Scan to folder - ubuntu vs mpc 2051

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  • luca72
    Field Supervisor

    1,000+ Posts
    • Oct 2017
    • 1747

    #16
    Re: Scan to folder - ubuntu vs mpc 2051

    Originally posted by tonerhead
    Just a quick idea. Ubuntu has firewall settings automatically I believe and Mint being a light OS maybe doesn't. That may be why it works for you and not for him. Check Ubuntu firewall settings also.

    In the past I have also had to hardcode the port and smb version through telnet to get things working. Don't know if it is true or not, but have been told that Ricoh products always start the handshake with SMB1 to begin with and some computers shut down handshake at that point. Hardcoding through telnet makes copier start at SMB2. Least that is what I have been told.
    hi, from what I understood, linux mint use same base kernel of ubuntu, with different user graphic interface, the firewall its disable, for telnet you intend auth from 0 to 1 on the machine?..if so, I have already done so
    "I'll be back"

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    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2931

      #17
      Re: Scan to folder - ubuntu vs mpc 2051

      Originally posted by luca72
      I do it because I'm interested in knowing and being able to run scans on linux ubuntu, I don't earn anything economically, I do it for fun
      Now THERE is a tech to the core. I think I remember when I was like that.
      NEVER ASSUME ANYTHING

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      • tonerhead
        Senior Tech

        500+ Posts
        • Sep 2009
        • 582

        #18
        Re: Scan to folder - ubuntu vs mpc 2051

        Originally posted by luca72
        hi, from what I understood, linux mint use same base kernel of ubuntu, with different user graphic interface, the firewall its disable, for telnet you intend auth from 0 to 1 on the machine?..if so, I have already done so
        Yup that is what I mean by telnet. I haven't used mint for quite a while, you are correct both mint and ubuntu use the debian kernel. Not all debian forks of linux come with the firewall turned on. Puppy linux is one example of this. I would go into the ubuntu firewall and see if you can whitelist the senders ip, smb protocol and ports 139,445.

        Another thing you might try is change file permissions by sudo
        chmod ugo+rwx foldername where foldername is the name of your folder in command line or in gui right click on sharefolder, properties, permissions. Set all three usergroups to read, write, execute.
        I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


        Especially when it comes to sex

        Comment

        • KenB
          Geek Extraordinaire

          2,500+ Posts
          • Dec 2007
          • 3944

          #19
          “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

          Comment

          • Zaxxon
            Senior Tech

            500+ Posts
            • Jan 2014
            • 608

            #20
            Re: Scan to folder - ubuntu vs mpc 2051

            Originally posted by luca72
            in fact, as a company we usually do as you say, but I'm doing this outside of working hours (for free) I do it because I'm interested in knowing and being able to run scans on linux ubuntu, I don't earn anything economically, I do it for fun
            Please start you post with brand, model, problem.

            Comment

            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1747

              #21
              Re: Scan to folder - ubuntu vs mpc 2051

              Originally posted by Zaxxon
              Then you’re plain stupid, pardon my french. When you stand inline at the cash register in the supermarket, paying for your purchases, will you say “I can’t really give you any money, cause I work for free.”

              MAKE THEM PAY! Also you’re undermining all of us taking payment for our labor time.

              then he did not understand anything of that i wrote, I said that I am doing it because it interests me, in this context of linux sperimentation, the customer didn't ask me for anything, I offered myself...and then and 100m from my house, I do not go around repairing machines for free, or for a fee, I do not need it
              "I'll be back"

              Comment

              • Gift
                Service Manager

                1,000+ Posts
                • Mar 2011
                • 2458

                #22
                Re: Scan to folder - ubuntu vs mpc 2051


                Dude, chill - perhaps he's just helping some friend or family member.

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1747

                  #23
                  Re: Scan to folder - ubuntu vs mpc 2051

                  good idea, but unfortunately it didn't work
                  "I'll be back"

                  Comment

                  • Tricky
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Apr 2009
                    • 2620

                    #24
                    Re: Scan to folder - ubuntu vs mpc 2051

                    You do have a user created on the laptop for the scans?

                    Comment

                    • luca72
                      Field Supervisor

                      1,000+ Posts
                      • Oct 2017
                      • 1747

                      #25
                      Re: Scan to folder - ubuntu vs mpc 2051

                      Originally posted by skynet
                      You do have a user created on the laptop for the scans?
                      hi, yes, I did a series of tests with the user already present on ubuntu, and then I tried with one created by me (scanner, with password scanner), but neither of them worked, plus this morning I installed on the company pc ubuntu on virtual machine, and scan to folder on our mpc6003 I tried all the suggestions given to me by friends here on the forum, and it gives me the exact same error in wim .... but I don't give up! I have to do!

                      negotiation error by wim registry

                      #[smb client(4116)]22/07/07 09:52:48 SMBC: Access denied. [Unknown Cmd(0x05):445:0xc0000022] (05205) ERR:
                      "I'll be back"

                      Comment

                      • KenB
                        Geek Extraordinaire

                        2,500+ Posts
                        • Dec 2007
                        • 3944

                        #26
                        Re: Scan to folder - ubuntu vs mpc 2051

                        Silly question: Can the 2051 scan SMB to a Windows PC? (with SMB1 disabled, of course).

                        It would be good to eliminate that as a possibility.
                        “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                        Comment

                        • PrintWhisperer
                          Trusted Tech

                          250+ Posts
                          • Feb 2018
                          • 465

                          #27
                          Re: Scan to folder - ubuntu vs mpc 2051

                          Originally posted by luca72
                          .... but I don't give up! I have to do!
                          $ sudo apt install wireshark

                          How to Install and Configure Wireshark on Ubuntu 20.04

                          Once installed, start Wireshark, attempt scan to folder, stop Wireshark after error. Find first SMB packet from MFP, right click, and 'Follow TCP Stream"

                          Close the packet detail window which pops up to display the filtered SMB conversation.

                          Screenshot and post and maybe we can stop guessing here.
                          "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                          Comment

                          • tonerhead
                            Senior Tech

                            500+ Posts
                            • Sep 2009
                            • 582

                            #28
                            Re: Scan to folder - ubuntu vs mpc 2051


                            I know where you are coming from, however, sometimes there is more value in learning and customer care than what you gain in billing. I used to be pretty sharp at repairing connectivity issues and taking care of customer IT. Now different policies in place. Can't touch pc's anymore because we have an IT helpdesk that bills for everything. So out in field, customer asks simple connectivity question, most techs have deer in headlight look on face. Most reply I do hardware only, call our helpdesk. Customer calls for general questions, standard response is we are willing to help for $$$. The only solution is to include connectivity services with maintenance contract. To do this would require raising rates which is fine if competition does the same, but that will never happen.

                            The end of any profitability in this industry ended when contracts started including toner 20+ years ago. My employer is finally getting around to forcing sales and customers to sign an agreement that there will or will not be connectivity support on the contract. Most sales tap dance away from the issue as they are bidding on lowest pricing just to get the bid. Now mgmt is forcing sales to devulge this to the customer before order is signed rather than hiding it in the details. I have no problem billing these customers. It's the ones in the gray areas where sales just fails to mention no connectivity support, those are the ones you piss off.
                            I've proved mathematics wrong. 1 + 1 doesn't always equal 2.........


                            Especially when it comes to sex

                            Comment

                            • luca72
                              Field Supervisor

                              1,000+ Posts
                              • Oct 2017
                              • 1747

                              #29
                              Re: Scan to folder - ubuntu vs mpc 2051

                              Originally posted by tonerhead
                              I know where you are coming from, however, sometimes there is more value in learning and customer care than what you gain in billing. I used to be pretty sharp at repairing connectivity issues and taking care of customer IT. Now different policies in place. Can't touch pc's anymore because we have an IT helpdesk that bills for everything. So out in field, customer asks simple connectivity question, most techs have deer in headlight look on face. Most reply I do hardware only, call our helpdesk. Customer calls for general questions, standard response is we are willing to help for $$$. The only solution is to include connectivity services with maintenance contract. To do this would require raising rates which is fine if competition does the same, but that will never happen.

                              The end of any profitability in this industry ended when contracts started including toner 20+ years ago. My employer is finally getting around to forcing sales and customers to sign an agreement that there will or will not be connectivity support on the contract. Most sales tap dance away from the issue as they are bidding on lowest pricing just to get the bid. Now mgmt is forcing sales to devulge this to the customer before order is signed rather than hiding it in the details. I have no problem billing these customers. It's the ones in the gray areas where sales just fails to mention no connectivity support, those are the ones you piss off.
                              I realize that my motivation has not been understood, I am interested in understanding why it does not work, and making it work, even if it were Michael Myers' PC, everything else is the result of a misunderstanding
                              "I'll be back"

                              Comment

                              • rthonpm
                                Field Supervisor

                                2,500+ Posts
                                • Aug 2007
                                • 2849

                                #30
                                Re: Scan to folder - ubuntu vs mpc 2051

                                Originally posted by luca72
                                hi, yes, I did a series of tests with the user already present on ubuntu, and then I tried with one created by me (scanner, with password scanner), but neither of them worked, plus this morning I installed on the company pc ubuntu on virtual machine, and scan to folder on our mpc6003 I tried all the suggestions given to me by friends here on the forum, and it gives me the exact same error in wim .... but I don't give up! I have to do!

                                negotiation error by wim registry

                                #[smb client(4116)]22/07/07 09:52:48 SMBC: Access denied. [Unknown Cmd(0x05):445:0xc0000022] (05205) ERR:
                                Where do you have the folder located? I generally create a folder like /srv/share and then make sure that the owner of the folder is the local account, or a group that has full access to the folder.

                                In terminal, if you go to the folder containing the one you created for sharing, enter ls -la and see what the permissions for the scan folder are. This will also give you the owner of the folder.

                                Sent from my BlackBerry using Tapatalk

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