Scanning with MP C306

[slimslob]

Re: Scanning with MP C306

Is this a Workgroup environment, or Active Directory?

If Workgroup: is the Workgroup name identical between the copier and the NAS? Does the local account exist on both systems with the proper permissions?

If AD environment, is the NAS a member computer? Does the username for authentication have the domain as part of the user name: domain\user?

In either case, does the user have Modify permissions if you navigate to the share from a Windows machine and look at the Properties?

This sounds like more of an UnRAID issue than and MFP issue. The NAS is the more likely target for where the issue lies. Samba can be incredibly easy to configure, or an absolute nightmare.

Damn, that got by me.

In post #15 he indicated

RICOH MP C306Z
Network Control Service Ver. 15.34.1
Copyright (C) 1994-2020 Ricoh Co.,Ltd. All rights reserved.


msh> smb
Workgroup Name : LAN

but farther down in the same post

msh> dhcp
DHCP Configuration:
Ethernet(ether):
DHCP: On
inet 10.2.0.53 netmask 255.255.255.0 broadcast 10.2.0.255
WINS
primary server 0.0.0.0 secondary server 0.0.0.0
hostname printer01 ScopeID


DNS Domain
Selection : DHCP
Domain Name : lan

So it could be a domain and he needs to specify lan as the domain name in the C306 network settings.

[lurker1652]

Re: Scanning with MP C306

Is this a Workgroup environment, or Active Directory?

If Workgroup: is the Workgroup name identical between the copier and the NAS? Does the local account exist on both systems with the proper permissions?

If AD environment, is the NAS a member computer? Does the username for authentication have the domain as part of the user name: domain\user?

In either case, does the user have Modify permissions if you navigate to the share from a Windows machine and look at the Properties?

This sounds like more of an UnRAID issue than and MFP issue. The NAS is the more likely target for where the issue lies. Samba can be incredibly easy to configure, or an absolute nightmare.

Thanks for commenting, Workgroup. Manually tried to copy files to/from the NAS using the copier user/password without issues.

[lurker1652]

Re: Scanning with MP C306

Damn, that got by me.

In post #15 he indicated
but farther down in the same post
So it could be a domain and he needs to specify lan as the domain name in the C306 network settings.

That "domain name" stance is for DNS client configuration, for when a short name (non FQDN) is used, the client library should append that domain to the short host. Either way, I setup the SMB client to use a FQDN (printer01.lan)

[lurker1652]

Re: Scanning with MP C306

What are your firmware versions?

Most likely you are scanning via SMB v1.0 which as we know was/is a security risk & was blocked by MS with an update.

Firmware:

Module Name	Version	Part Number
System/Copy	1.29	D1965401G
Network Support	15.36	D1965792T
Fax	10.00.00	D1965784L
RemoteFax	05.00.00	D1965785F
Scanner	01.24	D1965787R
Web Support	1.17	D1965788Q
Web Uapl	1.04	D1965789D
animation	2.08	D1965790J
NetworkDocBox	1.07	D1965793J
Printer	1.16	D1965794T
RPCS	3.18.13	D2145795C
Font EXP	1.00	D1475581
PCL	1.08	D2145796H
PCL Font	1.14	M1095273
PS3	1.00	D2145797A
PDF	1.02	D2145798B
PS3 Font	1.11	D6415763A
Java VM v12 std	12.36.00	D2145799G
Data Erase Onb	1.00	D2025556
GWFCU3.8-9(WW)	06.00.00	D2145786H
PowerSaving Sys	F.26	D1965782A
NAND FLASH	O0312E	-------
Engine	1.13:03	D1965775J
OpePanel	--------	--------

Applications:

Application Name Version Part Number (or Product ID) Status M2a_System 1.27.2 D2411425F - M2a_BLEPlugin 2.12.00 D2411466 Not activated M2a_BluetoothSe 1.02 D2411465C Not activated M2a_cspf 2.02.00 D1961430B Not activated M2a_HelpService 1.00 D2411471 Not activated M2a_ICCdDisptch 2.12.04 D2411450A Not activated M2a_IDCardCopy 1.01 D1961447A Not activated M2a_iWnn 2.3.3 D1961403 Not activated M2a_iWnn_Hang 1.0.0 D1961406 Not activated M2a_iWnn_Hans 1.0.0 D1961404 Not activated M2a_iWnn_Hant 1.0.0 D1961405 Not activated M2a_LegacyUI 1.21 D2411427Y Not activated M2a_NFCPlugin 2.12.00 D2411452 Not activated M2a_ProgramInfo 1.18 D2411438D Not activated M2a_QRCode_SDC 2.1.2 D2411453F Not activated M2a_QuickCdAuth 2.12.04 D2411468A Not activated M2a_ScanToME 1.02 D1961412B Not activated M2a_ScnFldrHlpr 1.1.2 D1961448B Not activated M2a_SimpleCopy 1.20 D2411443S Not activated M2a_SimpleFAX 1.15 D2411445Q Not activated M2a_SimpleScan 1.15 D2411444R Not activated M2a_USBCdPlugin 2.12.00 D2411459 Not activated M2a_WEcoInfo 1.06 D2411437F Not activated M2a_WFaxInfo 1.03 D2411435E Not activated M2a_WLanguage 1.09 D2411431J Not activated M2a_WStopKey 1.01 D2411436B Not activated M2a_WTonner 1.05 D2411434G Not activated M2a_zoo 1.05.02 D2411467K Not activated

Back

[slimslob]

Re: Scanning with MP C306

Thanks for commenting, Workgroup. Manually tried to copy files to/from the NAS using the copier user/password without issues.

I take this to mean you copied them from a PC to the NAS.

Have you gone into the administrative setting on the NAS and checked whether SAMBA is enabled? If it is not, scan to SMB will not work regardless of the version of SMB supported by the C306. SMB is Microsoft's implementation of SAMBA. Linux and Unix based systems need SAMBA enabled in order for a MFP to scan to them.

[lurker1652]

Re: Scanning with MP C306

I take this to mean you copied them from a PC to the NAS.

Have you gone into the administrative setting on the NAS and checked whether SAMBA is enabled? If it is not, scan to SMB will not work regardless of the version of SMB supported by the C306. SMB is Microsoft's implementation of SAMBA. Linux and Unix based systems need SAMBA enabled in order for a MFP to scan to them.

Correct, tested with Windows & Linux clients. Sure I did, otherwise the PCs can't access the share, it's the same protocol. There's not a "PC one" and a "MFP one".

[slimslob]

Re: Scanning with MP C306

Correct, tested with Windows & Linux clients. Sure I did, otherwise the PCs can't access the share, it's the same protocol. There's not a "PC one" and a "MFP one".

You are half correct, there is not a PC one.

Also why does the documentation for the NAS have specific instructions for enabling SAMBA? Why did some versions of OS X have Apples version of SAMBAS removed and yet were still able to share folders/files with other computers? Now go to the NAS support website, download the documentation and read it. Or you can read it online like I did.

[lurker1652]

Re: Scanning with MP C306

You are half correct, there is not a PC one.

Also why does the documentation for the NAS have specific instructions for enabling SAMBA? Why did some versions of OS X have Apples version of SAMBAS removed and yet were still able to share folders/files with other computers? Now go to the NAS support website, download the documentation and read it. Or you can read it online like I did.

I have disabled "NetBIOS over TCP/IPv4" in "Security --> Network Security", and I still see a Netbios exchange on the wire (query + response) :/

Afterwards, no other communication attempt is made.