SC 672-00

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  • tavorh
    Technician
    • Sep 2016
    • 25
    #1

    SC 672-00

    Hi, I have a problem with mpc2004ex and mpc3004ex. On both devices there is sc-672-00 code. I changed control panel, usb cable and I also removed hdd but the problem is still there. Any solutions?
    Tags: cable, control, panel, usb
    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8144
      #2
      Re: SC 672-00

      Originally posted by tavorh
      Hi, I have a problem with mpc2004ex and mpc3004ex. On both devices there is sc-672-00 code. I changed control panel, usb cable and I also removed hdd but the problem is still there. Any solutions?

      Try a firmware update if this won't start or fails replace the controller board.
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk
      ​

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37488
          #3
          Re: SC 672-00

          Originally posted by tavorh
          Hi, I have a problem with mpc2004ex and mpc3004ex. On both devices there is sc-672-00 code. I changed control panel, usb cable and I also removed hdd but the problem is still there. Any solutions?
          Well since you have already replaced the Control Panel and the USB cable going to the control panel, that leaves the other end of the USB cable. Try replacing the controller.

            Comment

            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1778
              #4
              Re: SC 672-00

              Originally posted by tavorh
              Hi, I have a problem with mpc2004ex and mpc3004ex. On both devices there is sc-672-00 code. I changed control panel, usb cable and I also removed hdd but the problem is still there. Any solutions?
              it can be easily the cheap usb cable , try to change or press with a little pliers the connector to improve the grip

              however if I remember correctly on that series there is a row of LEDs on the controller, which turn on and off, depending on their status, you can diagnose what the controller sees. there is a bulletin on this, for interpret the sequence, but now I'm home... maybe there is also on manual, but I saw it on a bulletin
              "I'll be back"

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