MP3352 Not Fusing 1st few Pages

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • laser801
    Trusted Tech

    100+ Posts
    • May 2014
    • 148

    #1

    MP3352 Not Fusing 1st few Pages

    Ok, Ok, Here we go! I have a couple Mp3352,s out in the world that are not fusing the toner only on the first 2-3 pages when they start using the machine after awhile...I have changed out the Fuser Units and Drum Units several times and no change...I'm pretty sure there is a setting that will correct this (Fuser Idle Temp) ??? Its just strange to me why on just a couple of these when I probably have over 30 of these units out there ??? Actually, this is the first time I have seen this issue, where it will do it only when it starts up... Anything you have will be MUCH appreciated ! Thanks! Laser801
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3963

    #2
    Re: MP3352 Not Fusing 1st few Pages

    Yup.
    Turn on Fuser Idling.
    SP1103-1 (Set to "1")
    I've only ever had to do it in a handful of locations myself, but it's almost always been in a place that's a little cool.
    I think it can also be caused by some types of generic heat rollers where the metal is a bit thicker, and possibly even if you're using a 3351 Hot roller in the machine vs. the 3352 which actually is a little thinner I believe (?)

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865

      #3
      Re: MP3352 Not Fusing 1st few Pages

      Running aftermarket toner is a good cause for this too.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • luca72
        Field Supervisor

        1,000+ Posts
        • Oct 2017
        • 1677

        #4
        Re: MP3352 Not Fusing 1st few Pages

        Originally posted by laser801
        Ok, Ok, Here we go! I have a couple Mp3352,s out in the world that are not fusing the toner only on the first 2-3 pages when they start using the machine after awhile...I have changed out the Fuser Units and Drum Units several times and no change...I'm pretty sure there is a setting that will correct this (Fuser Idle Temp) ??? Its just strange to me why on just a couple of these when I probably have over 30 of these units out there ??? Actually, this is the first time I have seen this issue, where it will do it only when it starts up... Anything you have will be MUCH appreciated ! Thanks! Laser801
        maybe a cocktail of dirty/defective thermistor, and bad paper thickness settings (?)...even in fuser shutdown mode, it doesn't have to make that defect, under standard conditions
        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

        Comment

        • laser801
          Trusted Tech

          100+ Posts
          • May 2014
          • 148

          #5
          Re: MP3352 Not Fusing 1st few Pages

          Originally posted by sandmanmac
          Yup.
          Turn on Fuser Idling.
          SP1103-1 (Set to "1")
          I've only ever had to do it in a handful of locations myself, but it's almost always been in a place that's a little cool.
          I think it can also be caused by some types of generic heat rollers where the metal is a bit thicker, and possibly even if you're using a 3351 Hot roller in the machine vs. the 3352 which actually is a little thinner I believe (?)

          Thanks for your reply... I'm heading there now to give it a go... That unit is in a damp basement so what you're saying could be right on.

          Comment

          • laser801
            Trusted Tech

            100+ Posts
            • May 2014
            • 148

            #6
            Re: MP3352 Not Fusing 1st few Pages

            Originally posted by TonerMunkeh
            Running aftermarket toner is a good cause for this too.
            We are running a good quality aftermarket toner... I have many of these units out there running on the same toner... Hopefully this 1103 setting will help. Thanks so much for your reply!

            Comment

            • laser801
              Trusted Tech

              100+ Posts
              • May 2014
              • 148

              #7
              Re: MP3352 Not Fusing 1st few Pages

              Originally posted by luca72
              maybe a cocktail of dirty/defective thermistor, and bad paper thickness settings (?)...even in fuser shutdown mode, it doesn't have to make that defect, under standard conditions
              Thanks for your reply... I will take that into consideration... I did put a fully rebuilt fuser in. Paper could be an issue. Machine is in a damp basement as well...

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 36745

                #8
                Re: MP3352 Not Fusing 1st few Pages

                Originally posted by laser801
                Thanks for your reply... I'm heading there now to give it a go... That unit is in a damp basement so what you're saying could be right on.
                You may need to install the optional tray heater(s).

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1677

                  #9
                  Re: MP3352 Not Fusing 1st few Pages

                  Originally posted by laser801
                  Thanks for your reply... I will take that into consideration... I did put a fully rebuilt fuser in. Paper could be an issue. Machine is in a damp basement as well...

                  feel if it can be useful to you, I remembered that once on mp2000, I had the exact same problem, a worker was doing some work on the sign outside with a big drill, not the usual ones we have in the garage, it was monstrous, and when he drilled, the fuser unit was leaking power, and the image dont are fixed, only in those moment
                  then check the power outlet .... and while you're at it bring a power board, maybe that has the triac that hesitate when cold (?)
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                  Comment

                  • luca72
                    Field Supervisor

                    1,000+ Posts
                    • Oct 2017
                    • 1677

                    #10
                    Re: MP3352 Not Fusing 1st few Pages

                    Originally posted by laser801
                    Thanks for your reply... I will take that into consideration... I did put a fully rebuilt fuser in. Paper could be an issue. Machine is in a damp basement as well...
                    feel if it can be useful to you, I remembered that once on mp2000, I had the exact same problem,a worker was doing some work on the sign outside with a big drill, not the usual ones we have in the garage, it was monstrous, and when he drilled, the fuser unit was leaking power, and the image dont are fixed, only in those moment<br>
                    then check the power outlet .... and while you're at it bring a power board, maybe that has the triac that hesitate when cold (?)
                    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                    Comment

                    • DRichard
                      Trusted Tech

                      250+ Posts
                      • May 2008
                      • 482

                      #11
                      Re: MP3352 Not Fusing 1st few Pages

                      Originally posted by slimslob
                      You may need to install the optional tray heater(s).
                      Yeah. Second that. My vote is air conditioning and/or humidity issues. I would guess these copiers might be rather close to HVAC vents.
                      "Enjoy every sandwich."

                      -- Warren Zevon

                      Comment

                      • rthonpm
                        Field Supervisor

                        2,500+ Posts
                        • Aug 2007
                        • 2847

                        #12
                        Re: MP3352 Not Fusing 1st few Pages

                        Humidity can cause all kinds of fusing issues, and it sounds like this is definitely an environmental issue. The tray heater i going to save you all kinds of grief with this account.

                        Comment

                        • KeviM
                          Trusted Tech

                          250+ Posts
                          • Oct 2019
                          • 324

                          #13

                          Comment

                          • KeviM
                            Trusted Tech

                            250+ Posts
                            • Oct 2019
                            • 324

                            #14
                            Re: MP3352 Not Fusing 1st few Pages

                            Also, 1 more thing

                            Your toner needs to be of good quality.

                            Poor toner can have a bad melting point and cause the problem you having.

                            Perhaps it's a bad batch of toners? We use alot of high quality generic toner at our office. Last year a really good brand had a bad batch. That cost us thousands and lots of downtime...

                            All I'm saying is sometimes even the good toners go bad


                            All the best friend

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 36745

                              #15
                              Re: MP3352 Not Fusing 1st few Pages

                              Originally posted by laser801
                              We are running a good quality aftermarket toner... I have many of these units out there running on the same toner... Hopefully this 1103 setting will help. Thanks so much for your reply!
                              There is only one quality aftermarket toner/developer that I have ever encountered and it is just as expensive as Ricoh's.

                              Comment

                              Working...