SOP IM 430F

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • rmnvb
    Junior Member
    • May 2021
    • 1

    SOP IM 430F

    Hi, i have a ricoh im 430f with smart operation panel.

    I have a problem that in normal mode it takes about 10 minutes with the black screen and the blue led on, only then it shows the blue screen and loads the applications (it also happens a lot in quick mode), the machine's engine works perfectly , only the panel is having problems.

    Has anyone ever experienced this?

    I've already tried to do the data and cache reset in recovery mode but without success.

    Thanks
  • slimslob
    Retired
    Site Contributor
    25,000+ Posts
    • May 2013
    • 34792

    #2
    Re: SOP IM 430F

    Sounds like JAVA might be enabled. If it is, the engine does not finish startup and hand control to the SOP until JAVA finishes initializing. It has always been a problem with JAVA.

    Comment

    • anothertech
      Service Manager
      Site Contributor
      1,000+ Posts
      • Nov 2007
      • 1701

      #3
      Re: SOP IM 430F

      Turn off Java if you are not using it. SP5730 set from 1 to 0

      Comment

      • CopyBats
        Trusted Tech
        100+ Posts
        • Aug 2011
        • 129

        #4
        Re: SOP IM 430F

        After disabling java, go to screen features and select function priority as copier ( not home or blank)
        If it works, don't touch it.

        Comment

        • slimslob
          Retired
          Site Contributor
          25,000+ Posts
          • May 2013
          • 34792

          #5
          Re: SOP IM 430F

          Originally posted by CopyBats
          After disabling java, go to screen features and select function priority as copier ( not home or blank)
          Unless the IM 403F is used primarily for scanning or Fax, then select the primary use function.

          Comment

          • TonerMunkeh
            Professional Moron
            2,500+ Posts
            • Apr 2008
            • 3866

            #6
            Re: SOP IM 430F

            Just factory reset the panel then reload the apps, if it keeps doing it then replace the main board.
            It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

            Hit it.

            Comment

            • luca72
              Field Supervisor
              1,000+ Posts
              • Oct 2017
              • 1477

              #7
              Re: SOP IM 430F

              Originally posted by rmnvb
              Hi, i have a ricoh im 430f with smart operation panel.

              I have a problem that in normal mode it takes about 10 minutes with the black screen and the blue led on, only then it shows the blue screen and loads the applications (it also happens a lot in quick mode), the machine's engine works perfectly , only the panel is having problems.

              Has anyone ever experienced this?

              I've already tried to do the data and cache reset in recovery mode but without success.

              Thanks
              as they all said disable java, either from user tools or from sp, as regards the start from off, also look in screen features, [panel start mode] that "quick" is set, and not "normal" (which I prefer ) .... personally I would also do a nice fw update of the android panel ... which is always good
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

              Comment

              • mikadonovan
                Senior Tech
                Site Contributor
                2,500+ Posts
                • May 2008
                • 2935

                #8
                Re: SOP IM 430F

                You might also want to look at TSB-093a. It covers faults on the Cheetah G2 SOP.
                NEVER ASSUME ANYTHING

                Comment

                • anothertech
                  Service Manager
                  Site Contributor
                  1,000+ Posts
                  • Nov 2007
                  • 1701

                  #9
                  Re: SOP IM 430F

                  Originally posted by mikadonovan
                  You might also want to look at TSB-093a. It covers faults on the Cheetah G2 SOP.
                  How do I find that TSB? I do have access to the Ricoh TSRC

                  Comment

                  • mikadonovan
                    Senior Tech
                    Site Contributor
                    2,500+ Posts
                    • May 2008
                    • 2935

                    #10
                    Re: SOP IM 430F

                    In this thread.
                    NEVER ASSUME ANYTHING

                    Comment

                    • copier tech
                      Field Supervisor
                      5,000+ Posts
                      • Jan 2014
                      • 7792

                      #11
                      Re: SOP IM 430F

                      Originally posted by rmnvb
                      Hi, i have a ricoh im 430f with smart operation panel.

                      I have a problem that in normal mode it takes about 10 minutes with the black screen and the blue led on, only then it shows the blue screen and loads the applications (it also happens a lot in quick mode), the machine's engine works perfectly , only the panel is having problems.

                      Has anyone ever experienced this?

                      I've already tried to do the data and cache reset in recovery mode but without success.

                      Thanks

                      Update the firmware this was/is a known issue.
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      Working...