is really too long! ... Isn't it that the customer has 2003 more, and someone was in a hurry to print, and swapped the full bottle for the empty one?...its happen to me, a couple of times.
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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      • Drivee
        Trusted Tech
        250+ Posts
        • Nov 2020
        • 322

        #4
        Re: Ricoh mpc 2003 Toner issue

        Maybe just bad toner sensor. Toners are 9.5k!

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        • copier tech
          Field Supervisor
          5,000+ Posts
          • Jan 2014
          • 7786

          #5
          Re: Ricoh mpc 2003 Toner issue

          Originally posted by JunorTech
          I replaced a new toner with mpc2003. but after two days toner was empty and all the toner drained to the waste bin. please give me an idea of what was happening there.

          Are you using genuine Ricoh toner? Any drums/devs over PM life?

          There is a known is with the toner hoppers on this model
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • Gift
            Service Manager
            1,000+ Posts
            • Mar 2011
            • 2381

            #6
            Re: Ricoh mpc 2003 Toner issue

            I think that the toner hopper issue did the opposite problem IIRC (toner end error with full bottles). Pretty odd problem here, especially if the print looks OK. I'd also recommend checking the PM parts and compare all voltages/TD settings/coverage informations with the other colors, perhaps something stands out.

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            • Maged_elagamy
              Technician
              • Mar 2021
              • 34

              #7
              Re: Ricoh mpc 2003 Toner issue

              Originally posted by JunorTech
              I replaced a new toner with mpc2003. but after two days toner was empty and all the toner drained to the waste bin. please give me an idea of what was happening there.
              are u sure the toner drained to the waste or just a conclusion ?
              Genuine toner or compatible ?
              what is the condition of development unit ? and TD sensor ?

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