Sc.503

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  • Ltd
    Technician

    50+ Posts
    • Feb 2009
    • 90

    #1

    Sc.503

    I am unable to find solution to fix this sc.503 .I admitted. The LCT showed this code. It attached below Mpc.4500. The Lct had 2 paper trays, left and right. Please help !
  • Llama God
    Service Manager

    1,000+ Posts
    • Mar 2009
    • 1353

    #2
    Check for paper behind tray 3, including any wedged into the connector on the back.

    Comment

    • Shadow1
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2008
      • 1642

      #3
      Also had a springs break in the feed assy so the pickup roller would never lift up when it was supposed to, but paper stuck in the connectors would be much more common
      73 DE W5SSJ

      Comment

      • Cipher
        It's not easy being green

        1,000+ Posts
        • May 2006
        • 1309

        #4
        Fairly common error on the LCT (tandem tray).
        9 out 10 times it's down to poorly stacked paper, edges sticking out everywhere causing drag as the tray lifts.

        Fan and re-stack, cycle the power off / on and test.
        • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

        Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

        Comment

        • Ltd
          Technician

          50+ Posts
          • Feb 2009
          • 90

          #5
          Code can be reset

          Originally posted by Cipher
          Fairly common error on the LCT (tandem tray).
          9 out 10 times it's down to poorly stacked paper, edges sticking out everywhere causing drag as the tray lifts.

          Fan and re-stack, cycle the power off / on and test.
          My customer know howto reset the SC by turning power Off then On, when I arrive, I check left+right tray mechanism, all look fines, but in SMC report, there are several times the code 503 appeared in few days. I tested feeding is fine. I ran 150 pages no code. I am just do not know where else to look for.

          Comment

          • cobiray
            Passing Duplication Xpert

            1,000+ Posts
            • Mar 2008
            • 1199

            #6
            Check the drive for the shift lever. The inner race of the gears can round out and slip or not turn at all depending on the amount of paper in the shift tray.
            the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
            Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
            Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

            Comment

            • Ltd
              Technician

              50+ Posts
              • Feb 2009
              • 90

              #7
              Originally posted by cobiray
              Check the drive for the shift lever. The inner race of the gears can round out and slip or not turn at all depending on the amount of paper in the shift tray.
              You meaned left tray mechanism ? I will check it out, but since new the SC503 code had appeared, this made me wonder !

              Comment

              • cobiray
                Passing Duplication Xpert

                1,000+ Posts
                • Mar 2008
                • 1199

                #8
                Originally posted by Ltd
                You meaned left tray mechanism ? I will check it out, but since new the SC503 code had appeared, this made me wonder !
                Yes the left side.

                You might want to check the rear paper guide on the right side also. If it's bent or deformed the tray can have trouble lowering or raising.
                the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                Comment

                • techshare
                  Technician
                  • Mar 2009
                  • 15

                  #9
                  sc 503

                  Check tray position sensor, one time I found it got knocked out just a tad. Good Luck!

                  Comment

                  • bonnie750
                    Trusted Tech

                    250+ Posts
                    • Nov 2007
                    • 302

                    #10
                    i agree with techshare...had the same thing.I reckon if paper was over the back it wouldn't come to ready atall

                    Comment

                    • techspec
                      Trusted Tech

                      100+ Posts
                      • Dec 2008
                      • 128

                      #11
                      I have found that the timing pulley (AB03 0787, located on page 11- item no:25) requires replacing when this fault appears.

                      The gear or timing pulley as it is called in the parts manual has a flat section on it where it sits on the shaft, through time this rounds and the paper isn't transported properly from the left hand side of the tandem tray to the right.

                      Hope this helps. It took me a bit of time to find this fault because if you remove the stepper motor and drive the belt and pulley by hand it moves freely and visually it looks okay. But I would definatelly check out this gear.

                      Comment

                      • Ollie1981
                        Toner Monkey

                        250+ Posts
                        • Mar 2008
                        • 417

                        #12
                        Originally posted by techspec
                        I have found that the timing pulley (AB03 0787, located on page 11- item no:25) requires replacing when this fault appears.

                        The gear or timing pulley as it is called in the parts manual has a flat section on it where it sits on the shaft, through time this rounds and the paper isn't transported properly from the left hand side of the tandem tray to the right.

                        Hope this helps. It took me a bit of time to find this fault because if you remove the stepper motor and drive the belt and pulley by hand it moves freely and visually it looks okay. But I would definatelly check out this gear.
                        I have had this problem many a time on the MP7500 where it usually flags up SC515.

                        The quick indicator I always use before I get the screwdriver out is to see if I can move the tandem tray rear fence by hand. The stepper motor is geared down so much that it is impossible to move by hand under normal circumstances, if the pulley gear has rounded off then the fence will move and you will see the pulley spin on the motor shaft.

                        Comment

                        • techspec
                          Trusted Tech

                          100+ Posts
                          • Dec 2008
                          • 128

                          #13
                          Originally posted by Ollie1981
                          I have had this problem many a time on the MP7500 where it usually flags up SC515.

                          The quick indicator I always use before I get the screwdriver out is to see if I can move the tandem tray rear fence by hand. The stepper motor is geared down so much that it is impossible to move by hand under normal circumstances, if the pulley gear has rounded off then the fence will move and you will see the pulley spin on the motor shaft.

                          You would think that they would make the pulley of a stronger material.
                          Like you I have come across it in the larger machines

                          Comment

                          • cobiray
                            Passing Duplication Xpert

                            1,000+ Posts
                            • Mar 2008
                            • 1199

                            #14
                            It's a mechanical fuse. The gear breaks before the shift lever or drive belt or something more expensive than a $2 gear.
                            the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                            Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                            Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                            Comment

                            • gary

                              #15
                              check the lif up motor

                              Comment

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