pro c5200 white lines only on copy only

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  • Marwanalhajbi
    Technician
    • Jul 2018
    • 72
    #1

    pro c5200 white lines only on copy only

    i have a pro c5200s have an issue of huge white lines on copied paper,i have cleaned the mirrors no hope
    i have attached a sample 5200.pdf

    any ideas?
    Tags: hope, lines, mirrors, pro, white
    • anothertech
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2007
      • 1757
      #2
      Re: pro c5200 white lines only on copy only

      Clean both sides of the slit glass in the scanner. Then clean the standard white ref plate on the bottom left edge of the platen glass. Then run Auto Color Calibration.

        Comment

        • Marwanalhajbi
          Technician
          • Jul 2018
          • 72
          #3
          Re: pro c5200 white lines only on copy only

          Originally posted by anothertech
          clean both sides of the slit glass in the scanner. Then clean the standard white ref plate on the bottom left edge of the platen glass. Then run auto color calibration.

          i have done that,no result

            Comment

            • UNICORNico
              Trusted Tech

              250+ Posts
              • May 2018
              • 308
              #4
              Re: pro c5200 white lines only on copy only

              Originally posted by Marwanalhajbi
              i have a pro c5200s have an issue of huge white lines on copied paper,i have cleaned the mirrors no hope
              i have attached a sample [ATTACH]53676[/ATTACH] any ideas?
              Can you confirm if it is only to the copy and not to the print?
              SP Printer 1-103-002 and tell us if the printer pattern is also correct.
              You may have a problem in the Development Units.
              "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

                Comment

                • DRichard
                  Trusted Tech

                  250+ Posts
                  • May 2008
                  • 482
                  #5
                  Re: pro c5200 white lines only on copy only

                  Originally posted by Marwanalhajbi
                  i have a pro c5200s have an issue of huge white lines on copied paper,i have cleaned the mirrors no hope
                  i have attached a sample [ATTACH]53676[/ATTACH]

                  any ideas?
                  "White lines" indicate VOID streaks so I seriously doubt your problem is with the scanner. Check drums/dev units or laser exposure being interrupted.
                  "Enjoy every sandwich."

                  -- Warren Zevon

                    Comment

                    • Marwanalhajbi
                      Technician
                      • Jul 2018
                      • 72
                      #6
                      Re: pro c5200 white lines only on copy only

                      Originally posted by UNICORNico
                      Can you confirm if it is only to the copy and not to the print?
                      SP Printer 1-103-002 and tell us if the printer pattern is also correct.
                      You may have a problem in the Development Units.

                      it is correct however when i do calibration it fails ,saying put the paper correctly on glass.

                      then it asks to start allover again .

                        Comment

                        • Marwanalhajbi
                          Technician
                          • Jul 2018
                          • 72
                          #7
                          Re: pro c5200 white lines only on copy only

                          Originally posted by DRichard
                          "White lines" indicate VOID streaks so I seriously doubt your problem is with the scanner. Check drums/dev units or laser exposure being interrupted.
                          it won't make calibration from scanner, saying put it correctly on glass ,i do that correctly but it keep giving me failed

                            Comment

                            • davel
                              Technician

                              1,000+ Posts
                              • Oct 2011
                              • 1089
                              #8
                              Re: pro c5200 white lines only on copy only

                              Clean the entire optics properly.

                                Comment

                                • satins
                                  Technician

                                  Site Contributor
                                  50+ Posts
                                  • Feb 2021
                                  • 89
                                  #9
                                  Re: pro c5200 white lines only on copy only

                                  Originally posted by Marwanalhajbi
                                  i have a pro c5200s have an issue of huge white lines on copied paper,i have cleaned the mirrors no hope
                                  i have attached a sample [ATTACH]53676[/ATTACH]

                                  any ideas?
                                  How did you develop this issue.
                                  Does it happens when you scan via platen glass too?
                                  Was it a gradual process or it just happened in just one day?
                                  Did you develop this after cleaning your machine?
                                  If it is only related to copy and you have cleaned the mirror then it opens up communication problem with image sensor.
                                  Have you tried working on the IPU and DF communication wire, camera?

                                  All of this will only make sense if the issue has been isolated towards scanner?

                                    Comment

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